Philips HR2357/05 Pasta and noodle maker User manual

Philips HR2357/05 Pasta and noodle maker User manual

Product information

Troubleshooting

his chapter summarizes the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below, visit www.philips.com/support or in the U.S. or Canada only, call 1-866-309-8817 for assistance.

The indicators do not light up.

• The power plug is nonconnected correctly.
  Check whether the power plug is plugged correctly and the outlet is working properly.
• Theon/off button is not
  Press the power on/off button.

After pressing the start/pause button the appliance sounds but it does not work.

• The chamber is assembled
  The shaping disc, or the front panel is assembled incorrectly.
  Make sure you follow the user manual to assemble all parts correctly.
• The preferred servings is not
  Make sure you have selected the servings before pressing the start/pause button.

The safety switch is triggered and the appliance suddenly stopped or suddenly restarts during the processing.

• The front panel knob is
  Make sure the front panel is securely assembled.
• Excessive ingredients in the pasta
  The maximum amount of flour used for each batch is 500g. If more than 500g is added, reduce the amount of flour before next batch.

During processing, the appliance stops. There is no alarm sound or flashes.

• The pasta maker has overheated due to long continuous working
  Disconnect from the power, and allow the pasta maker to cool down. To better protect the lifetime of the appliance, the continuous working time should be less than 45 minutes. You can restart using the appliance after 15 minutes of rest.

The appliance stops during processing, then the indicators are flashing quickly, and the alarm sounds.

• The  mixing paddle may be blocked by some foreign  The dough may be too dry.
  The wrong program is selected.
  Disconnect from the power, clean the pasta maker, and follow the user manual again to restart the pasta making.

Too much leftover dough inside the chamber.

• The flour is either exposed to moisture before use, or the dough is too
  Keep your flour dry during storage. Follow the user manual instructions to restart the pasta making.
• The chamber, the mixing paddle, the shaping disc are not cleaned properly before
  Make sure all parts are clean before use.
• The mixing paddle or the chamber is still
  Make sure all parts are completely dry before use.
• Water is not added in the right order. The flour type is not suitable. Incorrect servings was selected.
  Follow the user manual instructions to make pasta.

Small amount of water is leaking out from the appliance.

• Water is added before the program
  Follow the user manual instructions to add water right after the program starts.

The mixing paddle is running idle, and there is no pasta coming out.

• The ratio of the flour and water is incorrect.
  Disconnect the plug from the power socket and discard dough. Clean the pasta maker, re-measure ingredients correctly and follow the user manual instructions again to restart the pasta making.

Warranty and service

One Year Limited Warranty

Philips warrants that this product shall be free from defects in material, workmanship and assembly, under normal use, in accordance with the specifications and warnings, for a period of one year from the date of purchase. This warranty extends only to the original purchaser of the product, and is not transferable. To exercise your rights under this warranty, you must provide proof of purchase in the form of an original sales receipt that shows the product name and the date of purchase. For customer support or to obtain warranty service, please visit our website www.philips.com/support. THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES. Philips’ liability is limited to repair or, at its sole option, replacement of the product. Incidental, special and consequential damages are disclaimed where permitted by law.This warranty gives you specific legal rights.You may also have other rights that vary from state to state, province to province or country to country.

In U.S. only
Manufactured for:
Philips Personal Health
a division of Philips North America LLC
P.O. Box 10313 Stamford, CT 06904 United States of America
Canada only Manufactured for:
Philips Electronics Ltd. 281 Hillmount Road Markham, ON L6C 2S3