Kenmore DS4020 Cordless Stick Vacuum User Manual

Kenmore DS4020 Cordless Stick Vacuum User Manual

BEFORE USING YOUR NEW VACUUM CLEANER

Read this Use & Care Guide. It will help you assemble and operate your new Kenmore vacuum cleaner most safely and effectively. For more information about vacuum cleaner care and operation, call the Vacuum Cleaner Help Line at 1-844-608-3080 (US) / 1-844-608-3081 (CA). You will need the complete model and serial numbers when requesting information. Your vacuum cleaner’s model and serial numbers are located on the Model and Serial Number Plate. Use the space below to record the model number and serial number of your new Kenmore vacuum cleaner.

PACKING LIST
Your KENMORE CORDLESS VACUUM CLEANER is packaged with the following parts and components assembled separately in the carton:

• Hand Vacuum
• 1 Motorized Nozzle
• 1 Wand
• 1 Combination Tool
• 1 Wall Mountable Bracket
• 2 Screws
• 1 Charging Adapter
• 1 Manual

IMPORTANT SAFETY INSTRUCTIONS

Read all the instructions in this guide before assembling or using your vacuum cleaner. Your safety is important to us. To reduce the risk of fire, electrical shock, injury to persons, or damage when using your vacuum cleaner, follow basic safety precautions including the following:

• Use your vacuum cleaner only as described in this Use & Care Guide. Use only with the manufacturer’s recommended attachments.
• Disconnect the electrical supply before servicing or cleaning out the brush roll area. Failure to do so could result in the brush roll unexpectedly starting, causing personal injury from moving parts.
• Do not leave the vacuum cleaner when plugged in. Unplug from the outlet when not in use and before performing maintenance.
• To reduce the risk of electrical shock – Do not use it outdoors or on wet surfaces.
• Do not allow it to be used as a toy. Close attention is necessary when used by or near children.
• Do not use a damaged cord or plug. If a vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped in water, immediately discontinue use and call 1-844-608-3080 (US) / 1-844-608-3081 (CA) for assistance.
• Do not pull or carry by cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not run the vacuum cleaner over the cord. Keep the cord away from heated surfaces.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
• Do not handle the plug or vacuum cleaner with wet hands.
• Do not put any objects into openings.
• Do not use any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs.
• Do not put on chairs, tables, etc. Keep on the floor.
• Do not use a vacuum cleaner to pick up flammable or combustible liquids (gasoline, cleaning fluid, perfumes, etc.), or use in areas where they may be present. The fumes from these substances can create a fire hazard or explosion.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuum cleaner is intended for Household use. Read this Use & Care Guide carefully for important use and safety information. This guide contains safety statements under warning and caution symbols.

VACUUM CLEANER WARRANTY

LIMITED WARRANTY
FOR ONE YEAR from the date of sale this product is warranted against defects in material or workmanship. WITH PROOF OF SALE a defective product will be replaced free of charge. The Kenmore brand is used under license. Direct all claims for warranty service to 1-844-608-3080 (US) / 1-844-608-3081 (CA). This warranty does not cover filters or belts, which are expendable parts that can wear out from normal use within the warranty period. This warranty is void if this product is ever used for other than private household purposes. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Cleva North America, Inc., Greenville SC 29607

PARTS AND FEATURES

It is important to know your vacuum cleaner’s parts and features to ensure its proper and safe use. Review these before using your vacuum cleaner.

REPLACEMENT PARTS

PARTS AND FEATURES

The motorized nozzle and the combination tool can be inserted into either the hand vacuum or the wand. You will hear a click if the motorized nozzle is installed correctly

Combination Tool
The combination brush can be used as a crevice tool or as a dusting brush. To use as a dusting brush, simply squeeze the buttons on the side of the tool and shift the brush forward.

NOTE:
For proper electrical contact, always be sure that the metal contact surfaces of the motorized nozzle, the wand, and the hand vacuum are clean before use.

Friction Hold Stoppers
The back of the hand vacuum features two rubber stoppers. When you lean the stick vac against a wall, the stoppers help prevent the unit from slipping down and possibly being damaged.

ASSEMBLY INSTRUCTIONS

Before assembling the vacuum cleaner, check the PACKING LIST (Page 2). Use this list to verify that you have received all the components of your new Kenmore CSV Go Cordless Stick Vac.

1. Insert the hand vacuum into the top of the wand until you hear a click.
   
2. Insert the bottom of the wand into the motorized nozzle until you hear a click.
   
3. Use the 2 screws provided to mount the bracket on the wall, but not to drywall only. Secure the screws to a stud. Mount at a recommended height of 59” and no less than 44” above the floor. Ensure that no plumbing or electrical cables, wires, or ductwork are located directly behind the mounting area.
   
4. Hang the hand vacuum on the wall mount. Align the base of the hand vacuum with the wall mount and slide in as shown in the picture below.

NOTE:
To be able to charge the vacuum while it is mounted, attach the bracket to the wall no more than 59” from the wall electrical outlet.

CHARGING

1. Insert the charging adapter plug into the charging port on the side of the hand vacuum base.
2. Plug the adapter into a wall outlet. The battery indicator will begin to pulse blue.

NOTE:
The unit can be charged while it is hung on the wall mountable bracket. Attach the bracket to wall no more than 59” from a wall electrical outlet.

The battery requires approximately 4 hours of charging to regain full capacity. While the unit is charging, the battery indicator ring will pulse blue. When the battery is fully charged, the battery indicator will show a continuous blue light, and turn off after 15 minutes.

NOTE: If the battery indicator does not illuminate when charging, ensure that the charging adapter is plugged in properly to the wall outlet and the charging port on the hand vacuum. For better battery performance, it is recommended to charge the unit when the battery indicator shows a continuous yellow light during operation and remove the charging adapter from the unit after the battery is fully charged. Never charge the batteries in temperatures above 104°F (40°C) or below 39.2°F (4°C). It is normal for the charger to become warm when charging

OPERATING INSTRUCTIONS

CONTROL BUTTONS 
The on/off trigger button is located on the inner side of the hand vacuum handle. The vacuum has two-speed controls, ECO and HIGH. Change speed by pressing the speed change button shown below.

Battery Power Level Indicator
The battery power level indicator lights up to give you an idea of how much battery power remains at any given time.

VACUUM OPERATION
Before vacuuming floors, connect the motorized nozzle to the wand. Then connect the hand vacuum to the wand. The motorized nozzle can be used for cleaning carpets or rugs, as well as hard floors.

To start the vacuum, press the on/off trigger button. Once turned on, the battery level indicator will be lit. The vacuum starts in the ECO speed position. To switch the speed to HIGH, press the speed change button. Press the speed change button again to switch back to ECO speed. To turn the vacuum off, press the on/off trigger button again. When vacuuming on a plush carpet, use ECO mode for best performance.

NOTE:
When the battery power decreases to about 10% remaining, the battery level indicator will start red flashing. The flashing will continue until the unit is charged or is completely out of battery power.

CLEANING WITH THE HAND VACUUM

Easily clean messes on furniture, upholstery, stairs, and other hard-to-reach areas with the included combination tool.

1. To detach the hand vacuum, press the wand release button and pull the wand from the hand vacuum.
   
2. Install the combination tool onto the end of the hand vacuum.
   
3. When finished cleaning, turn the hand vacuum OFF and remove the combination tool.

VACUUM MAINTENANCE AND CARE

Dust Cup Emptying For best performance, empty the dust cup after every use or once the dust reaches the max fill line. Never operate the vacuum cleaner without a dust cup and filter in place. Before emptying the dust cup, ensure the vacuum is turned off.

1. Position the dust cup lid area of the vacuum over a waste receptacle. Press down the dust cup release latch to open the dust cup lid and allow cup contents to drop into a waste receptacle.
   
2. Close the dust cup lid until you hear a click.
   

Filter Cleaning
If there is hair wrapped or blocked in the dust cup or the suction power is weak, it is necessary to wash the HEPA filter and prefilter basket to clean off accumulated dust or hair.

WARNING:
Do not operate a vacuum cleaner without filters in place.

1. With one hand grasped around the handle, press the filter release button to separate the dust cup and filters from the hand vacuum.
   
2. Remove the HEPA filter and pre-filter basket from the dust cup.
   
3. Brush loose debris from the HEPA filter and pre-filter basket and then rinse with warm water. Set both filters aside and allow to air dry for 24 hours.
   IMPORTANT: The HEPA filter and prefilter must dry completely before reuse.
4. Place the pre-filter basket back into the dust cup, then place the HEPA filter back into the pre-filter basket.
5. To reassemble the dust cup to the hand vacuum, align the tabs on the dust cup with slots in the hand vacuum. Once aligned, attach the dust cup to the hand vacuum until you hear a click.

CLEANING THE MOTORIZED NOZZLE & BLOCKAGES

The brush roll may accumulate debris such as strings, hair, and fibers. This type of debris can wrap around the brush and diminish its ability to clean effectively

Brush Roll Manual Cleaning 

1. Make sure the vacuum cleaner is turned off. Remove the wand and the hand vacuum from the motorized nozzle and set aside.
2. Turn the nozzle over to access the brush roll. As shown below, press and push the tab on the left-hand side of the nozzle to the left and hold it. This will unlock the brush roll.
   
3. With the tab pushed to the left, simply lift the brush roll out of the nozzle housing. Clean off debris and anything wrapped around the brush roll. Use a pair of scissors to remove threads, etc.
   
4. Place the brush roll back into the housing by aligning the hexagon end of the brush roll with the right end of the nozzle. Then push the unlock tab to the left and hold it. Align the square end of the brush roll with the left end of the nozzle and insert it into place. Release the tab to lock the brush roll.

Brush Roll Reset
If the brush roll is blocked or overloaded, the unit will automatically stop power. Switch the unit off and remove the obstruction

Hose Blockage Removal

1. To clean out the hose, press the wand release button on the motorized nozzle, and pull the motorized nozzle away from the wand.
   
2. Carefully remove any debris or blockage from the inside of the hose. Reattach the motorized nozzle onto the wand.
3. Once the blockage is removed, start the vacuum to ensure airflow through the hose.

TROUBLESHOOTING

Review the table for solutions to minor performance problems. Any service needed, other than maintenance described in this Use & Care Guide, should be performed by a qualified service dealer.

WARNING
Disconnect the electrical supply before performing maintenance on the vacuum cleaner. Failure to do so could result in electrical shock or personal injury.

REFERENCE LINK

https://www.kenmore.com/