POLY Voyager 5200 UC Bluetooth headset

POLY Voyager 5200 UC Bluetooth headset

Headset overview

USB Bluetooth adapter

Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to high-fidelity computer audio.
NOTE Adapter’s USB connection and design may vary, but function is the same.

Standard LEDs

• USB LEDs What they mean
• Flashing red and blue Pairing
• Solid blue Device connected
• Flashing blue On a call
• Solid red Mute active
• Flashing purple Streaming media from computer

LEDs when Microsoft Teams* is detected

• USB LEDs What they mean
• Flashing red and blue Pairing
• Solid purple Microsoft Teams connected
• Flashing blue On a call
• Solid red Mute active
• Pulsing purple Microsoft Teams notification

NOTE *Requires Microsoft Teams desktop application.

Charge case overview

The USB Bluetooth adapter is stored inside of the charge case.

IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1 minute. The LEDs flash when charging.

Charge case to PC or USB wall charger
Charge the case for 90 minutes before docking your headset. Once the case is fully charged, it can recharge your headset twice while on the go before needing connection to a charge cable providing up to 14 hours of talk time.

Charge your Headset

Your new headset has enough power to pair and make a few calls directly out of the box. It takes approximately 90 minutes to fully charge the headset; the indicator light turns off once charging is complete.
A micro USB cable is supplied to allow you to charge the headset with an AC wall charger (not included) or through a PC’s USB port. The PC must be powered on to charge via USB 2.0 or higher.

Or you can use the charge case.

NOTE Always charge at near room temperatures; never charge battery at temperatures below 0°C (32°F) or above 40°C (104°F).

Check Battery Level

There are multiple ways to check the battery level of the headset:

• Listen to voice prompts on the headset by pressing the Call button.
• Check the LED indicators on the headset or charging case.
• Use the Plantronics Hub application for desktop or mobile. You can download the software by visiting poly.com/software.

Headset LED behavior

Low battery warnings

• Battery Level Voice Prompt
• 30 minutes of talk time remaining “Battery Low” repeats every 15 minutes
• 10 minutes of talk time remaining “Recharge Headset” every 5 minutes

Use charge case

A fully charged case can recharge your headset fully two times for an additional 14 hours of headset talk time.

IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1 minute. The LEDs flash when charging.
Check the charge case battery status by pressing the button on the side.

Battery status LEDs for charge case

1. Slide headset over and behind your ear, then press gently toward your ear.
   NOTE Remove your eyeglasses before donning the headset for best fit.
2. Rotate microphone boom until it is pointed toward your mouth.
3. Mic boom moves up and down for a better fit.

Change the ear tip for a better fit.

1. Push in ear tip and rotate to the left to unlock it.
2. Align new ear tip into slot; push, rotate to the right and lock into place.
   To wear the headset on your other ear, rotate the boom upwards then twist it around so
   the ear tip is on the other side before lowering the mic boom.

Connect and pair

Connect to PC

Your Bluetooth USB adapter comes pre-paired to your headset.

1. Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
   1. The USB adapter LED flashes and then turns solid to indicate the headset is connected to the USB adapter. If you are wearing your headset you hear “PC connected” to indicate the connection has been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid.
2. Load Poly Lens Desktop App by visiting poly.com/lens. This allows you to customize your headset behavior through advanced settings and options.

Configure USB adapter

Your high-fidelity Bluetooth USB adapter comes ready to take calls. If you want to listen to music, you will need to configure your Bluetooth USB adapter.

Windows

1. To configure your Bluetooth USB adapter to play music, go to Start menu > Control Panel > Sound > Playback tab. Select Poly BT700 or Plantronics BT600, set it as the Default Device and click OK.
2. To pause music when you place or receive calls, go to Start menu > Control Panel > Sound > Communications tab and select the desired parameter.

Mac

1. To configure the Bluetooth USB adapter, go to Apple menu > System Preferences > Sound.
   On both the Input and Output tabs, select Poly BT700 or Plantronics BT600.

Pair to mobile device

1. To put your headset in pair mode, press the Call button until you hear “pairing” and the headset LEDs flash blue and red.
2. Activate Bluetooth on your phone and set it to search for new devices.
   • iPhone Settings > Bluetooth > On*
   • Android Settings > Bluetooth On > Scan for devices*
     NOTE *Menus may vary by device.
3. Select “Poly V5200 Series.”
   Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.
   NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the Bluetooth adapter.

NFC pairing 

NOTE This feature is available on select models

NFC pairing is an option if you have no more than one other device already connected.
NFC pairing will not work if there are two devices connected already.

1. On your mobile phone ensure NFC is enabled and your phone’s display is unlocked.
   (Phones may vary and some phones may not have NFC support.)
2. With the headset powered on, lay the headset on the back of phone near the NFC tag on
   phone as shown until NFC pairing completes. If necessary, accept the connection.

Pair USB adapter again

Typically, your USB adapter is pre-paired to your Poly audio device. In the event that your adapter is disconnected or bought separately, you will need to pair the adapter to your Poly device. The adapter pairing method depends on which USB adapter you use.

Pair BT700 USB adapter again
Your USB adapter requires Poly Lens Desktop App to pair to a Poly audio device.
Download: poly.com/lens.

1. Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.
2. Put your Poly audio device in pair mode.
3. Launch Poly Lens Desktop App and navigate to Poly BT700.
4. Put your Bluetooth USB adapter into pair mode by selecting “Pair new device” on the adapter’s main page or overflow menu. Your adapter flashes red and blue.
   Pairing is successful when you hear “pairing successful” and “PC connected” and the Bluetooth USB adapter LED is solid.
   NOTE To pair again using Plantronics Hub Desktop App, navigate to the app’s Poly BT700 general settings and select “Pair.”

Pair BT600 USB adapter again

1. Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.
2. Put your Poly audio device in pair mode.
3. Put your Bluetooth USB adapter into pair mode by pressing and holding the recessed pair button with a pen or paperclip until the Bluetooth USB adapter flashes red and blue.

NOTE Adapter design varies by USB connection.
Pairing is successful when you hear “pairing successful” and “PC connected” and the Bluetooth USB adapter LED is solid.

The Basics

Make/Take/End Calls

• Answer a call
• Put the headset on to answer a call, or
• Say “answer” after call is announced, or
• Tap the Call button.
  Answer a second call on VOIP
• First, double key press the Call button to put the first call on hold and answer the second call. To switch between calls, double press key the Call button. To end the second call and retrieve the first call, tap the Call button.
• End a call
• Tap the Call button.
• Mute
• During an active call, tap the Mute button to mute or unmute your headset.
• Reject incoming call
• Press the Call button for 2 seconds.
• Redial last outgoing call
• Double-tap the Call button.

Caller Announcement (mobile phone only)

When wearing your headset, you will hear the name of a contact calling so you can decide whether to answer or ignore the call without having to check the phone screen.

An incoming caller name is announced:

• if your phone supports Phone Book Access Profile (PBAP)
• if you granted access to your contacts during pairing process (for many mobile phones, this is preset out-of-the box and may not be necessary)
• if the caller is stored in the phone’s contacts list An incoming caller name is not announced: if the caller is unknown, unlisted, blocked, or the language is not supported.

Advanced features

Enable Tile

With the Tile app enabled on your mobile device, you can ring your lost headset or locate it on a map and ask the Tile community for help.

1. Pair the headset to your mobile device
2. Download or update your Plantronics Hub mobile app (software) if necessary. Download: poly.com/software
3. Launch Plantronics Hub app and ensure that your headset (firmware) is up-to-date
4. From Plantronics Hub main menu, choose Apps > Tile > Enable
5. Launch the Tile app and follow the instructions to connect your headset

Adjust voice alert volume

Toggle the volume button when the headset is powered on and idle (not on a call or streaming music) to adjust the volume of the headset’s voice alerts.

Load software

Customize your device behavior through advanced settings and options with Poly Lens App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens.

NOTE Device settings and updates are also available in Plantronics Hub App.

Update your Poly device

Keep your firmware and software up-to-date to improve performance and add new features to your Poly device.
Update your device using Poly Lens App. Download at poly.com/lens.

What’s in the box

Accessories

Sold separately at poly.com/accessories

FAQS