Topens DKR500 Sliding Gate Opener User Manual

Topens DKR500 Sliding Gate Opener User Manual

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Thank you for purchasing our sliding gate opener. We are sure that the products will be greatly satisfying as soon as you start to use them. The product is supplied with a user’s manual which encloses installation and safety precautions. These should be read carefully before installation and operation as they provide important information about safety, installation, operation, and maintenance. This product complies with the recognized technical standards and safety regulations.

Check Your Gate Before Installation

General Safety

WARNING! An incorrect installation or improper use of the product can cause damage, to animals or properties.

• Scrap packing materials (plastic, cardboard, polystyrene, etc.) according to the provisions set out by current standards. Keep nylon or polystyrene bags out of children’s reach.
• This product was exclusively designed and manufactured for the use specified in the present documentation. Any other use not specified in this documentation could damage the product and be dangerous.
• The factory declines all responsibility for any consequences resulting from improper use of the product, or use which is different from that expected and specified in the present documentation.
• Do not install the product in an explosive atmosphere.
• The factory declines all responsibility for any consequences resulting from failure to observeGoodTechnical Practice when constructing closing structures (door, gates, etc.), as well as from any deformationwhich might occur during use.
• Disconnect the electrical power supply before carrying out any work on the installation. Alsodisconnectany buffer batteries, if fitted.
• Fit an omnipolar or magnetothermal switch on the mains power supply, having a contact opening distance equal to or greater than 3,5 mm.
• Position at least one visible indication device, and fix a Warning sign to the structure.
  
• The factory declines all responsibility with respect to the automation safety and correct operation when other supplier’s components are used.
• Only use original parts for any maintenance or repair operation.
• Do not modify the automation components, unless explicitly authorized by the factory.
• Instruct the product user about the control systems provided and the manual opening operationincaseofemergency

Preparation for Installation

Before proceeding to your opener installation, check if your gate structure is in accordance with the current standards, especially as follows: The gate sliding track is linear and horizontal, and the wheels are suitable, the gate should be mounted and moving freely. Check that the structure is sufficiently strong and rigid, Make sure that the gate is plumb and level. The fence posts must be mounted in concrete. The gate does not bind or drag on the ground. The opening and closing gate stops are positioned.

WARNING:
Remember that control devices are intended to facilitate gate operation, but cannot solve problems due to any defects or deficiency resulting from failure to carry out correct installation maintenance. Take the product out of its packing and inspect it for damage. Should it be damaged, contact your dealer. Remember to dispose of its components (cardboard, polystyrene, nylon, etc.) Current prescriptions.

In the sake of safety, a positive stop must be mounted on the two ends of the ground track.

Parts List 

Extra Parts 

Accessories Parts (Included in some models, refers to the actual package)

Optional Accessories Parts List (Available at TOPENS Store) 

Replacement Parts 

WARNING:
Changes or modifications not expressly specified by this user manual, the warranty of this equipment.

Technical Specifications & Features

Features:

• Soft start and soft stop
• Midway mode
• Quick selection for the gate open/close direction
• Reliable rolling code technology for remote control ·Emergency release key in case of power failure
• Stop in case of obstruction during gate opening
• Reverse in case of obstruction during gate closing
• Built-in adjustable auto-close (none, 30, 60, 90seconds)
• Built-in max. Motor Running Time (MRT) for multiple safety protection (90 seconds)
• Reliable electromagnetism limit for easy adjustment
• Can be equipped with a wide range of accessories
• Easy to install, and minimum maintenance requirement

Installation Overview 

Installation of the Opener

Caution:

• Be sure that the opener is installed in a level and paralleled position and is properly secured. Improper installation could result in property damage, severe injury, and/or death.
• Before starting installation, ensure that there is no point of friction during the entire movement of the gate and there is no danger of derailment.
• Ensure that the safety side panels are present.

Necessary Tools:
The following tools may be necessary to install the Gate opener. Screwdrivers, an electric hammer, wire cutters and a wire stripper, a socket set. When installing the opener, you should have or build a concrete pad to support the base plate of the opener in order to maintain proper stability.

The installation proceeds are as follows:

1. Dig a hole for a concrete pad which should be approximately 40 x 24 x 30cm (15.7”x 9.4”x 11.8”). It may protrude 10 cm (4”) above ground and 20 cm (7.9”) in depth underground. Increase the pad height if necessary to protect the system from flooding, heavy snow, etc.
2. Prepare one or more conduits for the electrical cables before pouring concrete. Remember that cable conduits have to pass through the hole in the opener base.
3. Pour concrete and before it starts to harden, check that it is parallel to the gate leaf and perfectly level.
4. Make sure the position of Expansion Tubes was placed according to the position of mounting holes on the opener base.
5. Mount the opener to the Concrete Pad. It’s only a temporary installation. Further adjustment will be required when installing the rack.

Manual Operation
You can open the gate manually when power fails. The opener should be put in the manual (emergency release) position before fitting the rack and installing the opener and limit switch. The process follows: Insert the Release Key and turn it in clockwise 90°, then pull the release handle in clockwise 90° to disengage the clutch between the gear shaft and motor. Now the opener is in manual operation.

Fit the Plastic Rack Reinforced with Steel

1. Start with a gate in the closed position
2. Prepare the plastic rack (you can order an extra rack from the dealer if necessary).
3. Put one end of the rack section on the gear of the opener as a temporary support. Make rack level and mark the rack’s mounting holes (four holes for light duty or six holes for heavy-duty)on the gate.
4. Fit the rack by self-threading screws. This kind of plastic rack is quieter and allows height adjustment to be made even after it has been fixed. Please keep a 1.0mm space between the rack and the gear to avoid the weight of the gate effect on the opener.

Installation of the Magnets

Before installing the limit switch, make sure the gate opener is put in manual operation. (the clutch connected with the gear shaft is disengaged) and the mains power supply is disconnected. Position the S&N Magnet Components approximately on the gate and move the gate by hand tofixtheminplace

Fit the magnet bracket
Push the gate fully closed by hand. Locate and install the magnet bracket so that the opener will stop at the desired close position when the close limit switch approaches it. Push the gate fully open by hand. Locate and install the magnet bracket so that the opener will stop the desired open position when the open limit switch approaches it.

The magnet component with the N pole outside must be installed at the left side and the magnet component with the S pole outside must be installed at the right side from the view inside of the property. Ensure the magnet center aligns with the marked line above! The magnets should be 25~30mm (1-1.2”) away from the Limit Switch Box. If it is too near or too far, the switches will fail to work. Adjust the position of the magnets until the positions of the opening and closing meet the requirements.

Important:

• Check that the rack teeth must engage the gear teeth throughout their full thickness. If not, adjust the position of the opener and/or place a few shims between the rack and gate.
• Manually slide the gate leaf to ensure the rack is proper on the gear of the opener.
• Repeat the same steps of the first rack section to install the rest rack sections until the proper length is reached.
• Cut away any excess of the rack (Note: rack length must be longer than actual travel of the gate)

Connection of the Power Supply

NOTE:

1. If batteries are chosen as the power source, a Marine or Automotive Type Battery is required. The batteries should be waterproof type, or be placed in waterproof circumstances.
2. 2 PCS 12VDC batteries can be connected in series to function as 24VDC. The following diagram shows how to connect 2 PCS batteries in series.
3. Please note that the wire connection of the power supply system is very important. An incorrect connection will damage the control board.

Power Mode 1. Only use AC electricity as the power source
The power supply cord should be at least 3×0.75mm2 (3C×18AWG). Connect the live wire, neutral wire, and earth wire to the “L”, “N” and “PE” terminals respectively. NOTE: The power supply cord is not included in the package.

Power Mode 2. By AC electricity and backup batteries, only use the AC electricity to charge the batteries
If AC electricity failure happens rarely (less than 8 hours per day), then you can use a minimum 5Ah 2*12VDC battery as a backup power source in case of AC power failure. In this situation, you can connect the AC electricity following the “Power Mode 1” and the batteries to the BAT terminal of the control board directly as the below wiring diagram.

Power Mode 3. Only use the batteries as the power source, only use the solar panel to charge the batteries

If AC electricity is not available, then you can choose the batteries as the power source and use the solar panel to charge the batteries. The capacity of the batteries should be at least 12Ah and the power of the solar panel should be at least 30W in this situation. The gate opener can run for 10 cycles per day without connecting any other accessories except the pushbutton & warning light if the local average sunshine time is more than 6 hours per day.

The power of the solar panel and the capacity of the batteries should be enlarged if the local average sunshine time is less than 6 hours per day or use one of the accessories (photocell, external receiver, exit wand, and keypad). Please provide us with more details of the local sunshine condition and accessories needs which we can calculate the configuration of the solar panel and the batteries. Please connect the batteries & the solar panels & solar controller refer to the following:

Power Mode 4. With AC electricity and backup batteries, usetheACelectricity and the solar panel to charge the batteries at the same time if the AC electricity failure happens frequently and lasts for a long time (maybe 4-5 days one time), then you can charge the batteries with the AC electricity and the solar panel at the same time. The capacity of the batteries should be at least 7Ah and the power of the solar panel should be at least 20W in this situation. You can connect the AC electricity following the “Power Mode 1” and the batteries & solar panels and solarcontroller refer to the following wiring diagram.

Connecting of the Control Board

1. .Motor The YELLOW wire of the motor should be connected to the “1” terminal. The RED wire of the motor should be connected to the “2” terminal.
2. Limit Switches The YELLOW wire of the limit switches should be connected to the “3” terminal. The BLACK wire of the limit switches should be connected to the “4” terminal. The RED wire of the limit switches should be connected to the “5” terminal.
3. Warning Light (Included in some models, refers to the actual package) The WHITE wire of the warning light should be connected into the “6” terminal. The RED wire of the warning light should be connected to the “7” terminal.
4. Photocell Beam System (PBS) (Included in some models, refers to the actual package) Use a 2-core cable to connect the “- ~” terminal of the photocell’s emitter to the “19” terminal, the“+~” terminal to the “18” terminal. Also, the “- ~” and “+ ~” terminals of the photocell’s receiver should be connected to the “19” and “18” terminals in parallel. Use another 2-core cable to connect the “NC” terminal of the receiver to the “13” terminal, and the“COM” terminal to the “12” terminal.
5. Reflection Photocell Sensor (optional) The “AC10-25V/DC12-30V” terminals of the reflection photocell sensor should be connected to the “18” and“19” terminals, no matter the polarity. The “NC” terminal should be connected to the “13” terminal. The “COM” terminal should be connected to the “12” terminal.
6. Push Button (optional) The push button should be wired to the “16 and “17” terminals. No matter the polarity. The gate operator works alternately by pressing the button (open-stop-close-stop-open).
7. Exit Wand (optional) The BLACK wire of the exit wand should be connected to the “14” terminal. The BLUE wire of the exit wand should be connected to the “15” terminal. The RED wire of the exit wand should be connected to the “18” terminal. The GREEN wire of the exit wand should be connected to the “19” terminal. The sensitivity adjustment board should be wired to the GREEN wire and the YELLOWwire of the wand. No matter the polarity.
8. Battery (ONLY included in Y Series) The “24V+” of the battery should be wired to the BAT+ (11) terminal, and “24V-” should be wired to“-BAT”(10)terminal. If the battery has been used with a solar panel, please connect the batteries and the solar panel &solar controller following the chapter of “Connection of the Power Supply”.
9. External Receiver (optional) The BROWN wire of the external receiver should be connected to the “16” terminal. The BLACK wire of the external receiver should be connected to the “17” terminal. The RED wire of the external receiver should be connected to the “18” terminal.
10. Wired Keypad (24VDC) (optional) The RED wire of the wired keypad should be connected to the “18” terminal. The BLACK wire of the wired keypad should be connected to the “17” terminal. The BLUE wire of the wired keypad should be connected to the “16” terminal. The PURPLE wire of the wired keypad should be connected to the “17” terminal.
11. HomeLink Remote Control Kit (optional) The “1” terminal should be connected to the “16” terminal. The “2” terminal should be connected to the “17” terminal. The “DC+” terminal should be connected to the “18” terminal. The “DC-” terminal should be connected to the “19” terminal

Setting of the Control Board

WARNING:
Ensure the gate opener is Power Off when you make any adjustment of thegateopener. Keep away from the path of the gate during you set the gate opener systemincaseof theunexpected gate moving. Carefully adjust the DIP switches to avoid the risk of machine damageandinjury or death. Always ask the help of a professional technician /electrician if you have any questions.

DIP Switches
The DIP switches are used to set the running time of the motor in midway mode, fine adjust the soft stop period of the motor, auto close time of the gate opener, and fast change the open/close direction which is determined by the position of the gate opener installed.

DIP Switch #3–#5: Fine adjust the soft stop period of the motor DIP Switch #3: ON – 1 Second OFF – 0 DIP Switch #4: ON – 2 Seconds OFF – 0 DIP Switch #5: ON – 3 Seconds OFF – 0 NOTE: Every time you restart the gate opener after power off, you should use the access control device (such as remote, push button and etc.) to operate the gate opener to run for a complete opening cycle and a complete closing cycle to get the full opening time and the full closing time. You would achieve the soft stop in your next opening/closing cycle. Factory default soft stoptimeis3seconds. You can turn the DIP switches on/off to adjust the soft stop time to meet your actual

Potentiometers

Potentiometer A is used to adjust the close stall force of the gate operator. Turn clockwise to increase the stall force, and turn it counter-clockwise to decrease the stall force. Potentiometer B is used to adjust the open stall force of the gate operator. Turn clockwise to increase the stall force, and turn it counter-clockwise to decrease the stall force. WARNING: Photocell is highly recommended to be installed with the gate opener entrapment protection for safety when you set stall force to maximum.

Test the Reversing Sensitivity

For the sake of safety, it is very important to test the reversing sensitivity as soon as the control board is finished. The reversing sensitivity adjustment is an inverse correlation with stall force adjustment in potentiometers A and B. In other words, the stall force level is higher; the reversing sensitivity level is lower. Put an immobile object along the gate path, and then operate the gate to strike it during the close cycle. The gate must reverse as soon as an object is struck with it.

If the gate doesn’t reverse, pleaseincreasethereversing sensitivity by turning the potentiometer in a counter-clockwise direction. (Turning the stall for the potentiometer toward to MIN position to increase the reversing sensitivity) Note 1: If the sensitivity setting is too high, the gate will stop or reverse very easily by itself while there is little obstruction or resistance such as strong wind or heavy snow sometimes. Note 2: Always check the gate reversing function every time of control board is set or restarted after off.

How to Use the Remote to Operate Your Gate Opener

Each remote has four buttons, from top to bottom are separately A, B, C, and D. You may use this remote to operate as many as 4 sets of TOPENS swing gate openers or 1 set of TOPENS sliding gate openers and 2 sets of TOPENS swing gate openers.

1. Use this remote to only operate the TOPENS swing gate openers A, B, C, and D four buttons share the same function once they are programmed with the TOPENS swing gate opener. You may choose any button to program it with our swing gate opener. Every press of the button is able to activate the gate opener to work alternately (open-stop-close-stop-open).
2. Use one remote to operate the TOPENS swing gate opener & sliding gate opener at the same time All of the TOPENS sliding gate openers have midway mode. Button B is designed to realize midday function (refer to more details in our TOPENS sliding gate opener manual). So it is a must programbuttonAwithslidinggate opener, while you may program either the C button or the D button with TOPENS swing gate opener.

Wireless Keypad Programming

You can follow the below steps to program wireless keypad to the opener. Press the Learn button until the REM LED is ON, and then release the button. Then press the “OK” button on the keypad and REMLED will flash for 3 seconds and then be OFF which indicates the keypad has been programmed successfully. You can use the default password “888888” to operate the opener after programming. You can press “PIN” “888888” and then press “OK” to confirm to operate the opener.

Also, you can change the password of the keypad by following the below steps. Press “PIN” and then input the six digits old password and then press ”PIN” again, and the REM LED will be ON. Input the six-digit new password and then press the “PIN” to confirm the new setting, The REM LED will flash for 3 seconds and then off, which indicates the password has been changed successfully. You can press “PIN” “6 digits new password”and then press “OK” to confirm to operate the opener.

Troubleshooting

Maintenance

Every six months check the following items for proper operation of the unit.

• Lubricate shafts and gears.
• Keep the opener clean at all times.
• Check and tighten anchor bolts. * Check for loose or corroded wire
• Ensure the opener is well earthed, and correctly terminated.
• Always check the Stop/Reverse in case of obstruction function when performing any maintenance. If this function can’t be made operable, remove this opener from service until the cause of the malfunction is identified and corrected.

REFERENCE LINK