Table of contents
show
LEVOIT LTM-A401S-WUS Aura™ Smart Thermostat User manual
Specifications
- Power Supply AC 24V, 60Hz
- Rated Power 3W
- Dimensions 4.68 x 3.49 x 0.98 in / 11.88 x 8.86 x 2.50 cm
- Weight 0.37 lb / 0.17 kg
- Connectivity 2.4GHz Wi-Fi (802.11 b/g/n), Zigbee 3.0 (for room sensors)
- Temperature Range
- Setting Range: 32°–99°F / 0°–37°C
- Display Range: 32°–104°F / 0°–40°C
- Note: The thermostat settings are limited to 99°F. However, the thermostat can read up to 104°F.
- Temperature Increments 1°F / 0.5°C
- Relative Humidity (RH) Display Range 0–99%
- Relative Humidity (RH) Increments 1%
- Operating Conditions
- Temperature: 32°–122°F / 0°–50°C
- Relative Humidity: 5–95% (non-condensing)
- Storage Conditions
- Temperature: -4°–140°F / -20°–60°C
- Relative Humidity: 5–95% (non-condensing)
Setup Wizard & Configuration
Note: The smart thermostat is continually being improved and may change over time. If there are any differences, follow the on-screen instructions.
- When the thermostat first powers on, the welcome screen will appear. Begin the setup wizard.
- Refer to the photo of the backplate terminals to find which terminals have wires connected to them, then select these terminals on the screen.
- The thermostat will automatically determine what type of HVAC system you have.
- If there is a wire connected to the O/B terminal, that means that you have a heat pump system,
and a prompt will appear on-screen. Select how your O/B reversing valve is engaged. - Note: Usually, the O/B engages when on cool.
- Select the type of fuel system your furnace uses. This will affect how the fan works during heating.
- Select your desired Eco Level.
- Select whether you would like to connect the thermostat to the VeSync app (see VeSync App Setup, page 59). If you don’t want to connect to VeSync right now, you can do it later.
• A higher Comfort level focuses on precise temperature control, but uses more energy.
• A higher Eco level focuses on energy efficiency, but will not control temperature as precisely.
• If you are unsure what to select, choose “Balance.” This is a balance of Comfort and Eco.
Note: Download the free VeSync app to control your smart thermostat remotely and use more functions and features (see VeSync App Functions, page 60).
Note: This will set automatically if you are connected to the VeSync app. - Set your time zone and current time.
- The setup wizard is complete. To start your thermostat, select an HVAC mode
Troubleshooting
| Problem | Possible Solution |
| The thermostat display does not turn on. | Gently tug on each wire connected to the terminals on the backplate to make sure they are properly inserted and secure. |
| Make sure the cover of your HVAC system is completely closed. Some HVAC systems do not turn on if the cover is not closed. | |
| If you only have one R wire (R wires include R, Rc, and Rh), make sure the R wire is connected to the Rc terminal (see About R Wires, page 18). | |
| If you are using the PEK, make sure the wires are connected to the correct terminals on the backplate (see step 9 of Installing Thermostat without a C Wire, page 32). | |
| Use a multimeter to check the voltage of the C wire and Rc wire to make sure it is AC 18–30V. The thermostat does not work with high voltage systems. Contact Customer Support (see page 73). | |
| The thermostat freezes or crashes. | Remove the thermostat from the backplate, then reattach it. This will restart the thermostat. |
| Problem | Possible Solution |
| Forgot lock screen password. | Unlock the thermostat through the VeSync app. |
| Remove the thermostat from the backplate, then reattach it. This will restart the thermostat. | |
| Heating and cooling functions are reversed. | If you have a heat pump system, change the O/B reversing valve setting in the thermostat’s settings (see Settings, page 56). |
| Make sure that the W wire and Y wire are connected to the correct terminals on the backplate. | |
| If you are using the PEK, make sure the wires are connected to the correct terminals on the HVAC control board and backplate (see Installing Thermostat without a C Wire, page 22). | |
| The thermostat does not show weather information. | Make sure the thermostat is connected to the VeSync app. |
| In the VeSync app, make sure you input your home location and set the region to the United States. |
| Problem | Possible Solution |
| Room sensor (sold separately) does not connect to the thermostat. | Make sure the thermostat and room sensor are added to the same VeSync account. |
| One of the room sensor’s batteries may be low. Replace with 2 AAA batteries. |
VeSync App Troubleshooting
My smart thermostat isn’t connecting to the VeSync app.
- Make sure your phone has Bluetooth® turned on and is not currently connected to another Bluetooth
- During the setup process, you must be on a secure 2.4GHz Wi-Fi® network. Confirm that the network is working correctly.
- Make sure the Wi-Fi password you entered is
- There should be no spaces at the beginning or end of the
- Test the password by connecting a different electronic device to the
- If you’re manually typing in the SSID and password, double check that both are entered
- Your phone should be as close as possible to your
- Your router may need to be at a higher location, away from
- Make sure your thermostat and router are away from appliances (such as microwave ovens, refrigerators, electronic devices, ) to avoid signal interference.
- I you’re using a VPN, make sure it’s turned off while setting up your
- Disable portal authentication for your Wi-Fi If portal authentication is enabled, the thermostat will not be able to access your Wi-Fi network, and setup will fail.
Note: Portal authentication means that you need to sign in to your WiFi network through a web page before you can use the Internet.
My thermostat is offline.
- Make sureyour router is connected to the internet and your phone’s network connection is
- Delete your offline thermostat from the VeSync Swipe left (iOS®) or press and hold (Android™), then tap Delete Reconfigure the thermostat with the VeSync app.
Note: Power outages, internet outages, or changing Wi-Fi routers may cause the thermostat to go offline.
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT –PART 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving
- Increase the separation between the equipment and
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for
FAQS
- How does the LEVOIT Aura™ Smart Thermostat work?
- Smart thermostats like the LEVOIT Aura™ allow you to control your heating and cooling system remotely using a smartphone app. They also often feature voice control and the ability to create schedules for temperature adjustments.
- Is professional installation required?
- The installation of smart thermostats can vary in complexity. Some models are designed for easy DIY installation, while others may require professional installation. Check the product manual and manufacturer’s recommendations for installation instructions.
- Is it compatible with my HVAC system?
- Compatibility with your HVAC (heating, ventilation, and air conditioning) system is crucial. Ensure that the LEVOIT Aura™ is compatible with your heating and cooling system before purchasing. Most smart thermostat manufacturers provide compatibility check tools on their websites.
- Can I control multiple thermostats in my home using one app?
- Many smart thermostat apps allow you to control multiple thermostats in different zones of your home from a single app. Check if the LEVOIT Aura™ supports this feature.
- Can I set up a heating/cooling schedule with this thermostat?
- Yes, most smart thermostats, including the LEVOIT Aura™, allow you to create heating and cooling schedules. You can set specific temperatures for different times of the day or week to save energy.
- Is it compatible with voice assistants like Alexa or Google Assistant?
- Many smart thermostats are compatible with popular voice assistants, enabling you to control the thermostat using voice commands. Check if the LEVOIT Aura™ supports your preferred voice assistant.
