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Shark WV400 WANDVAC® POWER PET User Manual

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Shark WV400 WANDVAC® POWER PET User Manual

Shark WV400 WANDVAC® POWER PET User Manual product img

IMPORTANT SAFETY INSTRUCTIONS

Power supply, charging dock, and vacuum contain electrical connections

  1. There are NO serviceable parts.
  2. DO NOT use it to vacuum any liquids.
  3. DO NOT immerse in water or other liquids.
  4. If the vacuum is damaged, discontinue use.
  5. To avoid fire, explosion, or injury, inspect the vacuum and charging dock for any damage before use. DO NOT use a damaged vacuum or charging dock.
  6. DO NOT use it outdoors or on wet surfaces. Use only on dry surfaces.
  7. If the vacuum cleaner is not working as it should or has been dropped, damaged, left outdoors, or immersed in water, return it to SharkNinja Operating LLC for examination, repair, or adjustment.
  8. DO NOT handle the charger or vacuum cleaner with wet hands.
  9. DO NOT leave the vacuum cleaner unattended while powered on.
  10. Keep the vacuum away from heated surfaces.
  11. Always turn off the vacuum before connecting the charging dock.
  12. Use only Shark® chargers and batteries. Other types of batteries may burst, causing injury and damage.
GENERAL USE
  1. DO NOT carry the charger by the cord or yank to disconnect from an outlet; instead, grasp the plug and pull to disconnect.
  2. Keep the charger cord away from heated surfaces.
  3. Use only as described in this manual.
  4. Keep your work area well-lit.
  5. To avoid unintentional starting, always turn off the vacuum cleaner and remove the battery pack before picking it up or carrying it, and before attaching or detaching the charger, dust cup, filter, or any accessories.
  6. DO NOT put any objects into openings.
  7. DO NOT use if any opening is blocked; keep free of dust, lint, hair, or anything that may reduce airflow.
  8. This vacuum is not a toy, and must not be played with. Children over 8 years old and persons with reduced physical, sensory, or mental capabilities may only use the vacuum with supervision or prior safety instruction and an understanding of the hazards involved. Children may not clean or maintain the vacuum without supervision.
  9. DO NOT use without a dust cup and filter in place.
  10. DO NOT use if the airflow is restricted; if the air paths become blocked, turn off the vacuum cleaner. Clear all obstructions and power on again.

CHARGING DOCK ASSEMBLY

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  1. Slide the Onboard Accessory Storage Attachment onto the back of the Charging Dock until it clicks into place.
  2. Route the cord through the grooves in the bottom of the charging dock and onboard accessory storage attachment, then through the slot in the back.
  3. Slide the vacuum cleaner into the first opening on the charging dock and stand it up.
  4. Slide the accessories into the openings on the onboard accessory storage attachment.

WHAT’S INCLUDED 

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  • A Charging Dock
  • B Handheld Vacuum
  • C Onboard Accessory Storage Attachment
  • D Duster Crevice Tool (WV401/WV403)
  • E Crevice Tool (WV410)
  • F Pet Tool (WV410)
  • G Motorized Hand Tool (WV403 only)
  • H Lithium-Ion Battery (pre-installed)

NOTE:
To ensure the stability of the charging dock, be sure to attach the accessory storage attached to the charging dock. NOTE: Be sure to put accessories in the designated slots so the vacuum sits properly in the charging dock. Please see the sticker on the onboard accessory storage attachment for the correct placement of accessories.

LI-ION BATTERY

Prior to first use, charge the battery completely. A full charge takes approximately 3.5 hours.

RUNTIMES PER FULLY CHARGED BATTERY
The maximum operating time in ECO mode with one fully charged battery is 35 minutes.

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BATTERY-LED INDICATOR LIGHTS (WV403) 

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RECYCLING THE LI-ION BATTERY
When the Shark® Li-ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the trash or in a municipal solid waste stream. Return spent batteries to an authorized recycling center or to the retailer for recycling. Contact your local recycling center for information on where to drop off the spent battery.

CHARGING

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Plug the charging dock into a wall outlet. Charge the vacuum by sliding it into the charging dock nozzle first.

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Make sure the contacts on the vacuum are aligned with the contacts on the charging dock. When charging is complete and you need to use the unit again, lift it off the charging dock.

REMOVING THE BATTER

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To remove the battery from the hand vacuum, press the release tabs on the battery cap and slide out the battery. To reinstall, slide the battery into the compartment in the handle until it clicks into place.

NOTE:
When docked properly, the charging lights on the hand vacuum will blink, indicating that charging has begun. When charging is complete, all three indicator lights will remain on for 5 minutes, then shut off. NOTE: The main unit comes with a partial charge. For maximum runtime, charge fully before first use (approximately 3.5 hours). Leaving the unit plugged in will not damage battery life.

TROUBLESHOOTING

The vacuum is not picking up debris. No suction or light suction. The power button blinks white six times, in 2-second intervals. (Refer to Checking for Blockages section for more information.) Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the filters before reinstalling them.

Vacuum turns off on its own. 
There are several possible reasons for the vacuum turning off on its own, including blockages, battery issues, and overheating. If the vacuum turns off on its own, perform the following steps:

  1. Turn on the power and check the battery indicator lights on the vacuum. If recharging is needed, make sure the vacuum power is off before charging.
  2. Empty the dust cup and clean the filters (See the Cleaning the Dust Cup and Filter section).
  3. Check accessories and inlet openings and remove any blockages.
  4. Allow unit and battery to cool for at least 45 minutes, until they return to room temperature.
  5. Press the On/Off button to restart the vacuum.

POWER BUTTON

WHAT IT MEANSWHAT TO DO
 

 

ECO mode button blinks 5 times in 2-second intervals, then stops.

 

 

Charger over voltage or overcurrent.

 

Make sure that you are using the Shark® charging dock. Do not use any other brands of chargers or batteries. If you are using

the correct Shark charging dock and the problem persists, contact Customer Service at 1-800-798-7398.

 

 

The Power, Boost mode, and ECO mode buttons are all blinking.

 

 

The battery is not properly inserted in the vacuum cleaner.

 

If available, try another battery. Make sure the battery is installed correctly. To install, slide the battery into the compartment until it clicks into place. If the problem persists, contact Customer Service at 1-800-798-7398.

 

 

ECO mode button blinks 10 times in 2-second intervals, then stops.

 

 

 

Overcurrent or short.

 

 

With the power off, check the nozzle opening for jams or clogs. Remove any obstructions. If the problem persists, contact Customer Service at 1-800-798-7398.

 

 

Boost mode and ECO mode buttons blink 5 times in 2-second intervals, then stop.

 

 

 

Communication.

 

 

 

Call Customer Service at 1-800-798-7398.

 

TWO-YEAR LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from material defects and workmanship for a period of two (2) years from the date of purchase when utilized for normal household use, subject to the following conditions, exclusions, and exceptions. The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes.

This limited warranty does not cover damage caused by misuse, abuse, negligent handling, or damage due to faulty packaging or mishandling in transit. This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service, or alteration to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC. Non-durable parts, including, without limitation, filters, brushes, and electrical parts which normally require replacement are specifically excluded from this warranty.

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, you may return the complete appliance and accessories with proof of purchase and date, freight prepaid. For customer service support, call 1-800-798-7398 or visit our website at www.sharkclean.com. If the appliance is found by EURO-PRO Operating LLC to be defective, in EURO-PRO Operating LLC’s sole discretion, we will repair or replace it free of charge. Proof of purchase date and check made payable to EURO-PRO Operating LLC in the amount of $12.95 to cover the cost of return shipping and handling must be included.

REFERENCE LINK

https://support.sharkclean.com/hc/en-us/articles/4407156559250-WV400-Series-Shark-WANDVAC-POWER-PET-Cordless-Hand-Vac-Owner-s-Guide

DOWNLOAD LINK

Shark WV400 WANDVAC® POWER PET User Manual

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