Ezviz C2C Smart Home Indoor WiFi Camera User Manual
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT. EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY:
- A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED;
- B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS;
- C) FORCE MAJEURE;
- D) YOU OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND OTHERS. REGARDING THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISK. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITY FOR ABNORMAL OPERATIONS, PRIVACY LEAKAGE, OR OTHER DAMAGES RESULTING FROM CYBER ATTACKS, HACKER ATTACKS, VIRUS INSPECTIONS, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION.
PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IF THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS.
Setup
Power-on
Plug the power cable into the camera to the power adapter and then into a power outlet, as shown in the figure below.
Camera
- Create a user account
- Connect your mobile phone to Wi-Fi using your 2.4GHz network.
- Download and install the EZVIZ app by searching “EZVIZ” in the App Store and Google PlayTM.
- Launch the app and register for an EZVIZ user account following the start-up wizard.
- Add a camera to EZVIZ – Log in to the EZVIZ app.
- From the EZVIZ app Home screen, tap “+” on the upper-right-hand corner to go to the scan QR code interface.
- Scan the QR Code on the bottom of the camera
- Follow the EZVIZ app wizard to finish Wi-Fi configuration. Please make sure your phone is connected to the 2.4GHz Wi-Fi from the router for Wi-Fi configuration.
- From the EZVIZ app Home screen, tap “+” on the upper-right-hand corner to go to the scan QR code interface.
- Change the default password (Optional)
After adding the camera, you are required to change the device password to ensure your video security. The password is used for the Image Encryption. If you turn on the Image Encryption, you are required to input your password when you live view or playback the camera.- Go to the camera settings screen to change the default password.
- Tap on “Change Password”.
- Tap on “Edit”.
- Enter the original verification code located on the bottom of the camera.
- Enter the new password. Please use letters and numbers between 6 to 12 characters.
Installation
Install the Metal Plate (Optional)
Pick a clean and flat surface and secure the metal plate to the desired position with the foam stickers or screws (not included).
Install the Camera
Secure the camera magnetically to the metal plate or metal surface (see figure below).
Complete Installation
Adjust the camera angle as required.
Appendix
Basics
- Speaker Two-way talk.
- Power Input
5V±10%
- Micro SD Card For micro SD card (not included with this product). You can purchase separately. Recommended compatibility: Class 10, maximum space 256GB. After inserting the card, you can record the event inside the camera.
- RESET Hold down the RESET button for 5 seconds while the camera is running, the camera restarts, and all parameters are reset to default.
LED Indicator
- Solid Red: The camera is starting up.
- Slow-Flashing Red: The Wi-Fi connection has failed.
- Fast-Flashing Red: Device exception (e.g. MicroSD card error).
- Solid Blue: Video is being viewed or played back in the EZVIZ App.
- Fast-Flashing Blue: Camera is ready for the Wi-Fi connection.
- Slow-Flashing Blue: The Camera is running properly.
IR Light
Auto light source for dark environment. The camera video has two modes: color (for daylight recording) and black and white with IR illuminator (for night conditions).
Box Contents
Install Memory Card
Insert a micro SD card into the slot until a click.
Initialize Memory Card
- In the EZVIZ app, check the memory card status by tapping on the Storage Status in the Device Settings interface.
- If the memory card status displays as Uninitialized, tap to initialize it. The status will then change to Normal. You can then start recording any event-triggered video in the camera such as motion detection.
Troubleshooting
Q: “The device is offline.” or “The device is not registered.” prompts appear when adding the camera using the EZVIZ App.
A: 1. Make sure the network, to which the camera is connected, is working properly and the router’s DHCP is enabled. 2. Hold down the RESET button for 5s to reset the settings if you change the network parameters.
Q: The mobile phone cannot receive alarm prompts when the camera is online.
A: 1. Make sure the EZVIZ app is running on your mobile phone. 2. For Android OS mobile phones, make sure the app is running in the background; and for iOS mobile phones, enable the message push function in “Settings > Notification”.
Q: Does the camera support power via USB devices or a portable battery?
A: It’s advised to use the EZVIZ standard power adapter to provide a stable voltage supply.
For detailed information, please visit www.ezvizlife.com.