Culligan Smart High Efficiency Water Filters User Manual

Culligan Smart High Efficiency Water Filters User Manual

This manual:

• Familiarizes the operator with the equipment
• Explains installation and setup procedures
• Provides basic programming information
• Explains the various modes of operation
• Gives specifications and troubleshooting information

Read this Manual First

Before you operate the Culligan unit, read this manual to become familiar with the device and its capabilities. Installation or maintenance done on this system by an untrained service person can cause major damage to equipment or property damage. Not adhering to the recommended service/maintenance can cause damage to equipment or property damage.

Safety Instructions and Safety Definitions

NOTE! “Note!” is used to emphasize installation, operation or maintenance information which is important, but does not present any hazard.

CAUTION!
“Caution” is used when failure to follow directions could result in damage to equipment or property.

WARNING!
“Warning” is used to indicate a hazard which could cause injury or death if ignored.

The CAUTION and WARNING paragraphs are not meant to cover all possible conditions and situations that may occur. It must be understood that common sense, caution, and careful attention are conditions which cannot be built into the equipment. These MUST be supplied by the personnel installing, operating, or maintaining the system.

NOTE! Be sure to check and follow the applicable plumbing codes and ordinances when installing this equipment.

WARNING! Use protective clothing and proper face or eye protection equipment when handling chemicals or power tools.

Attention Culligan Customer

We encourage Culligan users to learn about Culligan products, but we believe that product knowledge is best obtained by consulting with your Culligan dealer. Untrained individuals who use this manual assume the risk of any resulting property damage or personal injury.

WARNING!

Electrical shock hazard! Prior to servicing equipment, disconnect power supply to prevent electrical shock.

WARNING!

If incorrectly installed, operated, or maintained, this product can cause severe injury. Those who install, operate, or maintain this product should be trained in its proper use, warned of its dangers, and should read the entire manual before attempting to install, operate, or maintain this product. Failure to comply with any warning or caution that results in any damage will void the warranty. This equipment complies with Part 15 of the FCC rules. Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

CAUTION!

• This system is to be supplied with cold water only.
• This product is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, unless they have been given supervision or instruction. Children should be instructed not to play with this appliance.
• If the power cord from the power supply to the unit looks or becomes damaged, the cord and power supply should be replaced by a Culligan Service Agent or similarly qualified person in order to avoid a hazard.
• To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.

NOTE! This system is not intended for use with water that is microbiologically unsafe or of unknown quality without adequate disinfection either before or after the system. Check with your public works department for applicable local plumbing and sanitation codes. Follow local codes if they differ from the standards used in this manual. To ensure proper and efficient operation of this Culligan product to your full satisfaction, carefully follow the instructions in this manual.

Products manufactured and marketed by Culligan International Company (Culligan) and its affiliates are protected by patents issued or pending in the United States and other countries. Culligan reserves the right to change the specifications referred to in this literature at any time without prior notice. Culligan, Aqua-Sensor, Tripl-Hull, and SoftMinder are trademarks of Culligan International Company or its affiliates.

Specifications

• Backwash at 120 psi (830 kPa).
• Factory settings.
• Factory settings and 120 psi line pressure.
• Measured from top of media to top surface of tank threads. (backwashed and drained).

NOTE! Under dynamic conditions, it might be necessary to mix five parts Cullneu with one part Cullneu C to effectively raise the pH.

Application & Operation

It is helpful to understand how your Culligan® HE Water Filter functions and know its capabilities and limitations� The
following section provides a brief explanation of how your Culligan filter system operates and the future anticipated
service requirements to keep your system functioning efficiently and effectively�

Cullar® Filter

HE Filters with Cullar D+ activated carbon media can reduce chlorine and associated tastes and odors. Some other tastes and odors associated with naturally occurring organics may also be removed. Cullar D+ media can temporarily reduce hydrogen sulfide levels but if hydrogen sulfide is constantly present in the water an odor reduction system specifically designed for hydrogen sulfide reduction is necessary. Whenever the cause of an objectionable taste or odor has not been identified further water testing is required. Cullar D+ media should not  be used with water that is of unknown microbiologically quality, is unsafe or contains nuisance bacteria without adequate chemical disinfection with chlorine prior to the Cullar filter system. Cullar D+ filters only require automatic reconditioning cycles to maintain system effectivenes. The Cullar D+ filter media can last for several years in many applications but will eventually need replacement by your local Culligan dealer when it loses its ability to satisfactorily reduce chlorine and its associated taste and odor.

Filtr-Cleer®

HE Filtr-Cleer Water Filters use multi-layered media capable of reducing particulate matter down to 15-microns in particle size. The stratified layers of progressively finer filter media allow filtration through the entire depth of the media bed. This method of filtration minimizes the pressure loss associated with filters that use only one grade of filter media. The Filtr-Cleer will not effectively remove colloidal matter and turbidity below the micron rating, color caused by organics or dissolved solids. Common applications follow:

• Reduction of suspended matter in the water.
• Reduction of particulate matter, such as clay, mud, and fine sediment.
• Prefiltration to remove oxidized iron prior to a water softening system.
• Reduction of light sand and sediments.
• After a retention tank when a Cul-Cleer® system with chemical feed is used for oxidation, coagulation, or flocculation. Filtr-Cleer filters only require automatic reconditioning cycles to maintain effectiveness. The Filtr-Cleer media can last for several years in most applications. If pressure loss increases over time and can’t be resolved by a reconditioning cycle the filter media may need replacement by your local Culligan dealer.

Cullneu® Filter

HE Water Filters with Cullneu Media can neutralize acidic water caused by low pH levels. HE Filters can be used on water with a pH level from 5.2 to 6.8. Low pH levels are primarily caused by carbon dioxide in the water which forms carbonic acid. Carbonic acid can corrode copper piping resulting in blue/green staining, pipe damage and pin-hole leaks. Other metals in the plumbing system can also be corroded and dissolved including brass, lead and iron. Cullneu media is a high-purity form of calcium carbonate that reacts with carbonic acid in the water to convert it to bicarbonate alkalinity. This increases the pH and alkalinity level of the water and reduces the potential for corrosion. If the pH level is between 5.0 and 6.0 then one part of Cullneu C media (magnesium oxide) should be mixed with 5 parts of Cullneu media to provide additional neutralizing capability. Cullneu media is a sacrificial mineral and will dissolve into the water over time. During the neutralization process some hardness is also added to the water. Cullneu filters perform automatic reconditioning cycles to maintain effectiveness. Since Cullneu media is consumed in the neutralization process the media level in the filter tank will need to be periodically replenished by your Culligan dealer to ensure the proper level of pH elevation.

Menu Navigation

NOTE! Hold down or to quickly scroll through the setting without repeatedly pressing the button. The control must be returned to the HOME screen if settings are changed.

There are several conditions that will cause the control to initiate a reconditioning cycle. The screen displays REGEN TONITE when the control has signaled for a reconditioning cycle. Regenerating is displayed while the control is reconditioning. The following are conditions that will call for reconditioning:

Reconditioning

• When the Soft-Minder® meter has recorded the passage of a predetermined number of gallons.
• At the preset time, when the number of days without a reconditioning cycle is equal to the regeneration interval (timeclock backup) setting.
• At the preset time, when REGEN TONITE is selected. The screen displays REGEN TONITE.
• Immediately, when the REGEN NOW is selected. The screen displays REGENERATING.
• Immediately, if power to the unit has been off for more than three (3) hours and time of day has been restored.
• At the preset time based on DAY-OF-WEEK Reconditioning setting.

Follow either procedure to initiate a manual reconditioning cycle.

Delayed Reconditioning

Immediate Regeneration

Standard Manual Reconditioning

Culligan ConnectTM

The Culligan Connect™ interface is an intuitive mobile app and is available on both iOS and Android. Users will see their daily and weekly usage patterns graphically represented and instantly updated each time they open the app. In addition, alerts and the ability to put the unit in bypass mode or a reconditioning cycle from any location provides an all new level of control and convenience.

Care & Cleaning

• Following these simple precautions will help assure continued trouble-free service and keep your Culligan Water Filter looking like new for years.
• Do not place heavy objects on top of the timer cover.
• Use only mild soap and warm water when cleaning the exterior of the system. Never use harsh, abrasive cleaning compounds or those which contain acid, such as vinegar, bleach and similar products.
• Important: Protect your water filter and the entire drainline from freezing temperatures.

WARNING!

If your unit should freeze, do not attempt to disassemble it. Call your Culligan Dealer.

• Important: Culligan water filters are sold for use on potable water only. If at any time the water becomes contaminated, such as during a “boil water” advisory, the operation of the water filter should be discontinued until it is verified that the water is again potable. To do this, turn the blue knob in a clockwise position, then call your Culligan dealer to have your system sanitized before it is placed back into service.
• Should service, adjustment or trouble-shooting information be needed which is not covered in the Use and Care Guide, call your Culligan Dealer.

For parts and service availability please call your local independently operated Culligan dealer. For your nearest Culligan dealer, call (800) 285-5442.

When & How to Bypass Your System

Normally, all water except outside lines passes through the water filter. There are times when the water filter should be bypassed, using the Cul-Flo-Valv® Bypass, a 3-valve bypass or remotely by the Culligan Connect App on your phone or tablet. You should bypass:

• If lines to outside faucets do not bypass the water filter, and you do not want to waste softened water on lawn sprinkling or other outside uses.
• If you are going away on vacation and do not want the unit to recharge.

Bypass Valve

In the back of Culligan water filter is a Cul-Flo-Valv® Bypass valve. To bypass the unit, turn the blue knob clockwise. To return to softened water service, turn the blue knob counter-clockwise.

Bypassed

To BYPASS, turn the blue knob clockwise (see directional arrow on end of knob) until the knob stops as shown in Figure 1 DO NOT OVERTIGHTEN!

Filter Water

To return to SERVICE, turn the blue knob counter-clockwise (see directional arrow on end of knob) until the knob stops as shown in Figure 2 DO NOT OVERTIGHTEN!

Things to Check Before You Call For Service

If you unexpectedly experience a change in the quality of your water, make these simple checks before calling your Culligan deal er. One of the following conditions may be the reason for the change.

Important

If any of the following conditions is found, the water filter should be man u al ly reconditioned according to instructions on “Reconditioning” on page 10 after you have corrected the problem.

• Power Supply
  Check your power supply cord. Is it plugged fully into the electric outlet? Be certain that the outlet is not controlled by a wall switch which has been turned off. Plug in the transformer then reset conditioner to the correct time of day.
• Tripped Circuit Breaker
  Check the house circuit breaker panel. Reset a tripped circuit breaker.
• Power Failure
  Any interruption in your power supply or time change—such as daylight savings—will disrupt your filter’s regeneration schedule by causing the timer to run off-schedule. Reset the timer to the correct time of day.
• Bypass Valves
  Check to see if they are in the proper position. Cul-Flo-Valv® Bypass, if used, should be in the “Service” position (handle screwed out). If hand valves are used, see that inlet and outlet valve are opened and that the bypass valve is closed.
• No Water
  If you aren’t getting any water flow at all, make sure your water supply is work ing. Open a tap ahead of the conditioner
  (outside tap) to see if you have any water pressure. If you have water pressure, check the bypass valve. If it is in the Service position, put the system into bypass and call your Culligan dealer for service.
• Increased Usage
  Guests, family additions, new water-using appliances, etc., will result in more water usage and may require additional programming by your local Culligan dealer. Please contact your local Culligan dealer.

Outdoor Electrical and Power Supply

• The Installer should set the Media tank on a solid, level surface near plumbing, drain, and electrical connections. The Media tank and plumbing should be secured so the system can’t be knocked over.
• The customer should provide a GFCI electrical outlet suitable for outdoor use that is NOT controlled by a switch that can be turned off accidentally.
• For outdoor installation, only use an outdoor rated power supply.
• Power supply MUST be mounted on the wall at least 1 foot above ground level. See Figure 3.
• Properly ground to conform with all governing codes and ordinances.
• Observe all state and local electrical codes.
• P/N 01040206 plug-in power supply is rated for indoor installations only, do not use for outdoor installation.
• P/N 01040208 plug-in 20-foot power supply is included and rated for outdoor installations.
• P/N 01040209 optional 20-foot extension power supply cable is rated for outdoor installations (not included).
• For Outdoor use with a UL Listed Class 2 Direct Plug-in Power Unit only.

Performance Data Sheets

Culligan HE 9″ Cullar, 10″ Cullar, 9″ Cullar Outdoor, 10″ Cullar Outdoor Water Filter

Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and more than seventy years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers.

NOTE! Read this Performance Data Sheet and compare the capabilities of this unit with your actual water treatment needs. It is recommended that before purchasing a water treatment unit, you have your water supply tested to determine your actual water treatment needs.

Manufacturer: Culligan International Company
9399 W. Higgins Rd., Suite 1100
Rosemont, IL 60018 USA
(847) 430-2800
www.culligan.com

Product: Culligan High Efficiency 9″ Cullar, 10″ Cullar, 9″ Cullar Outdoor, and 10″ Cullar Outdoor Water Filter

Testing Conditions & Results:

Capacity: 120,000 gallons for 9″ filters Pressure: 60 psi
180,000 gallons for 10″ filters Temperature: 63 – 73° F (17 – 23° C)
Service Flow Rate: 4�0 gpm @ 2�0 psi for 9″ filters pH: 7�6
5�9 gpm @ 5�0 psi for 10″ filters

Operating Conditions:

Operating Temp. Range: 33 – 120°F (1 – 50°C) Water Press. Range: 20 – 120 psi (140 – 830 kPa)
Electrical Characteristics: 28 VDC, 21.6 Watts Water Press. Range (Canada): 20 – 90 psi (140 – 620 kPa)

Substance Reduction

While testing was performed under standard laboratory conditions, actual performance may vary. This system has been tested according
to NSF/ANSI 42 for reduction of the substances listed below.

The Culligan High Efficiency 9” and 10” Cullar filters have been tested and certified by WQA against NSF/ANSI Standard 372, CSA B483.1, and NSF/ANSI Standard 42 for the effective reduction of chlorine taste and odor up to 120,000 gallons for the 9” filter and 180,000 gallons for the 10” filter, as verified and substantiated by test data. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42. Performance

Indicator: If water flow decreases or a noticeable taste change occurs, a reconditioning cycle should be initiated. If conditions do not improve, contact your local Culligan dealer. They can determine if your filter requires servicing. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide (P/N 01040766) for more specific product information. To avoid contamination from improper handling and installation, your system should only be installed and serviced by your Culligan dealer. Performance will vary based on local water conditions. The substances reduced by this system are not necessarily in your water.

Culligan High Efficiency 9″ Cullneu, 10″ Cullneu, 9″ Cullneu Outdoor, and 10″ Cullneu Outdoor Water Filter

Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and more than seventy years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers.

NOTE! Read this Performance Data Sheet and compare the capabilities of this unit with your actual water treatment needs. It is recommended that before purchasing a water treatment unit, you have your water supply tested to determine your actual water treatment needs.

Manufacturer: Culligan International Company
9399 W. Higgins Rd., Suite 1100
Rosemont, IL 60018 USA
(847) 430-2800
www.culligan.com

Product: Culligan High Efficiency 9″ Cullneu, 10″ Cullneu, 9″ Cullneu Outdoor, and 10″ Cullneu Outdoor Water Filter
Testing Conditions & Results:
Pressure: 60 psi Temperature: 63 – 73° F (17 – 23° C)
Service Flow Rate: 4.0 gpm @ 2.0 psi for 9″ filters pH: 7.6
5.9 gpm @ 3.0 psi for 10″ filters

Operating Conditions:

Operating Temp. Range: 33 – 120°F (1 – 50°C) Water Press. Range: 20 – 120 psi (140 – 830 kPa) Electrical Characteristics: 28 VDC, 21.6 Watts Water Press. Range (Canada): 20 – 90 psi (140 – 620 kPa) The Culligan High Efficiency 9” and 10” Cullneu filters have been tested and certified by WQA against NSF/ANSI Standard 372, CSA B483.1, and NSF/ANSI/CAN Standard 61 for Material Safety requirement only. Not certified for contaminant reductions by WQA.

Performance Indicator: If water flow decreases or a noticeable taste change occurs . reconditioning cycle should be initiated. If conditions do not improve, contact your local Culligan dealer. They can determine if your filter requires servicing. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide (P/N 01040766 for more specific product information. To avoid contamination from improper handling and installation, your system should only be installed and serviced by your Culligan dealer. Performance will vary based on local water conditions. The substances reduced by this system are not necessarily in your water.

Culligan High Efficiency 9″ Filtr-Cleer, 10″ Filtr-Cleer, 9″ Filtr-Cleer Outdoor, and 10” Filtr-Cleer Outdoor Water Filter

Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and more than seventy years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers.

NOTE! Read this Performance Data Sheet and compare the capabilities of this unit with your actual water treatment needs. It is recommended that before purchasing a water treatment unit, you have your water supply tested to determine your actual water treatment needs.

Manufacturer: Culligan International Company 9399 W. Higgins Rd., Suite 1100 Rosemont, IL 60018 USA (847) 430-2800 www.culligan.com

Product: Culligan High Efficiency 9″ Filtr-Cleer, 10″ Filtr-Cleer, 9″ Filtr-Cleer Outdoor, and 10″ Filtr-Cleer Outdoor Water Filter Testing Conditions & Results:
Pressure: 60 psi Temperature: 63 – 73° F (17 – 23° C)
Service Flow Rate: 7.6 gpm @ 15.0 psi for 9″ filters pH: 4.9 -5.5
8.1 gpm @ 15.0 psi for 10″ filters

Operating Conditions:

Operating Temp. Range: 33 – 120°F (1 – 50°C) Water Press. Range: 20 – 120 psi (140 – 830 kPa) Electrical Characteristics: 28 VDC, 21.6 Watts Water Press. Range (Canada): 20 – 90 psi (140 – 620 kPa)

Substance Reduction

This system has been tested according to NSF/ANSI 42 for reduction of the substances listed below. While testing was performed under standard laboratory conditions, actual performance may vary.

The Culligan High Efficiency 9” and 10” Filtr-Cleer filters have been tested and certified by WQA against NSF/ANSI Standard 372, CSA B483.1, and NSF/ANSI Standard 42 for Class V (≥30 μm to <50 μm) particulate reduction, as verified and substantiated by test data. The concentration of the indicated substances in water entering the system was reduced to  a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42.

Performance Indicator: If water flow decreases or a noticeable taste change occurs a reconditioning cycle should be initiated. If conditions do not improve, contact your local Culligan dealer, They can determine if your filter requires servicing. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide (P/N 01040766 for more specific product information. To avoid contamination from improper handling and installation, your system should only be installed and serviced by your Culligan dealer. Performance will vary based on local water conditions. The substances reduced by this system are not necessarily in your water.

Important Information about your Culligan Water Filter System

Please fill in the information below for future reference. If you have any questions regarding your Culligan water system, please contact the dealer that installed your system for assistance. Addition information may also be found by visiting: www.culligan.com

REFRENCE LINK

https://www.culligan.com/product/smart-he-whole-house-water-filter