Hoover R1 Smart Wash Bag less Vacuum Cleaner User Manual
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
When using an electrical product, basic precautions should always be followed to avoid electric shock, fire, and/or serious injury, including the following:
- Fully assemble the product before use.
- Operate the cleaner only at the voltage specified on a data plate on the lower back of the cleaner.
- Do not leave the appliance when plugged in. Unplug from the outlet when not in use and before cleaning or servicing.
- Use indoors only. Do not immerse. Use only on surfaces moistened by the cleaning process.
- To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only Hoover® Cleaning Fluids intended for use with this appliance. See the Cleaning Fluid section of this manual.
- Do not allow it to be used as a toy. Not intended for use by children aged 12 and under. Close supervision is necessary when used by or near children. To avoid injury or damage, keep children away from the product, and do not allow children to place fingers or other objects into any openings.
- Use only as described in this manual. Use only the manufacturer’s recommended attachments and products.
- Do not use products with damaged cords or plugs. If a product is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 before continuing use.
- Do not pull or carry by cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not place the product on the cord. Do not run the appliance over the cord. Keep the cord away from heated surfaces.
- Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
- Do not handle plugs or appliances with wet hands.
- Do not put any objects into openings. Do not use any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
- Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
- Turn off all controls before unplugging.
CAUTION:
TO REDUCE THE RISK OF DAMAGE:
- •Avoid picking up hard, sharp objects with this product, as they may cause damage.
- Store appropriately indoors in a dry place. Do not expose the machine to freezing temperatures.
- Do not use sharp objects to clean out the hose as they can cause damage.
- To assist in reducing drying time, be certain the area is well-ventilated when using detergents and other cleaners with this machine.
- To help prevent matting and re-soiling, avoid contact with carpets until they are dry. Keep children and pets away from carpets until they are completely dry.
- Do not store the extractor with solution in tanks.
- With brushes on, do not allow cleaners to sit in one location for an extended period, as damage to the floor can result.
- Do not use this extractor on hard floors. Using this product on hard floors may scratch or damage your floor.
- Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazards, after use (a) do not leave the product on wood and laminate surfaces and remove it to a hard surface and (b) place the unit on absorbent material (such as a towel) to soak up drips.
GROUNDING INSTRUCTIONS
This appliance must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor (C) and grounding plug (A). The plug must be inserted into an appropriate outlet (B) that is properly installed and grounded per all local codes and ordinances
WARNING:
Improper connection of the equipment-grounding conductor can result in the risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug (A) illustrated in Fig. 1.
A temporary adapter (D) may be used to connect this plug to a 2-pole receptacle (E) if a properly grounded outlet is not available (Fig. 2). The temporary adapter should be used only until a properly grounded outlet (B) can be installed by a qualified electrician (Fig. 1). The green colored rigid ear, lug, or the like (F) extending from the adapter must be connected to a permanent ground (G) such as a properly grounded outlet box cover (Fig. 2). Whenever the adapter is used, it must be held in place by a metal screw. NOTE: In Canada, the use of a temporary adapter is not permitted by the Canadian Electrical Code.
GETTING STARTED
ASSEMBLY
Fully assemble the product before use.
- Slide the handle into the base until you hear a “click”
- Wrap the power cord around the cord hooks for convenient storage.
FILL THE CLEAN WATER TANK
- Lift to remove the Clean Water Tank
- Remove the cap and add warm water to the top of the tank. Replace cap.
- Align the Clean Water Tank with the body of the cleaner and press FIRMLY into place.
FILL THE SOLUTION TANK
- Remove the Solution Tank from the back of the cleaner.
- Remove the cap and fill with HOOVER® Cleaning Solution to the top of the tank. Replace cap.
- Place the Solution Tank back into the cleaner and press FIRMLY into place.
CAUTION:
Do not clean over-floor electrical outlets. Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazards, after use (a) do not leave the product on wood and laminate surfaces and move to a hard surface and (b) place cleaner on an absorbent material (such as a towel) to soak up drips.
OPERATIONS
BEFORE YOU BEGIN CLEANING
- Vacuum carpet and upholstery thoroughly with a Hoover vacuum before use.
- PRETREATING: For best results, pretreat stains with a HOOVER® spot treatment (See HOOVER® Cleaning Solutions Guide) to help loosen and remove even the most stubborn stains. Available at additional cost if not included with your model.
- Use your HOOVER® carpet cleaner only if upholstery fabric is marked with a “W” (for “wet” clean) or “S/W” (for “solvent/dry” or “wet” clean). Don’t clean fabric marked “S” (“solvent/dry” clean only).
- Test for colorfastness in a small, hidden area. Gently rub the surface with a dampened white cloth. Wait ten minutes and check for color removal or bleed with a white paper towel.
HOW TO CLEAN CARPETS
- Unwrap the power cord and plug the cleaner into an electrical outlet.
- Step on the gray Handle Release Pedal to recline the cleaner to the cleaning position.
- Step on the red On/Off Pedal to turn ON.
- Slowly move forward. The cleaner will automatically dispense the optimal amount of water and cleaning solution.
- Slowly pull backward. The cleaner will automatically dry your carpets by extracting the water and cleaning solution.
- When you finish cleaning but further drying is required, press the DRY ONLY BUTTON. The Dry Only mode will extract the remaining water from your carpet. Continue in this mode until little water is visibly passing through the Nozzle.
- For best results, HOOVER® recommends rinsing the carpet with clean water only. This will remove the residual carpet cleaning solution from your carpets. To rinse with clean water only, remove the Solution Tank and then repeat steps 4 through 6.
CLEANING FLUID
SEE THE HOOVER’S SOLUTION GUIDE insert or visit Hoover.com/cleaning-solutions.
MAINTENANCE
This product contains no serviceable parts. If an appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1.800.944.9200 before continuing use.
HOW TO EMPTY
- Turn the cleaner off and unplug from the electrical outlet.
- Grab the Dirty Water Tank handle and pull up to release. Remove the Tank from the carpet cleaner base at an angle.
- Place on a flat surface and unlatch the Dirty Water Tank lid to remove the top of the tank.
- Empty tank, rinse, and allow to air dry.
AUTO SHUT OFF FLOAT:
Your carpet cleaner is equipped with a shut-off float within your Dirty Water Tank. When the Dirty Water Tank becomes full, the float will rise, shutting off the airflow through the Nozzle. Once the airflow is shut off, empty the Dirty Water Tank
IMPORTANT:
Regarding the Dirty Water Tank: For full suction the Dirty Water Tank Lid must be securely in place. If misplaced, poor or no suction will result. For full suction, the Dirty Water Tank must be properly secured before cleaning.
HOW TO REMOVE & CLEAN NOZZLE
WARNING:
Risk of personal injury – Brush roll may suddenly restart – unplug before cleaning or servicing.
- To prevent possible leaking, remove and empty the Clean Water Tank, Dirty Water Tank, and Solution Tank.
- With the handle in the upright position, lift the Nozzle release then pull the Nozzle forward to remove it from a carpet cleaner. CAUTION, pull the Nozzle carefully outwards and not upwards.
- Rinse debris from the Nozzle.
- Position the Nozzle onto the foot, making sure to align the tabs at the top of the Nozzle with the notches inside the foot.
- Slide the Nozzle forward to snap into position.
IMPORTANT:
The Nozzle must be in the proper position for the cleaner to have proper suction.
HOW TO CHANGE AND CLEAN BRUSHES: HOW TO REMOVE
- To prevent possible leaking, remove the Clean Water Tank, Dirty Water Tank, and Solution Tank.
- With a handle in an upright position, follow “Nozzle: How to Remove and Clean.”
- A Grab Side A and pull up to remove. Repeat on the other brush.
- The brushes can be cleaned under running water.
HOW TO REPLACE BRUSHES
- At an angle, align side B on the brush to the drive gear.
- Press Tab A down until the brush snaps in place
CLEANING CARPETED STAIRS AND UPHOLSTERY
CAUTION:
Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place the cleaner at the bottom of stairs or on the floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.
- Read the “Before you Begin Cleaning” instructions.
- Attach the hose as instructed.
- Place the handle in an upright position. FlexForce™ PowerBrushes will not rotate while the handle is in the upright position.
- Fill the Clean Water Tank according to instructions.
- Fill the Solution Tank with HOOVER® solution according to instructions.
- Attach the tool to the end of the hose.
- Dry hands and plug cleaner into a properly grounded outlet.
- Turn cleaner ON.
- Pre-spray the area by holding the tool about one inch above the carpet and pushing it forward while pressing the trigger.
- Slightly press the tool switch into the area cleaning. Press the trigger and pull the tool slowly over the carpet. Release trigger at the end of the stroke.
- Lift the tool, and position it against the Nozzle. Pull the tool slowly over the carpet without pressing the trigger.
- Overlap strokes by ½ inch to help prevent streaking.
- It is best to alternate wet and dry strokes as described in steps.
TROUBLESHOOTING
WARNING:
To reduce the risk of personal injury, unplug before cleaning or servicing.
THIS PRODUCT CONTAINS NO SERVICEABLE PARTS. IF THE APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT 1-800-944-9200 BEFORE CONTINUING USE. ALWAYS IDENTIFY YOUR CLEANER BY THE COMPLETE MODEL NUMBER. (THE MODEL NUMBER APPEARS ON THE BACK OF THE CLEANER.)
| PROBLEM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
| Cleaner won’t run | 1. Not firmly plugged in 2. No voltage in wall plug 3. Blown fuse or tripped breaker 4. Fuse in cleaner blown 5. On/Off pedal not depressed | 1. Plug unit in firmly. 2. Check fuse or breaker in home. 3. Replace fuse or reset breaker in home. 4. Take to service center. 5. Press pedal. |
| Low suction | 1. Dirty Water Tank full/automatic shut off engaged 2. Blockage in tool on end of hose 3. Dirty Water Lid not on correctly 4. Dirty Water Tank Debris Filter clogged 5. Blockage in Nozzle 6. Dirty Water Tank not properly secured 7. Dirty Water Nozzle not on correctly 8. Blockage in hose | 1. Remove and empty Dirty Water Tank. See “How to Empty.”. 2. Remove tool and clear blockage. 3. Make sure lid is on securely. See “How to Empty.” 4. See “How to Clean.” 5. See “How to Clean.” 6. Replace Dirty Water Tank and secure Dirty Water Tank latch. 7. Remove and replace Dirty Water Nozzle. See “How to Clean & Remove Nozzle.” 8. Drop a coin through, clear with broom handle. |
| Hose Nozzle stops spraying liquid during use | 1. Clean Water Tank or Detergent Container is empty 2. Loose connection to solution port on foot of cleaner | 1. Turn off Cleaner and fill Clean Water Tank & Detergent Container. 2. Check for secure connection to solution port on body of Cleaner. |
| Accessory Tool will not spray after filling the Clean Water Tank or Solution Tank | 1. Air is trapped in the hose & pump | 1. Turn on the Cleaner. If hose does not spray, prime the pump by lowering the hose down to the floor and hold the trigger for up to one minute. 2. Aim downward & squeeze trigger. |
| Hose will not spray after priming pump | 1. Pump is defective 2. Not connected properly | 1. Call for service: 1-800-944-9200. 2. Check connection. |
| Clean water won’t dispense | 1. Clean Water Tank or Solution Tank not firmly in place 2. Clean Water Tank or Solution Tank empty | 1. Make sure tank is securely locked in position. 2. Refill container according to cleaning instructions. |
| Solution won’t dispense | 1. Cleaner is not moving in forward direction | 1. Must be moving the machine forward to properly dispense water and solution. |
| Brushes won’t rotate during floor cleaning | 1. Brushroll stall protection activated 2. Unit in an upright position | 1. Turn the unit off and back on, then inspect and clean for jams. 2. Brushes will not rotate in upright position. Step on handle release to start cleaning. |
| Water is leaking out of the Carpet Cleaner | 1. Clean Water Tank, Solution Tank, or Dirty Water Tank not FIRMLY in place. | 1. Make sure the tank is secure. |
| 2. Carpet Cleaner may drip residual moisture after use. Allow cleaner and brushes to dry before storing on the hard floor surface. |
WARRANTY
LIMITED WARRANTY FOR HOOVER® PRODUCT / 5 (FIVE) YEAR LIMITED WARRANTY (DOMESTIC USE)
If this product is not as warranted, contact TTI Floor Care North America Customer Service at 1-800-944-9200. Please have available the proof of purchase and model number for the warranted product
WHAT THIS WARRANTY COVERS:
This limited warranty is provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America (referred to hereafter as “Warrantor”) applies only to products purchased in the U.S. (including its territories and possessions), a U.S. Military Exchange, or Canada. When used and maintained in normal household use and per the Owner’s Guide, this product is warranted against original defects in material and workmanship for 5 (FIVE) years from the date of original purchase (the “Warranty Period”).
If Warrantor determines that the issue you are experiencing is covered under the terms of this warranty (a “covered warranty claim”), we will, at our sole discretion and free of charge (subject to the cost of shipping), either (i) repair your product; (ii) ship you a replacement product, subject to availability; or (iii) in the event that the applicable parts or replacement are not reasonably available, ship you a similar product of equal or greater value.
In the unlikely event that we are unable to repair your product or ship a replacement or similar product, we reserve the right, at our sole discretion, to issue you a refund or store credit (if applicable) of the actual purchase price at the time of the original purchase as reflected on the original sales receipt. Parts and replacements may be new, refurbished, lightly used, or remanufactured, in Warrantor’s sole discretion
WHO THIS LIMITED WARRANTY COVERS:
This limited warranty extends only to the original retail purchaser, with original proof of purchase from Warrantor or an authorized dealer of Warrantor products, in the U.S., U.S. Military Exchanges, and Canada.
WHAT THIS WARRANTY DOES NOT COVER:
This warranty does not cover the use of the product in a commercial operation (such as maid, janitorial, and equipment rental services, or any other income-generating activity); improper maintenance of the product; the product if it has been subject to misuse, negligence, neglect, vandalism, or the use of voltages other than that on the data plate of this product.
This warranty does not cover damage resulting from an act of God, accident, owner’s acts or omissions, service of this product by other than Warrantor or a Warrantor authorized service provider (if applicable), or other acts beyond the control of Warrantor. This warranty also does not cover use outside the country in which the product was initially purchased, or resale of the product by the original owner. Pick-up, delivery, transportation, and house calls are not covered by this warranty.
In addition, this warranty does not cover any product that has been altered or modified, or repairs made necessary by normal wear or the use of other products, parts, or accessories which are either incompatible with this product or adversely affect this product’s operation, performance, or durability. Normal wear items are not covered under this warranty. Depending on the product, normal wear items may include but are not limited to, belts, filters, brush rolls, blower fans, blower and vacuum tubes, and vacuum bags and straps
OTHER IMPORTANT TERMS:
This warranty is not transferable and may not be assigned; any assignment made in contravention of this prohibition is void. This warranty shall be governed and construed under the laws of the state of North Carolina. The Warranty Period will not be extended by any replacement of batteries, parts, or products or by virtue of any repair performed under this warranty.
