SONY DUALSHOCK®4 Wireless Controller featured

SONY DUALSHOCK®4 Wireless Controller Manual

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SONY DUALSHOCK®4 Wireless Controller Manual

SONY DUALSHOCK®4 Wireless Controller

Before use

  • Carefully read this manual and any manuals for compatible hardware. Retain instructions for future reference.
  • Always update your system to the latest version of the system software.


  • Avoid prolonged use of this product. Take a 15-minute break during each hour of play.
  • Stop using this product immediately if you begin to feel tired or if you experience discomfort or pain in your hands or arms during use. If the condition persists, consult a doctor.
  • If you experience any of the following health problems, discontinue use of the system immediately.
    If symptoms persist, consult a doctor.
    • Dizziness, nausea, fatigue or symptoms similar to motion sickness.
    • Discomfort or pain in a part of the body, such as eyes, ears, hands or arms.
  • The product is intended for use with the hands only. Do not bring it into close contact with your head, face, or the bones of any other part of the body.
  • The vibration function of this product can aggravate injuries. Do not use the vibration function if you have any ailment or injury to the bones, joints, or muscles of your hands or arms. You can turn on or turn off the vibration function from & (Settings) on the function screen.
  • Permanent hearing loss may occur if the headset or headphones are used at high volume. Set the volume to a safe level. Over time, increasingly loud audio may start to sound normal but can actually be damaging your hearing. If you experience ringing or any discomfort in your ears or muffled speech, stop listening and have your hearing checked. The louder the volume, the sooner your hearing could be affected. To protect your hearing:
    • Limit the amount of time you use the headset or headphones at high volume.
    • Avoid raising the volume to block out noisy surroundings.
    • Lower the volume if you can’t hear people speaking near you.
  • Avoid looking into the light bar of the controller when it is flashing. Stop using the controller immediately if you experience any discomfort or pain in any body parts.
  • Keep the product out of the reach of small children. Young children might damage the product causing it to malfunction, swallow small parts, wrap the cables around themselves or accidentally iniure themselves or others.

Use and handling

  • When using the controller, be aware of the following points.
    • Before use, make sure that there is plenty of space around you.
    • Firmly grip your controller to prevent it from slipping out of your grasp and causing damage or injury.
    • When using your controller with a USB cable, ensure that the cable cannot hit a person or any object, and do not pull the cable out of the PlayStation 4 system whilst playing.
  • Do not allow liquid or small particles to get into the product.
  • Do not touch the product with wet hands.
  • Do not throw or drop the product or subject it to strong physical shock.
  • Do not put heavy objects on the product.
  • Do not touch the inside of the USB connector or insert foreign objects.
  • Never disassemble or modify the product.

Exterior protection

Follow the instructions below to help prevent the product exterior from deteriorating or becoming discoloured.

  • Do not place any rubber or vinyl materials on the product exterior for an extended period of time.
  • Use a soft, dry cloth to clean the product. Do not use solvents or other chemicals. Do not wipe with a chemically-treated cleaning cloth.

Storage conditions

  • Do not expose the product to high temperatures, high humidity or direct sunlight.
  • Do not expose the product to dust, smoke or steam.

Pair your controller

You’ll need to pair your controller when you use it for the first time and when you use it with another PS4™ system. Turn on the PS4™ system and connect the controller with the USB cable to complete device pairing.

SONY DUALSHOCK®4 Wireless Controller FIG 1


  • When you press the & (PS) button, the controller turns on and the light bar glows in your assigned colour. The colour that is assigned depends on the order in which each user presses the PS button.
    The first controller to connect is blue, with subsequent controllers glowing red, green, and pink.
  • For details on using the controller, refer to the user’s guide of the PS4™ system (

Charging your controller

With the PS4™ system turned on or in rest mode, connect your controller using the USB cable.

You can also charge your controller by connecting the USB cable to a computer or another USB device.
Use a USB cable that complies with the USB standard. You might not be able to charge the controller on some devices.


Caution – using the built-in battery:

  • This product contains a lithium-ion rechargeable battery.
  • Before using this product, read all instructions for handling and charging the battery and follow them carefully.
  • Take extra care when handling the battery. Misuse can cause fire and burns.
  • Never attempt to open, crush, heat or set fire to the battery.
  • Do not leave the battery charging for a prolonged period of time when the product is not in use.
  • Always dispose of used batteries in accordance with local laws or requirements.
  • Do not handle the damaged or leaking battery.
  • If the internal battery fluid leaks, stop using the product immediately and contact technical support for assistance. If the fluid gets on to your clothes, skin or into your eyes, immediately rinse the affected area with clean water and consult your doctor. The battery fluid can cause blindness.
Battery life and duration
  • The battery has a limited lifespan. Battery charge duration gradually decreases with repeated usage and age. Battery life also varies depending on the storage method, usage state, environment and other factors.
  • Charge in an environment where the temperature range is between 10 °C – 30 °C. Charging may not be as effective when performed in other environments.
  • Battery duration may vary depending on the usage condition and environmental factors.

When not in use

When the controller is not used for an extended period of time, it is recommended that you fully charge it at least once a year in order to maintain its functionality.


  • Input power rating DC 5 V, 800 mA
  • Battery type Built-in rechargeable Lithium-lon battery
  • Voltage DC 3.65 V
  • Battery capacity 1,000 mAh
  • Operating temperature 5°C-35°C
  • Mass Approx. 210 g
  • Country of Production China

Design and specifications are subject to change without notice.

Supplied items

DUALSHOCK®4 Wireless Controller (1), Instruction manual (this document) (1), A USB cable is not included. To connect or charge the controller, use the USB cable supplied with the PS4™ system.


This product is covered for 12 months from date of purchase by the manufacturer’s guarantee. Please refer to the guarantee supplied in the PS4™ package for full details. This product has been manufactured by or on behalf of Sony Interactive Entertainment Inc., 1-7-1 Konan Minato-ku Tokyo, 108-0075 Japan.


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