Hiseeu AHD Security Camera System User Manual
SAFETY CAUTIONS
- Please do not place any container with liquid such as water, coffee, or beverage on the DVR.
- Please put the DVR at a ventilated space and do not block the air vents.
- For the system security, please use the original power supply provided.
- Check the power voltage in case of any damage due to the wrong voltage.
- Please obey the local security regulations and policies when installing the product.
- If the DVR starts or woks abnormally, please unplug the power adapter and carefully clean the dust on themainboard in the DVR device, then restart the DVR.
- We assume no liability or responsibility for any fires or electrical shock caused by improper installation.
PRODUCT INSTRUCTION
PRODUCT OVERVIEW
DVR
HARD DRIVE INSTALLATION
If your system with hard drive pre-installed, please skip this part.
IMPORTANT:
- To record videos and play the historical videos, the installation of the Hard Disk Drive is a must. Otherwise,you can only watch the live video.
- The hard disk is pre installed in the system. If you need to replace it, please follow the steps below
- This DVR system works with a 3.5″ SATA Hard Drive. The Hard Drive should be formatted after it’s installed.
Step 1: Unscrew the screws and remove the upper cover of the DVR.
Step 2: Connect the SATA power cable and data cable ofthe DVR to the corresponding ports of the Hard Disk Drive.
Step 3: Hold the Hard Drive and the DVR together,carefully tum them over, then align the screw holes on the Hard Drive with the screw holes on the DVR housing.
Step 4: Fix the Hard Disk Drive and DVR housing with the provided screws, then assemble the upper cover of the DVR.
SYSTEM CONNECTIONS
A Do not fix the AHD camera before you can view the image on the monitor and confirm the ideal position to install it.
- Power on the DVR with the Power Supply Provided(12V2A).
- Hook up DVR to TV Monitor via HD Cable Provided. (Require 1080P TV Monitor At Least) All in 1 Computer or Laptop is Not Supported
- Connect the AHD camera with the BNC Cable.
- Connect the Yellow Video Connector to the BNC Video Input on the DVR, and connect the Red Power Connector to the Male Connector of the Power Cable Splitter.
- Connect the Female Connector of the Power Cable Splitter with another power adapter. Then plug the power adapter into the socket to power on the camera.
- Connect the DVR to your router with the Ethernet Cable. (It’s necessary for remote access) Please skip this step if you only needs local monitoring
SYSTEM WIZARD
Follow On-screen Instruction to set-up system or hit “Cancel” to exit system wizard.
Create your new password
CHECK HARD DRIVE STATUS
Right-click mouse from home screen and navigate to Main Menu Advanced -Storage.
Please click “Formate Storage” to format the hard drive. If there are no hard drive storage information or the “Status” shows “Error” please contact the vendor.
INTERNET CONNECTION
- Internet connection is not necessary if you only need local monitoring.
- Please connect DVR box to Router via Network Cable.
- Right-Click Mouse Navigate to Main Menu – System -Network-Enable DHCP.
If the “Cloud” status is “Probing DNS”, please reboot the device and double-check it. If the problem remains, please contact the vendor.
HOW TO SETUP VIDEO RECORD?
24/7 Video Record
System default setting is 24/7 video recording, you also can customize the period. Right-Click mouse from home screen and navigate to Main Menu – Record – Record Confia.
- You can customize recording period based on your needs Default Setting is for Channel 1, you can select “ALL” to Apply settings for All channels
- If you want to set up recording only when motion detected, you can enable “Detect” without “Regular” checked.
HOW TO SET UP MOTION DETECT?
“Motion Detect” Can be triggered by any moving object (Like: Raining, Leaves, Fly, etc), will occurs many false alarms, we recommend you use “Human Detect” instead of “Motion Detect”, it can minimize false alarm. Please right-click mouse navigates to Main Menu System Alarm Motion Detect/Human Detect.
- Select the channels, and tick off “Enable”. Please Tick off “Mobile Reported” if you need alert push to Mobile APP.
- Default Setting is for Channel 1, you can select “ALL” to Apply settings for All channels
Face Detection
System will detect faces appeared in the video feed and notify you via Mobile APP push alert. You have the option of recording a face within approximately twenty feet of the focal length of the camera. And located related videos in playback.
Note: The Face Detection is Only Available for 5MP Security System.
HOW TO PLAYBACK VIDEO?
- Right-Click Mouse, hit “Playback”
Support 4CH synchronous playback, please high-light the channel based on your needs and select the time period, click “OK” to continue.
HOW TO BACKUP VIDEO?
- Insert your USB Device to DVR’s USB port.
- Right-Click Mouse, navigates to Main Menu Record- Backup.
- NVR will Detect available USB device. Click “Backup” If Your USB Device didn’t show up, click “Detect”.
RESTORE TO FACTORY SETTING
Please right-click mouse navigates to Main Menu Advanced – Restore.
EXPLANATION OF ICONS
REMOTE ACCESS ON MOBILE DEVICE
Download Mobile APP “XMEye Pro” from “Google Play” or “APP Store”.
- Please make sure the device “Cloud” status is “connected”, refer to page 09.
Open the APP and follow onscreen instruction to register an account by your email.
- CIcik “Email” to register an account.
- Create your “XMeye Pro” account information and login.
ENABLE MOBILE APP MOTION ALERT
- Please make sure “Mobile Reported” was enabled on the DVR (Refer to page 12)
- On the mobile APP, navigate to “Alarm”—”Settings”→Enable
REMOTE ACCESS FROM PC
Please contact vendor for PC Client download link and video instruction.
- Download PC Client “VMS” and installed.
- Remain the default User Name and Password. Click “SIGN IN*
- Navigate to “Device Manager”.
FAQ
What’s the warranty?
- All of our products with 1-year warranty, any difficulties please contact the vendor.
How to modify DVR password?
- Please Right-Click Mouse Navigates to Main Menu-System – Account – Modify Password.
What should I do if I forget my password?
- Please Click Forget Password -Forget Answer, you will get the “CAPTCHA” QR code.
- Open the mobile APP “XMeye Pro”, click ** icon-Forget Your Device Password (FIND PWD).
- Scan the QR code, you will get a super passcode.
- Use the super passcode to login your device and modify password. (If device ask for old password, let it blank)
How to find my DVR’ serial number/Cloud ID?
- Please right-click mouse navigates to Main Menu– Info– Version.
How to change my camera’s name?
- Please Right-Click mouse navigates to Main Menu System -Display -Channel Title “Set”.
What if the hard drive is full?
- Hard drive will overwrite itself when it’s full. You also can format hard drive by navigate to Main Menu-Advanced -Storage-Format Storage.
REFRENCE LINK
