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COWIN E7-Pro Noise Cancelling Headphones User Manual

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COWIN E7-Pro Noise Cancelling Headphones User Manual

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Please read and keep all safety and use instructions

  • Do NOT use the headphones at a high volume for any extended period.
  • To avoid hearing damage, use your headphones at a comfortable, moderate volume level.
  • Turn the volume down on your device before placing the headphones in/on your ears, then turn the volume up gradually until you reach a comfortable listening level.
  • Do NOT use your headphones while driving for phone calls or any other purpose.
  • Do NOT use the headphones with noise canceling on at any time the inability to hear surrounding sounds may present a danger to yourself or others, e.g., while riding a bicycle or walking in or near traffic, a construction site or railroad, etc.
  • Remove the headphones, or use the headphones with noise canceling off and adjust your volume, to ensure you can hear surrounding sounds, including alarms and warning signals.
  • Be aware of how sounds that you rely on as reminders or warnings may vary in character when using the headphones.
  • Do NOT use the headphones if they emit any loud unusual noise. If this happens, turn the headphones off and contact COWIN customer service.
  • Remove headphones immediately if you experience a warming sensation or loss of audio.
  • Do NOT use mobile phone adapters to connect headphones to airplane seat jacks, as this could result in injury or property damage due to overheating.
  • Do NOT use the headphones as aviation communication headsets except in case of emergency.
  • No incoming audio will be heard with a discharged or improperly installed battery. This could result in the potential of missed communications while piloting an aircraft.
  • Extremely loud ambient noise levels common to many propeller-driven aircraft may impair your ability to receive incoming audio communications, particularly during takeoff and climb out.
  • The headphones are not engineered for noise conditions, altitude, temperature, or other environmental conditions common in non-commercial aircraft, resulting in possible interference with critical communications.

REGULATORY INFORMATION

NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used following the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by COWIN Corporation could void the user’s authority to operate this equipment. This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation

Contents

COWIN-E7-Pro-Noise-Cancelling-Headphones-User-Manual-fig-1

Note:
If any part of your product is damaged, do not use it. Contact your authorized COWIN customer service

  • E-mail: support@cowinaudio.com
  • Phone: +1 (929) 359-6668 ( Mon-Fri 9:00 a.m. to 5:30 p.m. PST ) Recommend
  • Website: https://www.cowinaudio.com (Support live chat)
  • Facebook: https://www.facebook.com/cowinelectronics
  • Instagram: https://www.instagram.com/cowinaudio
  • Youtube: https://www.youtube.com/channel/UCQIHuG8eYKa8AFyzOa98RiA
  • Twitter: https://twitter.com/cowinaudio

HEADPHONE CONTROLS

COWIN-E7-Pro-Noise-Cancelling-Headphones-User-Manual-fig-2

Power on

COWIN-E7-Pro-Noise-Cancelling-Headphones-User-Manual-fig-3

Switch the button OFF to the right BT/NC A voice prompt announces “dudududu” and the battery on the back of the right earcup blinks blue.

Power off

COWIN-E7-Pro-Noise-Cancelling-Headphones-User-Manual-fig-4

Switch the button BT to the left OFF.

Headphone functions

COWIN-E7-Pro-Noise-Cancelling-Headphones-User-Manual-fig-6

The headphone controls are located on the right earcup.

Function

Play /Pause

What to do

Short press the Multi-function COWIN-E7-Pro-Noise-Cancelling-Headphones-User-Manual-fig-12

button

Skip forwardShort press the button
Skip backwardShort press the + button
Volume upLong press the  + button
Volume downLong press the button

Media playback and volume functions

Function

Answer a call

What to do

Short press theCOWIN-E7-Pro-Noise-Cancelling-Headphones-User-Manual-fig-12 button

End a callShort press the COWIN-E7-Pro-Noise-Cancelling-Headphones-User-Manual-fig-12 button
Decline an incoming callPress and hold for one 2 seconds
Answer a second incoming call and put the current call on holdWhile on a call, press twice
Decline a second incoming call and stay on current callWhile on a call, press and hold for 2 seconds
Switch between two callsWith two active calls, press twice

Call functions
The Multi-function button COWIN-E7-Pro-Noise-Cancelling-Headphones-User-Manual-fig-12 and microphone are located on the back of the right earcup

COWIN-E7-Pro-Noise-Cancelling-Headphones-User-Manual-fig-7

 

Noise cancelling modes

Noise cancelling mode

ON

Description

Switch OFF/BT to the right NC.

OFFSwitch NC to the left OFF/BT.

Charge the headphones

  1. Plug the small end of the USB cable into the micro-USB connector on the left earcup
    COWIN-E7-Pro-Noise-Cancelling-Headphones-User-Manual-fig-8
  2. Plug the other end into a USB wall charger or computer that is powered on.

Notes:

  • While charging, the battery indicator red. When the battery is fully charged, the battery indicator is off.
  • The headphones do not play while charging

Charging time
Allow up to four hours to fully charge the headphones

Notes:

  • When only using Bluetooth without noise canceling, a full charge powers the headphones for up to 30 hours.
  • When only using Bluetooth with noise canceling, full charge power the headphones for up to 20 hours.

The Bluetooth indicator is located on the right earcup. The battery indicators is located on the left earcup.

COWIN-E7-Pro-Noise-Cancelling-Headphones-User-Manual-fig-9

Bluetooth indicator

Indicator activitySystem state
Power ONLight Blue and Flash
PairedLight Blue and Stay Solid
Active noise cancelling ONLight White

Battery indicator

Indicator activitySystem state
Charging in processLight Red
Fully chargedLight OFF

Note:
If connected to an Apple device, the device displays the headphone battery level near the upper right corner of the screen.

BLUETOOTH CONNECTIONS

Connection method
You can connect your mobile device with your headphones using Bluetooth wireless technology.

Connect using the Bluetooth menu on your mobile device 

COWIN-E7-Pro-Noise-Cancelling-Headphones-User-Manual-fig-10

  1. Slide the button OFF to the right BT. You hear “dududu” and the Bluetooth indicator blinks blue.
  2. On your device, enable the Bluetooth feature.
    Tip: The Bluetooth feature is usually found in the Settings menu.
  3. Select your headphones from the device list.

Disconnect a mobile device

  1. Use the Bluetooth menu on your mobile device to disconnect your mobile device.
  2. Power off headphones.

Reconnect a mobile device
When powered on, the headphones try to reconnect with the last-paired device. Note: The devices must be within range (30 ft. or 9 m) and powered on.

Clear the headphone pairing list

  1. Press + and – simultaneously and hold for 5 seconds.
  2. Delete your headphones from the Bluetooth list on your mobile device. All devices are cleared and the headphones are ready to connect.

Connect the audio cable
Use the 3.5 mm cable (provided) to connect a non-wireless device or to continue using the headphones

Note:
The headphones need to have the power on.

  1. Insert the cable into the connector on the right earcup.
  2. Insert the other end of the cable into the connector on your device.

CARE AND MAINTENANCE

Store your headphones
Place the headphones flat into the case.

COWIN-E7-Pro-Noise-Cancelling-Headphones-User-Manual-fig-11

Notes: 

  • Make sure to power off the headphones when not in use.
  • Before storing the headphones for more than a few months, make sure the battery is fully charged

Clean the headphones
Your headphones may require periodic cleaning.

  • Wipe the outside surfaces with a soft, dry cloth.
  • Don’t allow moisture to get inside the earcups or the audio input connector

Warranty

Your headphones are covered by an 18-month warranty. Visit our website at www.cowinaudio.com for details of the warranty. To register your product, visit www.cowinaudio.com for instructions. Failure to register will not affect your limited warranty rights

If you still have an issue, contact COWIN customer service.

  • E-mail: support@cowinaudio.com
  • Phone: +1 (929) 359-6668 ( Mon-Fri 9:00 a.m. to 5:30 p.m. PST ) Recommend
  • Website: https://www.cowinaudio.com (Support live chat)
  • Facebook: https://www.facebook.com/cowinelectronics
  • Instagram: https://www.instagram.com/cowinaudio
  • Youtube: https://www.youtube.com/channel/UCQIHuG8eYKa8AFyzOa98RiA
  • Twitter: https://twitter.com/cowinaudio

TROUBLESHOOTING

Common solutions
If you experience problems with your headphones:

  • Check the state of the status indicators
  • Charge the battery
  • Increase the volume on your headphones, mobile device and music app.
  • Try connecting another mobile device

If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact COWIN customer service.

SymptomSolution
Headphones don’t power onCharge the battery.
 

 

 

 

 

Headphones don’t connect with your mobile device

 

• Check the state of the status indicators(see page 10).

• Disconnect the back-up audio cable.

• Disconnect the USB charging cable.

• On your mobile device:

— Disable the Bluetooth feature and then re-enable.

— Delete your E7 from the Bluetooth list on your device. Connect again.

• Move your mobile device closer to the headphones and away from any interference or obstructions.

• Connect another mobile device (see page 11).

• Visit www.cowinaudio.com to see how-to videos.

• Clear the headphone pairing list (see page 11) and connect again.

 

 

Poor sound quality

• Use a different music source.

• Connect another mobile device (see page 11).

• Disconnect the second device.

• Move your mobile device closer to the headphones and away from any interference or obstructions.

SymptomSolution
 

 

 

 

 

 

Bad Bluetooth connect

 

 

• If the Bluetooth signal is weak, out of range or interferes, the Bluetooth® wireless connection may fail or the sound cuts in and out. Please see the information below to improve signal quality and reduce the possibility of interference.

• The Bluetooth wireless connection may fail or the sound will continue to cut in and out. These due to weak Bluetooth signals or external signal interference. Please away from any interference or obstructions.

• Bluetooth headphone and device distance is less than 15M, Bluetooth and mobile phone are in the same direction. Move your mobile device closer to the headphones.

• The battery is running out of power, use it after charging.

• Check if the network signal is OK (whether the player is in buffer).

• The compatibility between the headphone and the Bluetooth device is not good, replace the device with a higher Bluetooth version.

 

 

 

 

 

No sound

 

• Power on the headphones and charge the battery.

• Check the state of the status indicators (see page 10).

• Increase the volume on your headphones, your mobile device and music source.

• Slide the Power/Bluetooth switch to the right and release to hear the connected device. Make sure you are using the correct device.

• Move your mobile device closer to the headphones and away from any interference or obstructions.

• Use a different music source.

• Connect another mobile device (see page 11).

 

 

Cannot hear on a call

• Check that headphones and the connected device (i.e., smartphone) are turned on.

• Turn up the volume of the connected device if it is too low.

• Check the audio settings of the Bluetooth device to make sure the sound comes from the headphones during a call.

• Re-establish the connection using the Bluetooth device.

• While listening to music with the headphones, stop playback and press the button on the right or left unit to respond to an incoming call.

 

 

 

Noise beeping

 

• Due to weak Bluetooth signals or external signal interference. In this case, move away from wireless routers or microwaves and move your headphone closer to the Bluetooth device.

• Avoid using the headphones for a long time, otherwise the sound will be intermittent, please reuse after a period of rest.

 

 

Listen to music when the battery is discharged

 

 

• Even in wired mode, the battery power need to use, the headphones do not support the use of no power.

SymptomSolution
 

No sound from a device connected by the back-up audio cable

 

• Secure the ends of the back-up audio cable.

• Increase the volume on your headphones, your mobile device and music source.

• Connect another device (see page 11).

 

Poor sound quality from a device connected by audio cable

 

• Secure the ends of the back-up audio cable.

• Connect another device (see page 11).

 

 

Battery won’t charge

• Secure the ends of the USB charging cable.

• Try another charging source.

• If your headphones have been exposed to high or low temperatures, let the headphones return to room temperature and try charging again.

 

 

 

Noise cancelling function doesn’t work

 

• Make sure that the noise canceling function is turned on.

• Are the ears all wrapped and re-equipped.Adjust the earpad position to fit your ears.If the earmuffs are loose, re-set the ear.

• Eliminate low-frequency noise. The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, and near air-conditioning, and is not as effective for higher frequencies, such as human voices.

REFERENCE LINK

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