Kenmore DU2012 Bagless Upright Vacuum User Guide
IMPORTANT SAFETY INSTRUCTIONS
- Use your vacuum cleaner only as described in this Use & Care Guide. Use only manufacturer’s recommended
attachments. - Disconnect electrical supply before servicing or cleaning out the brush area. Failure to do so could result in the brush unexpectedly starting, causing personal injury from moving parts.
- Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in use and before performing maintenance.
- To reduce the risk of electrical shock – Do not use outdoors or on wet surfaces.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Turn off all controls before unplugging.
- Use extra care when cleaning on stairs.
- Do not put on chairs, tables, etc. Keep on floor.
PACKING LIST
- Upright Vacuum Cleaner
- Combination Tool
- Upholstery Tool
- Extension Wand
- Flexible Hose
- Handle
- Screw Bolt
- Use & Care Guide
PARTS AND FEATURES
REPLACEMENT PARTS
Item | Part No. |
Foam Filter | 561055105 |
Felt Filter | 561055106 |
HEPA Media Exhaust Filter | 561055118 |
Belt | KC28SEDCZ000 |
3-in-1 Combination Tool | 561055134 |
Upholstery Tool | 561055176 |
Extension Wand | 561055128 |
Flexible Hose | 561055129 |
Screw Bolt | 561055131 |
ASSEMBLY INSTRUCTIONS
- Insert the handle into the main body and secure with one screw bolt provided.
Insert the larger end of the extension wand into the top of the connection hose through the bracket until the wand is fully seated on the post
Insert the end of the flexible hose into the main body by aligning marks as shown in UNLOCKED (for cleaning). Rotate the hose until marks align as shown in LOCKED (for use). Then run the flexible hose over the lower hose storage and the upper hose storage. Insert the other end onto the top of the extension wand.
Insert the combination tool onto the accessory storage post located on the back of the main body.
OPERATING INSTRUCTIONS
POWER CORD – RELEASE & USE
- Turn the upper cord hook to either side to release the power cord.
Detach the power cord plug from the power cord.
- Be sure the power cord is locked into the upper locking notch as shown. This will help manage the power cord when operating the vacuum cleaner.
Plug the power cord plug into an outlet located near the floor.
- Press the On/Off switch to turn the vacuum cleaner on.
- Once you have completed vacuuming, press the On/Off switch; unplug the power cord plug from the outlet.
- To restore power cord after use, turn the upper cord hook to the upright position. Then wrap cord loosely around cord hooks.
PERFORMANCE/SAFETY FEATURES
THERMAL PROTECTOR
This vacuum cleaner has a thermal protector which automatically trips to protect the vacuum cleaner suction motor.
If a clog prevents the normal flow of air to the motor, the thermal protector turns the motor off automatically. This allows the motor to cool in order to prevent possible damage to the vacuum cleaner. To reset thermal protector: Turn the vacuum cleaner off and unplug the power cord from the outlet to allow the vacuum cleaner to cool and the thermal protectors to reset.
BRUSHROLL RESET
The brushroll has built-in protection against motor damage should the brushroll jam. If the brushroll slows down or stops, the brushroll overload protector shuts off the brushroll motor and the brushroll status indicator emits red light. The vacuum cleaner suction motor will continue to run.
VACUUM MAINTENANCE AND CARE
CLEANING EXTERIOR AND ATTACHMENTS
- Turn off and unplug vacuum cleaner. DO NOT drip water on vacuum cleaner.
- To clean exterior, or to reduce static electricity and dust build-up, wipe outer surface with a clean, soft cloth that has been dipped in a solution of mild liquid detergent and water, then wrung dry. Wipe dry after cleaning.
NOTE: Wash attachments in warm soapy water, rinse and air dry. Do not clean in dishwasher.
VACUUM CLEANER STORAGE
- Replace flexible hose and attachments in storage position if necessary (see page 7 & 8).
- Gather the cord and wrap it loosely around the upper and lower cord hooks. Lock plug retainer onto the power cord.
- Store the vacuum cleaner in a dry, indoor area, on the floor with the handle locked in the upright position.
EMPTYING DUST CUP
- Slide the dust cup release button to remove the dust cup from the main body.
Remove any clogs that might be located in the suction port.
TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSE | SOLUTION |
Vacuum cleaner will not run. | Unplugged at wall outlet. | Plug in firmly, press the On/ Off switch to “I” or “II” position. |
The On/ Off switch is not pressed to start the vacuum cleaner. | Press the On/ Off switch to “I” or “II” position. | |
The vacuum body is overheated. | Unplug the power cord and let the vacuum cool down for 50 minutes. | |
The motor is damaged. | Call 1-877-531-7321 for assistance. | |
Defective wall outlet. | Check with a good appliance or lamp. Be sure the power cord plug is fully plugged into a good wall outlet. | |
Poor job of dirt pick-up. | Full or clogged dust cup. | Empty the dust cup (page 16). |
Filters need cleaning. | Follow filter cleaning instructions on page 17-19. | |
The brushroll or belt is worn or broken. | Replace the brushroll or belt. To purchase parts, call 1-844-202-9924. | |
The flexible hose is worn. | Replace the hose. To purchase parts, call 1-844-202-9924. | |
The connection hose is worn. | Call 1-877-531-7321 for assistance. | |
The foam and felt filters are dirty or worn. | Clean the foam and felt filters. Replace if they are worn or broken. Follow instructions on page 18. | |
There is a clog in the flexible hose or connection hose of the vacuum cleaner. | Check and remove all clogs. Follow instructions on page 22. | |
Dust cup is not installed well. | Check dust cup for correct installation and ensure it is snapped firmly in place. | |
The hose or attachments are not installed well. | Check the hose and attachments for correct installation and ensure they are snapped firmly in place. |
KENMORE VACUUM CLEANER WARRANTY
KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale, this product is warranted against defects in material or workmanship when it is assembled, operated and maintained according to all supplied instructions. WITH PROOF OF SALE, a defective appliance will be replaced free of charge. For warranty coverage details to obtain free replacement, visit the web page: www.kenmore.com/warranty This warranty does not cover filters or belts, which are expendable parts that can wear out from normal use within the warranty period. This warranty is void if this product is ever used for other than private household purposes. This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state. Transform SR Brands Management LLC, Hoffman Estates, IL 60179 FOR ONE YEAR from the date of sale this product is warranted against defects in material or workmanship. This warranty does not cover filters or belts, which are expendable parts that can wear out from normal use within the warranty period.