Eufy Robo Vac 20 Owner Manual

 

 

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For FAQs and more information, please visit:

www.eufylife.com

 

 

Owner’s Manual

RoboVac20

 

 

 DOWNLOAD PDF 

Eufi V1 Vacuum Cleaner Owner Manual

REFERNCE LINK

https://us.eufy.com/

 

 

 

SM-A392-V03

 

Table of Contents

 

01  Important Safety Instructions

03    About Your RoboVac What’s In the Box RoboVac Anatomy

07    Using Your RoboVac Install the Charging Base Charge Your RoboVac

Start/Stop Cleaning Cleaning Modes Time Sett ing Scheduled Cleaning Use the Sonic W all

Charge the Sonic Wall

15  Cleaning and Maintenance

Clean the Dust Collector and Fil ter Clean the Rolling Brush

Clean the Sensors and Charging Pins Clean the Side Brushes

Replace the Side Brushes

18  Additional Information

Remove/Install RoboVac’s Battery

Install Add it ional Charg in g Base or Sonic W all

  • Troubleshooting
  • Specifications
  • Notice

23  Customer Service

 

Important Safety Instructions

 

To reduce the ri sk of injur y or dam ag e, keep these safet y

inst ruct ion s in mind when sett ing up, using and maintaining this device .

r  ··········:·;·; ···;···· ··  ·;··· ·····························i ·························· ·.

I        This is the safety alert symbol. This symbol alerts you to potential

  • hazards that can result in property damage and/or serious bodily

harm or death.

  • —-··············································································································

 

This device is not intended for use by persons (including children)  with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the device by a person responsible for their safet y.

 

This device can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the device in a safe way and understand the hazards involved. Children should be supervised to ensure they do not play with the device. Cleaning and maintenance shall not be performed by children without supervision.

The device is only to be used with the power supply unit provided.

 

For the purposes of recharging the battery, only use the detachable supply unit provided with this device.

The battery must be removed from the device before the device is scrapped.

 

The used battery should be placed in a sealed plastic bag and disposed of safely according to local environmental regulations.

The device must be disconne cted from the supply mains when removing the battery. For details on how to remove the battery, please refer to the section “Remove/ Insta ll RoboVac’s battery” on page 18.

The external flexible cable or cord of the power supply unit cannot be replaced; if the cord is damaged, the power supply unit shall be scrapped.

This device is for indoor use only.

 

This device is not a toy. Do not sit or stand on this device. Small children and pets should  be supervised when this device is operatin g.

Store and operate this device in room temperature environments only. Clean with a cloth dampened with wat er only.

 

 

 

Do not use this device to pick up anything that is burning or smoking .

 

Do not use this device to pick up spills of bleach, paint, or other chemicals, or anything wet.

Be fore using this device, pick up objects like clothing, loose papers, pull cords for blinds or curtains, power cords, and any fragile objects. If the device passes over a power cord and drags it, there is a chance an object could be pulled off a table or shelf .

If the room to be cleaned contains a balcony, a phys ical barrier should be used to prevent access to the balcony and ensure safe operation .

Do not place anything on top of this device.

 

Be aware that the device moves on its own. Take care when walking in the area that the device is operating in to avoid stepping on it.

Do not operate the device in areas with exposed electrical outlets in the floor .

 

Do not expose the electronics of th is device, its battery, or the integrated Charging Base. There are no user serviceable parts inside.

Do not use this device on an unfinished, unsealed, waxed or rugged floor. It may result in damage to the floor and the device.

 

 

IMPORTANT TIPS

 

Check the following items before use:

 

Remove carpets that are thicker than 15mm as they may cause it to malfunct ion.

 

This device has been specia ll y designed to be used on the floor surface without scratching it, for safety purpose, we still recommend that you test the device in a small area to see if any scratches left before cleaning the whole room.

Drop sensors are used to prevent the device from tumbling down stairs and steep drops, they may work less effective ly on light reflected surface, deep color floor or when they are dirty. Make sure to use a Sonic Wall or any other physical barriers to block off problem areas where the device may fall.

 

AboutYourRoboVac

What’s In the Box                                                                                                                       RoboVac Anatomy

 

 

Q
Top & Side

 

Dust collector release button

 

 

 

Control buttons

 

 

Display panel

 

 

RoboVac                           Char ging Base                Sonic Wall            Remote Control

 

 

 

 

Dust collector

 

 

Vents

Bumper

 

 

 

Charging socket

 

 

 

 

 

Power Adapter

 

Spare Side Brush (x2)

 

Spare HEP A-st yle Filter

Control Buttons

 

 

Press to start/stop cleaning .

 

 

 

 

 

 

 

 

 

 

 

Clean Brush (Insid e RoboVac)

8

Brush Cleanin g Tool (In th e back of th e Char g ing Bas e)

 

 

Owner’s Manual

Press to turn on/off suction fan.

  • When turned off, Robo Vac cleans quietly with low

 

Press to retu rn RoboVac to the Charging Base .

 

 

(9     Press to select the cleani ng time.

  • Select the time based on the calculation of the size of the cleaning

Press to turn on/off collision avoidance funct ion.

  • RoboVac detects and avoids obstacles automatically when this function is turned on

 

Display Status Information                                                                                                              Remote Control

 

 

 

 

 

 

 
 

02/0′-I ···18/20

Timer

02  = 20 minutes

04  = 40 minutes

 

18 = 180 minutes

20 = 200 minutes

 

R/1/2/3/’-l/5

Cleaning modes

A: Automatic cleaning

1:  Free cleaning

2: Spot cleaning

3: Edge cleaning 4: Zigzag cleaning

5 : Polygon Cleaning

I          IError codes

(see Troubleshooting for more details)

HReturning to the Charging Base
BBThe dust collector needs to be emptied . Turn off RoboVac and empty the dust collector .
[d 

RoboVac is in pairing mode.

 

: -o-

Power on/off

 

Return RoboVac to the Charging Base Start/Stop cleaning

Adjust direction manually

 

Select the cleaning time: 02 / 04 … 18 / 20 Turn on/off collision avoidance func tion Select the cleaning mode: A, 1, 2, 3, 4 and 5 Turn on/off suction fan

Start spot cleaning

 

 

 

  • •••••••••••••••••••••

 

: ‘I,,

The remote may not work when RoboVac is near the Sonic Wall.

 

::                    _       – Before using your remote for the first time, install 2 AAA batte ries.

……..-.: ……………………………………… I

Charging Base

 

Bottom

 

 

 

 

Swivel wheel

 

 

Brush guard

 

 

 

 

 

Rolling brush

 

 

 

 

 

Wheels                                                                                       Control buttons

Charging contact pins           Slide switch (used toc ha r ge the

Sonic Wall)

 

LCD display                                 Brush cleaning tool

 

 

Re mote control holder            Cable wrap pegs

Charging plug (used to charge the Sonic Wall)

 

Ultrasonic sensors                                 Power port

 

Sonic Wall                                                                                                                                      2. Remove objects wit hin 1 m to the left and right side and within 2 m to the front.

 

 

r
  • LED indicator

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  1. Connect the round connector of the adapter into the power port on the Charging Base

 

Distance detection sensors

Charging socket

and the other end into a wall outlet.

 

 

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Dust Collector                                                                                                                                                                                      •• ■ ■ ■ ••• ■ ■ ■ ••• ■ ■ ■ •• ■ ■ ■ ••• ■ ■ ■ ••• ■ ■ ■ •• ■ ■ ■ ••• ■ ■ ■ ••• ■ ■•

 

Dust collectorI          •    Lacking notch

 

 

 

Motor

 

 

 

 

 

 

Separation button

 

 

 

 

 

Filter cover

HEP A-style filter

Charge Your RoboVac

RoboVac has a pre-installed rechargeable battery that has to be fu lly charged before use.

 

Robovac returns to the Charging Base at the end of a cleaning cycle or when its battery is runn ing low.

 

Using Your RoboVac

 

Install  the Charging Base

 

  1. Place the Charging Base aga inst wall on a flat surface.

Manually charge RoboVac when its battery is fully discharged or when it fails to reach the Charging Base.

Method 1: Attach RoboVac to the Charging Base by aligning the charging pins of it with the charging pins on the base .

 

 

 

 

Method 2: Press @ on RoboVac or on the remote contro l to return RoboVac to the Charging Base.

 

Method 3: Charge RoboVac directly by plugging the round connector of the adapter into the power port on RoboVac and the other end into a wall outlet.

 

 
 Flashing redLow power
Flas hing blueStandby/ Charging
Steady blueFully charged/ Cleaning

 

 

 

 

Start/Stop Cleaning

 

  1. Turn the main power supply on

Press the power sw itch on the bottom of RoboVac to turn on the main power supply .

 

 

 

 

 

:                                                              ‘.

  1. Turn the power on

Press (!) on RoboVac or on the remote control to turn the power on.

 

  1. Start cleaning

Press (!) on RoboVac or @ on the remote control to start clean ing in Auto mode. Press@ on the remote control to start cleaning in Spot mode.

Press            on the Charging Base to instruct RoboVac to commence cleaning when fully charged.

 

Press and hold           on the Charging Base for 3 seconds to instruct RoboVac to start cleaning immediately .

 

 

 

(9   > 3s

 

 

 

 

 

  1. Stop cleaning

Press (!) on RoboVac or @ on the remo te control to stop cleaning.

 

 

Cleaning Modes

 

  1. Auto cleaning

 

RoboVac calculates the room size and opti mizes its path by selecting different cleaning modes automatica ll y until cleaning is complete.

Press the Mode button repeatedly until “A” appears on the display panel.

 

 

 

  • -■–■–■–■—-■–■–■–■—-■–■–■–■—-■–■—·

 

  1. Free cleaning

 

RoboVac cleans until it hits an obstacle and then moves off in a random direction. Press the Mode button repeatedly until ‘T’ appears on the display panel.

 

  1. Spot cleaning

 

RoboVac intense ly cleans a specific area in a spiral pattern. Useful if there is a concentrated area of dust or debris.

Press the Mode button repeatedly until “2” appears on the display panel or press@.

  1. . Zigzag cleaning

 

RoboVac repeats a zigzag pattern to clean each spot in the cleaning area. Press the Mode button repeatedly until “4” appears on the display panel.

 

 

  1. Polygon cleaning

 

RoboVac repeats a polygonal pattern to clean each spot in the cleaning area. Press the Mode button repeatedly until “5” appears on the display panel.

 

 

 

 

 

 

  1. Edge cleaning

RoboVac reduces its speed when it detects a wall to ensure th e edge is cleaned thoroughly . Press the Mode button repeatedly until “3” appears on the display panel.

 

  1. . Manual cleaning

 

You can instruct RoboVac to clean a particular locat ion by using the directional buttons on the remote control.

Backward

 

Time Setting

 

 

—–Jiii,

Press                to  show Mo, press               again to

Week    -,-,.We,nTh                                     select it, or leave it  flashing for 8 seconds, when it will

Scheduler   I= I= • =I I_I                switch to Tu automatically. Repeat the process until

you’ve selected the desired days.

 

,

Week    -,-,.We,nTh

cc·=1u

 

          

Press( C9

 

) again to save the setting.

 

Use the Sonic Wall

Sonic W all creates an invisible barrier that RoboVac cannot cross.

 

Week Mo

: nme setting  n n .n n

uu·uu

\. – – – – – – – – – – – – – – – – – – – – – -_- ,,

 

Press ( C9 lime).

 

Week

: Time setting

 

Mo

 

 

 

Press

 

 

repeatedly.

    
 

Week Mo

,: nme setting          ,I c-, ·,=-,,I ,I   ,

‘” –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  – “

 

 

Press

 

 

repeatedly.

    
 

Week

: Time setting

 

 

Press

 

 

repeatedly

 

 

to

 

 

cycle

 

 

through

 

 

days.

 Press( C9 time) again to save the setting.

 

Slide th e power switch on the back of the Sonic Wall to ON position . Place the Sonic Wall in front of the area you want to block access.

 

_J    u

  • Point the distance detection sensors towards the
  • It can block an opening up to 70 feet

 

 

 

 

 

Scheduled Cleaning

 

 

 

 

:

Week Mo Tu We Th Fr Sa Su’. Scheduler –.– 

 

Press(

 

C9

 

).

 

Week Mo Tu We Th Fr Sa Su:

 

 

 

Press

 

 

repeatedly

Week    M-,o-,T.u-,W1e T1h  Fr  Sa  Su:

Schedoler    CC =II_I

 

 

Press

 

 

repeatedly

 

Scheduled cleaning is only performed when RoboVac is already docked with the Charging Base .

j

 

:

:

  • – – – – •• – – – •• – – – •• – – – •• – – – •• – – – – ■• – – – •• – – – •• – – – •• – – – • ■ – – – – •• – – – •• – – – •• – – – •• – – – – ■• – – – •• – – – •• – – – •• – – – • ■ – – – – ■• – – – ·

 

 

 

 

 

 

 

 

 

Charge the Sonic Wall

Two rechargeabl e bat t eries are installed in the Sonic Wall, you can charge them directly  by the Charging Base.

Slide out the charg ing plug on the left side of the Charging Base. Insert the charging plug into the socket on the Sonic Wall.

 

 
Flashing blueBattery low/ Charging
St eady blueWorking/ Fully char ged
OffPower off/ Standby mode

 

-■——————–■——————–■—-■—-■——————–■———

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cleaning and Maintenance

Reassemble the filter and filter cover.

Snap the dust collector back into motor part and close it. I nstall the dust collector into the main unit.

 

 

 

 

 

– – –  – –  – – – – – – – – – – –  – –  – –  – – – – –  – – ■ –  – – – ■ – – – – – – – – –  – –  – –  – – – – –  – – ■ –  – –  – – – – –  – – – –  – – – – – – – – – – –  – – ■ –  – – – – – – – – – – –  – –  – –  – – –  – ■ – –  – –  – – – – – –

 

 

  • Always turn off the main power switch on the bottom of RoboVac before
  • Do not expose the motor part to any
  • – · – – – – ■ – – – – ■ – – – – – – – – – – – – – – – – – – ■ – – – – – – – – – – – – – – – – – – – – – – – ■ – – – – ■ – – – – – – – – – – – – – – – – – – ■ – – – – ■ – – – – – – – – – – – – – – – – – – ■ – – – – ■ – – – · ‘

Clean the Dust Collector and Filter

Turn off the main power switch on the bottom of RoboVac.

Press the dust collector release button to pull the dust collector out. Press the separation button on the side of the dust collector to open it.

 

 

Separate the dust collector and the motor part. Remove th e filter and the filter cover.

Clean the Rolling Brush

Turn off the main power switch on the bottom of RoboVac. Lift the brush guard up by pulling the fixing hooks as shown. Take the rolling brush out.

Clean the brush with the provided brush cleaning tool or a vacuum cleaner. Reinstall the brush by seating the protruded end first then clicking into place. Press down and close the brush guard until it snaps into place.

 

.*  ••••••••••••••••••••••••••••••••••••••.

! &, Do not attempt to pull    !

:  •      the central part of the     :

!     brush guard , it may        !

 

Clean the dust collector, filter and filter cov er with a cleaning brush or under running water.

P/F

\;?

OFF ON         \                       I

  • cause critical damage to :
    • the :

 

 

 

 

 

:-
i

A <!tl,

•          t

,. ·. , .\..

‘””‘-‘

…………………………………..

 

 

 

: ‘I,

…………………………………………………………………………………………………..

l ... ?... :1.. . . t . .. ..   ..  .1.‘.t ... .: ………… •·

Clean the Sensors and Charging Pins

To maintain best performan ce, clean the drop sensors and charging pins regularly.

 

Turn off the main power switch on the bottom of RoboVac.

Dust off the drop sensors and charging contact pins using a cloth or cleaning brush.

Replace the Side Brushes

The side brush may become bent or damaged after using for a period of time, follow the steps below to replace it.

Turn off the main power switch on the bottom of RoboVac. Pull off the old side brush.

Snap a new one into place.

 

 

 

 

 

 

 

 

 

 

 

Clean the Side Brushes

,•···················………………………………………………………………………………………………………………………..

Additional Information

Remove/Install RoboVac’s Battery

Turn off the main power switch on the bottom of RoboVac.

 

::._   !

.

Avoid pulling the side brushes unless  hair or  string is  wrapped between   ::_ the main unit and the side brush.

Take out the dust collector and flip RoboVac over.

 

Gently pull up the hooks as shown, the battery will pop up.

 

……………………………………………………………………………………………………………………………………………………………………………………………………

Foreign substances such as hair can easily adhere to the side brush, make sure to clean it regularly.

Turn off the main power switch on the bottom of RoboVac.

·

Use a cloth damp with warm water to remove dust from the brushes or to gently reshape them.

Remove the battery from the main unit.

Assemble a new battery in the reverse order.

 

 

 

 

 

OFF   ON          \     ,  ,

1.f

 

 

………………………………………………………………………………………………………………………………………………………………………………………………….

 

Install Additional Charging Base or Sonic Wall

If you want to install an addit ional Charging Base or Son i c Wall, you need to pair it with your RoboVac before it can be used properly .

For informat ion on how to obtain them, please contact customer serv ice. RoboVac can work wit h t wo Charging Bases and Sonic Walls at t he same time.

Pairing a New Charging Base with RoboVac

Press (!) on RoboVac to turn it on.

Press and hold @ on RoboVac until you hear two beeps, and the display panel shows “Cd”. Check RoboVac’s status .

Press ( C9t mi e ) on t h e Charg ing Base until you hear two beeps, and either the @ or @ button lights up.

Press (!) on RoboVac to exit pairing mode.

 

 

Clearing RoboVac’s Pairing Records

Press (!) on RoboVac to turn it on.

Press and hold @ until you hear t wo beeps, and the display panel shows “Cd”. Press and hold @ again until all fou r buttons light off.

 

 

 

 

 

 

 

Pairing a New Sonic Wall with RoboVac

Press (!) on RoboVac to turn it on.

Press and hold @ until you hear two beeps, and the display panel shows “Cd”. Check RoboVac’s status .

 

 

 

 

Power on the Son ic Wall by sliding the power switch to ON position.

 

Press and hold the little hole on back of the Sonic Wall with a slender object, such as a straightened paper clip until you hear two beeps and either the (!) or@) button lights up.

Press (!) on RoboVac to exit the pair ing m ode .

 

 

E4

 

RoboVac’s battery is over heated.

Turn off RoboVac and let it cool down sufficiently, then try charging again
 

ES

 

RoboVac’s left wheel is stuck.

Turn off RoboVac and remove any hair or debris from the left wheel.
 

E6

 

RoboVac’s right wheel is stuck .

Turn off RoboVac and remove any hair or debris from the right wheel.
 

E7

 

RoboVac’s side brush is stuck.

Turn off RoboVac and remove any hair or debris from the side brush.
E8 

RoboVac’s rolling brush is stuck.

Turn off RoboVac and remove any hair or debris from the rolling brush.
 

E9

 

RoboVac’s swivel wheel is stuck .

Turn off RoboVac and remove any hair or debris from the swivel wheel.

 

 
 

 

RoboVac cannot be activated

•  Check whethe r the power switch is turn ed on .

•  Check whethe r the battery has been charged.

•  Replace t he batteries in the remote control. (2 type AAA batte ries) .

•  Make sure the remote cont rol is withi n range. (less than 3m)

Robo Vac stops                • Check whethe r the power level is too low.

working suddenly              • Check whethe r RoboVac is stuck or trapped on an obstacle.

 

Su ction becomes weak

•  Check whethe r any obst ru ctions are blocking the suction inlet.

•  Empty the dust collector.

•  Clean the filter.

 

 

RoboVac cannot find the Charging Base

•  Check whethe r the Charging Base is plugged into the outlet.

•  Remove objects withi n lm to the right and left side and with in 2m to the front.

•  Dust off the charging contact pins with a dry cloth .

•  Ensure the Sonic Wall is not installed too close to the Charging Base.

 

RoboVac passes through the Sonic Wall

•   Check whethe r the Sonic Wall is turned on.

•   Ensure batteries are recharged.

 

The rolling brush does not rotate

•  Clean the roll ing br ush.

•  Check whethe r the rolling brush has been installed properly .

RoboVac’s movements or travel path are abnormal 

•  Clean the sensors carefully with a dry cloth .

•  Resta rt Robovac by turning the power sw itch off and on.

 

Troubleshooting

 

 

 

 

 

 

 

 

0-Product M ode lT2101
Input2o v = 1 A
Power Consumption25W
Battery TypeDC 14.4 V Li -ion 6700 mAh
Du st collector capacity0.4 L
Cleaning TimeMax 200 mins
Charging Time300 mins
  
GInput2o v = 1 A
Output for RoboVac2o v = 1 A
Output for the Sonic Wall3.6 V = 0.35 A
  
  

Input

 

3.6 V = 0.35 A

 

Battery

 

DC 12 V Ni -M h 144 Wh

 

Specifications

 

 

 

 

 

 

 

 

 

Error codes troubleshooting

 

 
 

El

•  RoboVac’s drop sensors are dirty

•  RoboVac gets struck or trapped while cleaning.

•  Clean the drop sensors with a dry cloth.

•  Turn off Ro b o Vac and restart in a new location.

E2       I RoboVac cannot be charged properly. I Make sure RoboVac’s battery is installed

properly.

 

E3

 

RoboVac’s bumper is stuck.

Tap RoboVac’s bumper several times to dislodge any debris that may be trapped underneath.

 

Notice

 

The symbol on the product or its packaging indicates:

–                       Do not dispose of electrical appliances as unsorted municipal waste, use separate collection fac ilities. Contact your local authority for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When replacing old appliances with new ones, the retailer is legally obliged to take back your old appliance for disposal at least free of charge.

 

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions : (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause und esired operation.

W arning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipm ent

Note : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residen tial installation.

This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio commun ications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio

or television reception, which can be determined by turning the equipm ent off and on, the user is encou raged to try to correct the interference by one or mo re of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equip ment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio/ TV technician for help

 

 

Customer Service

 

12 months Li mited Warranty Lif etime Technical Support support@eufylif e.com

1-800-988 -7973(US) Mon-Fri 9am-5pm(PST)

@EufyOfficial     O @EufyOff  icial            @EufyOfficial @ @EufyOff icial

 

 

 

 

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