Hugolog R6 Indoor Security Camera User Manual
PARAMETER
Details
WHAT’S IN THE BOX
- PLEASE CONSULT THIS CHECKLIST FOR ALL PARTS.
OTHERS
WHAT CAN I DO IF THE IMAGE IS NOT CLEAR?
The camera is equipped with an Ultra HD lens and sensor to produce a superior image, however, the image quality may be affected by the lighting condition Ensure the camera is NOT facing to environment with poor lighting conditions or with extremely high contrast. Ensure it is NOT facing directly to bright lighting sources such as sunlight. Ensure your phone and your router have enough bandwidth to stream HD video. A minimum of 2MBps is required to stream each camera. If the network does not meet this requirement, the live view stream will be downgraded to SD automatically.
NIGHT VISION
- The camera is equipped with infrared LED technology to capture black-and-white night vision images in detail at night. However, the night vision image quality may be affected by the following factors.
- There are high-contrast light sources such as car headlights pointing to the camera.
Check if the firmware of the camera is the newest. Go to the Home page; Tap the camera you have the issue with – Tap the edit icon in the upper right corner – Scroll up and click the Device Update. If all the above methods do not work, please move the camera next to the router, hold the reset button of the camera for about 5 seconds until you hear a prompt sound, then set it up all over again to see if the camera will be online. If all solutions fail, please contact the LaView Support Team: support@hugolog.com
MOTION DETECTION
HOW TO TURN ON AND OFF MOTION DETECTION?
- To turn on or off the motion detection setting, go to the camera menu and click on Detection Alarm Settings.
WHAT CAN I DO IF I CANNOT RECEIVE NOTIFICATIONS?
- Ensure your phone notification setting is enabled for the LaView APP
- Ensure the phone has decent network bandwidth
- Ensure the camera is online.
WHAT CAN I DO IF I RECEIVE TOO MANY NOTIFICATIONS?
- If the camera is placed at a location with heavy traffic, we recommend relocating it to a place with less traffic to receive fewer alerts.
APP SET UP
- Connect the camera to power via the included USB Charger If you are not setting up the camera for the very first time, press and hold the ‘Reset’ for 5 seconds with the pin until you hear a beep.
- Please download the Hugolog Connect App from the App Store or Scan the QR Code below. Hugolog Connect App is available for both iOS and Android OS. Search the name ‘Hugolog Connect’ in the App Store or Google Play( The other Hugolog apps, such as Hugolog do NOT support it)
- Make Sure Your Phone Is Connected To A 2.4ghz Wift Network.
- Complete the app registration process.
- Check if the WIFI password or router is changed. If so please reset the camera
- Ensure the router is powered on and online
- Ensure the camera has power
- Ensure the phone has decent network bandwidth
- Check the app is on the latest version.
WHAT CAN I DO IF THE CAMERA IS OFFLINE?
- Make sure your home Wi-Fi is working. Check other devices connected to the same Wi-Fi and see if they can use the Internet.
- Check if your Wi-Fi name or password has been changed by your family and you do not know. If yes, please reset the camera and set it up all over again.
- If the Internet works well and the camera still shows offline, please restart your router, wait for 2-3 minutes, and see if the camera will be online automatically. Sometimes when the router is overloaded, the camera will be offline.
- Check the indicator of the camera. If the camera shows solid blue when it is online, now there is no light, maybe the power cable is defective. You could change the cable, restart the camera, and check.
TROUBLESHOOTING
IF YOU CAN NOT CONNECT THE CAMERA TO THE INTERNET, CHECK THE FOLLOWING STEPS
- Ensure you are connecting to a 2.4GHz WIFI, not 5GHz
- Ensure the WiFi password or SSID is correct
- Ensure the camera is placed as close to the router as possible
- Ensure the camera is powered on and the indicator is blinking rapidly before scanning the QR code
- Ensure you are using the correct APP (Hugolog Connect)
- Ensure the camera is scanning the QR code on the phone in the correct way
- If the above doesn’t help, reset the camera and start pairing again or you can find us at: support@hugolog.com
Network setup
Option 1:
Bluetooth Network Setup (Requires Bluetooth permission to the Hugolog Connect App) The App will automatically search for nearby devices and display a quick network setup window. Click the “Add” button, confirm that the network you are connecting to is a 2.4GHz WiFi, and enter the correct password and user name, click the “Next” button, and the camera will start pairing.
Option 2:
QR Code Network Setup (camera scans the OR code displayed on your phone) If Option 1 doesn’t work, please click the “+” button to add the camera. Continue to click “Video Surveillance” > “R6-2.4GHz” Confirm that the network you are connecting to is a 2.4GHz WiFi, enter the correct password and user name, and click “Next” to generate a QR code that carries the Wi-Fi information.Use the camera to scan the QR code on the phone, Press “I Heard a Prompt” after the camera reads the QR code and beeps. Then the camera will start pairing.
Tap ‘DISCOVER DEVICES’
Wait until the Alexa APP discovers the Hugolog camera. Check the following if Alexa repeatedly fails to discover the camera.
- A. Ensure the Hugolog Connect camera, the Alexa device and yourphone are connected in the same Wi-Fi network.
- B. Ensure the Hugolog Connect camera is powered on and set up in the Hugolog Connect APP
- C. Ensure the Alexa device, such as the Echo Show, is set up and connected.
- D. Ensure the camera is added to the Hugolog Connect account that is linked to the Hugolog Connect Skill in the Alexa APP
FCC COMPLIANCE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1- this device may not cause harmful interference, 2- this device must accept any interference received, including interference that may cause undesired operation. The manufacturer is not responsible for any radio or tv interference caused by unauthorized modifications or changes to this equipment. Such modifications or changes could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, according to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used per the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that. which the receiver is connected to.
- Consult the dealer or an experienced radio/TV technician for help.
RF warning statement:
To maintain compliance with FCC’s RF exposure guidelines, this equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.
LIVE VIEW & PLAYBACK
- Tap Authorize’
- Tap ‘Done’ after the Hugolog Connect APP is linked to the Hugolog Connect Skill
Tap ‘ENABLE TO USE
Log in to your Hugolog Connect APP account and tap Link Now
- Camera Name
- Switch Video Quality
- Time Stamp
- Edit Camera Settings
- Sound Switch
- Zoom in
- Real-Time Rate
- Enter Full-Screen Mode
- Screenshot: Take a Screenshot and Save it to the gallery
- Two-Way Audio: Press and Hold to Talk. Release to Listen
- Record: Record a Video Clip and Save it to the gallery
- Fold/Unfold the function bar
- Playback: Watch the videos saved on the Micro SD Card
- Gallery. The folder where screenshots and videos are saved
- Night mode: Auto: Automatically switch to infrared mode at night or when the ambient light source is dark, and automatically turn off when the ambient light source is bright enough. On: Always turn on infrared mode Off: Always turn off the camera’s night vision mode.
- Private Mode: Private mode means the camera will turn off and all the features cannot be used. Turn on this function, both the sharer and the user cannot view the camera anymore. When you don’t need the camera to work and don’t want to plug off it, you can use the private mode.
- Motion Detection: Receive push notification when motion is detected
- Sound Detection: Receive push notification when sound is detected
- Siren: When you perceive danger, you can turn on the siren at any time to expel possible dangerous factors
- Motion Tracking: Automatically tracks when objects move
- Messages: Alarm notifications
- Direction: Pan-Tilt control
- Cloud: Watch the videos saved on the Cloud Server (Subscription Required)
MORE FUNCTIONS
BASIC FUNCTION SETTINGS
- Status Indicator: Switch camera’s status indicator
- Flip Screen: Flip the live view screen
- Watermark: Switch the brand watermark of the live view
- Wide Dynamic Range: In photography, videography, and image processing, WDR refers to the ability of a camera or display device to capture or display images or video with a wide range of brightness. It can handle bright and dark areas at the same time, making details more clearly visible.
- Talk Mode: Switch to select One-Way Communication or Two-Way Talk mode.
- a. One-Way Communication: Hold the talk button to talk
- b. Two-Way Talk: Tap the talk button on the panel to start talk
OTHER FUNCTIONS
- Offline Notification: You will be notified if the camera is offline.
- Visit FAQ Articles: Display common problems to help you troubleshoot problems quickly
- Share Device: You can share this camera with others so that they can watch the camera as well.
- Add to Home Screen: Put this camera on the phone’s home screen so that you can watch it more quickly.
ALEXA SET UP (Optional)
BEFORE YOU START
- Download and Install Amazon Alexa APP on Your Phone
- Log in the Alexa APP with Your Amazon Account
- Set up Your Alexa Device
- Ensure Your Hugolog Connect Camera is Powered on and Online in the Hugolog Connect APP
- In the Hugolog Connect APP, go to the camera you are setting up, and tap the ‘Edit’ button to enter the camera menu.
- Tap the camera model number or camera name
