Morecam PK320 Smart PTZ Indoor Camera User Manual
Camera Introduction
Please reset the camera before connecting to APP.
Reset Button
TF card slot
Lens
LED Indicator
Status
Press and hold for 5 seconds until hearing “Boo gu’ sound to reset
Support local TF card storage (up to 128G)
Support QHD resolution
Solid in red: Device is abnormal (Network problem) |
Flashing red slowly. Ready for W-Fi connection
Flashing red quickly: Wi-Fi connecting
Solid blue : Wi-Fi connected Successfully
Download & Install App
The camera supports Android and iOS system. Please scan the QR code below or search ‘Mubview’ in App store to download the App, and follow the instruction to register account. If you encounter any problems during the installation process, please feel free to contact us via support@mubview.com
Account Registration
- Sign up in App with your email address.
- Choose your region and correct country code (Users from different regions cannot share the camera).
Preparations for Connection
- Allow ‘Mubview’ App to access mobile cellular data and wireless LAN, or it will fail to add camera.
- Allow ‘Mubview’ App to receive pop-up messages, otherwise the smart phone will not receive notification when motion is detected.
- MUBVIEW offers a free 7-day cloud storage with the basic version, or you can insert a Micro SD card into the camera to store videos.
- The camera only works with 2.4GHz Wi-Fi, not support 5GHz.
- When connecting to network, please take the camera closer to your 2.4GHz router, to ensure a stable network signal.
Connect the Camera to App
Note: If the camera fails to connect to the network, press and hold the reset button for more than 5 seconds, and connect again after hearing the beep. If it still fails, please email us support@mubview.com
Multi-User Sharing
Camera can be shared to others in two ways:
- Let her/him view but cannot control the camera.
- Let her/him view and control the camera.
Share steps:
- User A scan User B’s QR Code or input User B’s account ID.
- User B accept share.
FAQ
For more detailed FAQs, please log in to the APP, search in “Me”-“FAQ”- “Help Document”; Or contact us by e-mail
The device prompts offline?
- Check whether the equipment is in the power-on state, and observe whether the working light of the equipment is on normally.
- Check whether the Wi-Fi network is in good condition and restart the router.
- If the device is located far away from the router, which results in the inability to obtain a good Wi-Fi signal, it is recommended to move the router to a closer place or add a Wi-Fi amplifier to improve the Wi-Fi performance of the home.
- Delete the camera from your Mubview account and add it again after esetting the device. Check whether the device firmware and application program are the latest version.
Update router or Wi-Fi password?
Delete the camera from your Mubview account. After resetting the device, use the new Wi-Fi and password to add it again.
Can’t play historical video?
- Check the status of the SD card in “Settings” to ensure that the SD card has been successfully recognized.
- Reinsert the SD card.
- In the application, format the SD card.
- Try another new SD card.
Alarm push frequently?
- In the App, lower the sensitivity of the motion detection alarm.
- Check whether there are objects that interfere with and trigger the PIR sensor in the field of view of the device, such as the outdoor unit of the air conditioner, driving cars, passing pedestrians, etc. The angle of the device can be adjusted appropriately to avoid these easily disturbing objects.
- Turn on “human motion detection” and use humanoid algorithm to filter useless.
REFRENCE LINK
