SoundPeats Air4 Lite Wireless Earbuds Bluetooth 5.3 Earbuds User Guide
BLUETOOTH
How to pair SOUNDPEATS Air4 Lite?
- Please open the lid of the charging case to take out the earbuds, remove the insulating film from the top of both earbuds, then put both earbuds back into the charging case, and keep the charging case open.
- Turn on your device’s Bluetooth and select SOUNDPEATS Air4 Lite from the Bluetooth list to complete the paring.
How to reset SOUNDPEATS Air4 Lite?
- Close the case lid and take out the earbuds, and they are activated successfully. Reset complete.
Why is the Bluetooth connection unstable sometimes?
| Reasons | Workarounds | |
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Case 1 | When using the earbuds close to personal computers, Wi-Fi routers, microwave ovens, refrigerators, etc. Refrigerators, microwave ovens, Wi-Fi routers, personal computers, etc. are devices that emit radio waves.
| Please use the earbuds away from Wi-Fi routers, personal computers, microwave ovens, refrigerators, etc. in order to avoid radio wave interference. |
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Case 2 | When using the Bluetooth device in the pocket of the chest or pants, or a bag while listening to the audio. As human body is the biggest source of signal blocking. | When put the Bluetooth device in a pocket or bag, move the Bluetooth device to a place where there are no obstacles between Bluetooth device and earbuds Bluetooth communication. |
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Case 3 | When using the earbuds closes to the other Bluetooth devices. | Turn off the Bluetooth function of the other Bluetooth devices. |
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What can I do if the earbuds stopped connecting to my device?
- Clear the pairing records between the earbuds and all of the previous devices.
- Try to clear some Bluetooth listings on your device and restart the device.
- Put the earbuds into the charging case to reset.
- Take the earbuds out of the charging case. Activate Bluetooth on the device, and choose “SOUNDPEATS Air4 Lite” on Bluetooth list to pair.
SOUND
Why does the volume of the earbuds reduce after using a period of time?
- It may be caused by the sound hole being blocked by foreign objects. Please clean the earbuds regularly to avoid dust or secretions blocking.
What can I do if one earbud is quieter than the the other?
- Please change other songs or videos. For some songs and videos, the sound effect is unstable.
- Please change other devices. You can try this way:
- Unpaired and delete from your original device
- Pair to a new device and play music
- Unpaired and delete from this new device
- Pair back with original device
Why the other side could not hear me when calling?
- Please choose to pick up phone calls via the earbuds.
- Please do not mute the phone calls.
- Please clean the Mic holes to avoid dust or secretions blocking.
- Please kindly adjust the volume through the earbuds and devices.
- Please change other devices to have a try.
CHARGING
What does the indicator light on the charging case tell?
The battery life of the charging case
| Charging Case Indicator | Battery Left |
| Green | 50% – 100% |
| Yellow | 10% – 49% |
| Red | 10% or less |
| Charging Case Indicator | Battery Power |
SOUNDPEATS
| Red light flashes slowly | 0 – 19% |
| Yellow light flashes slowly | 20% – 69% |
| Green light flashes slowly | 70% – 99% |
| Green light stays on | 100% |
How to charge the charging case?
- Connect the charging case to a Type-C charger. Please use regular charger
head in good status.
What can I do if any earbud stopped charging?
If no light flash, please use a bit of microfiber cloth with rubbing alcohol to clean the charging connectors and try to adjust the earbuds to ensure the light
SOUNDPEATS
and make sure the charging contacts are clean. Please try to clean the places between the charging case and the earbuds with something like a microfiber cloth.
TOUCH CONTROL
What can I do if the touch controls do not work always?
Please touch the middle of the control zone. Please try to skip the songs more times, you will find the best frequency to control the earbuds. SOUNDPEATS Earbuds APP
How to register an account?
- Fill in email address; set and confirm password(use some combinations of letters and numbers, avoid special characters like # , @, %, etc) ;
- Click “get verification code”;
- Type in the code you get from your email;
- Finish register;
What can I do if the earbuds won’t connect to the APP ?
- Please first check if your SOUNDPEATS APP has updated to the newest version. You can log in the APP and find the icon with three bars in the upper left corner, find “about” to check the SOUNDPEATS version is. Please upgrade to make sure you get the newest version.
- Please make sure that the earbud Bluetooth name is the default “SOUNDPEATS Air4 Lite”. If you changed the default name, please change to its original format.
- Please turn on the earbud;
- Do not disconnect, play music or answer the phone calls;
- Don’t close or shrink the upgrade page;
CUSTOMER SERVICE TEAM
What should I do if the problem about the earbuds is not mentioned in this FAQ?
If we confirmed that the problem couldn’t be solved, we will apply there placement or refund for you. SOUNDPEATS provides an 12-month warranty for every product.
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SoundPeats Air4 Lite Wireless Earbuds Bluetooth 5.3 Earbuds User Guide
