HP ENVY 6000 All-in-One Printer series Manual
Safety information FOR HP ENVY 6000
- Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.
- Read and understand all instructions in the documentation that comes with the printer.
- Observe all warnings and instructions marked on the product.
- Unplug this product from wall outlets before cleaning.
- Do not install or use this product near water, or when you are wet.
- Install the product securely on a stable surface.
- Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.
- There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
printers, and accessories
Find product and serial numbers for HP computers, printers, and accessories All HP products have a product number and a unique serial number. Refer to these numbers when working with a customer support representative, locating drivers and support information, servicing products, or determining a warranty claim.
Note: The name and number on the front of the product may not be sufficient for support. These names and numbers usually refer to product models that are similar but have different options and parts. In addition, the name and number on the front of the product may vary depending on the country. The best way to find HP product information or confirm your warranty is to find your product name and model number (or the product number or P/N on the label) and the serial number (or the serial number, S/N, or SN on the label). ).
Product Name and Model (or Product Number or P/N on label):
Identifies the product in the series (eg HP Specter Folio – 13-ak0001na). Use this information to download the correct driver and application and find support information. Serial Number (or Serial Number on label, S/N or SN): Identify your HP product. Use this number to repair your product, monitor its status, or work with an HP support representative.
Setup Guide HP ENVY 6000
Remove and discard all packaging, tape, and cardboard.
Plug in to automatically power on. Wait until the printer lighting is purple and continue to step 2.
Install the required HP Smart software from 123.hp.com or your app store on a computer or mobile device.
Follow instructions in HP Smart to connect the printer to a network and finish setup.
If connecting the printer to Wi-Fi, your computer or mobile device must be near the printer during setup.
See Reference Guide for Wi-Fi troubleshooting and tips.
Get help with setup Find setup information and videos online.
hp.com/support/printer-setup
HP ENVY 6000 Printer Features
- Input tray
- Output tray
- Scanner
- Access ink cartridges
- Power button
- Wi-Fi Reset button
Status lights
Control panel
Copy
- Place the original on the scanner glass.
- Press Copy (Black or Color ).
Note: To increase the number of copies, press multiple times.
Print/Scan
Print from or scan to many iOS, Android, Microsoft® Windows®, and macOS devices.
Visit 123.hp.com from your devices to get started.
For more information on lights and errors, visit hp.com/support
Help and tips for Wi-Fi and connectivity
If the software is unable to find your printer during setup, check the following conditions to resolve the issue.
Potential Issue Solution
Printer Wi-Fi setup mode timed out
If the status light is not purple, the printer might not be in Wi-Fi setup mode. Restart setup mode:
- On the back of the printer, press and hold the Wi-Fi Reset button for 5 seconds and then release the button. The status light will pulse purple.
- Wait for one minute. Close and reopen HP Smart, and then try connecting again.
Computer or mobile device too far from printer
Move your computer or mobile device closer to the printer. Your device might be out of range of the printer’s Wi-Fi signal.
Computer connected to a Virtual Private Network (VPN) or remote work network
Disconnect from a VPN before installing HP Smart software. You can’t install apps from the Microsoft Store when connected to a VPN.
Connect to the VPN again after finishing printer setup.
Note: Consider your location and the security of the Wi-Fi network before disconnecting from a VPN.
Wi-Fi turned off on computer (computer connected by Ethernet)
If your computer is connected by Ethernet, turn on the computer’s Wi-Fi while setting up the printer. Disconnect the Ethernet cable temporarily to complete setup over Wi-Fi.
Bluetooth and location services are turned off on your mobile device
If setting up with a mobile device, turn on Bluetooth and location services. This helps the software find your network and printer.
Note: Your location is not being determined and no location information is being sent to HP as part of the setup process.
Help and Support
For printer information, troubleshooting, and videos, visit the printer support website.
REFRENCESS LINK
- hp.com/support
- hp.com/support/printer-setup
- http://h10032.www1.hp.com/ctg/Manual/c06584210.pdf
- https://support.hp.com/us-en/product/hp-envy-6000-all-in-one-printer-series/29256672