BOSE SoundLink Flex Bluetooth Speaker Manual
IMPORTANT SAFETY INSTRUCTIONS
- Read these instructions.
- Keep these instructions.
- Heed all warnings.
- Follow all instructions.
- Do not place near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- Refer all servicing to qualified personnel. Servicing is required when the apparatus does not operate normally or has been physically damaged.
- If the speaker is exposed to salt or chlorinated water, gently rinse with fresh water following the exposure to remove residue.
- Make sure the connector port is fully dried out before charging.
- Do not charge the speaker when wet.
WARNINGS/CAUTIONS
- Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as lighted candles, on or near the product.
- Do NOT make unauthorized alterations to this product.
- Do NOT use a power inverter with this product.
- Use this product only with an agency- approved power supply that meets local regulatory requirements (e.g., UL, CSA, VDE, CCC).
- The battery provided with this product may present a risk of fire or chemical burn if mishandled.
- Do not expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like).
REGULATORY AND LEGAL INFORMATION
Management Regulation for Low-power Radio-frequency Devices
Article XII
According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio frequency devices.
Article XIV
The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications operated in compliance with the Telecommunications Act. The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.
DON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or other qualified professional for recycling and disposal.
CONTENTS
Confirm that the following parts are included:
NOTE: If any part of the product is damaged, do not use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.com/Support/Flex.
SPEAKER CONTROLS
POWER ON/OFF
- Press the Power button
- The battery light glows solid white.
AUTO-OFF TIMER
The auto-off timer conserves the battery when the speaker is operating on battery power. The speaker switches off when audio has stopped and buttons have not been pressed for 20 minutes.
NOTE: To adjust the time it takes for your speaker to automatically power off, use the Bose Connect app.
Disable the auto-off timer
Press and hold H and the Multi-function button V simultaneously. You hear “Auto-off disabled.” Repeat to re-enable the auto-off timer.
TIP: You can also disable the auto-off timer using the Bose Connect app.
SPEAKER FUNCTIONS
Media playback and volume functions
FUNCTION | WHAT TO DO |
Play/Pause | Press the Multi-function button V. |
Skip forward | Press V twice quickly. |
Skip backward | Press V three times quickly. |
Volume up | Press H. |
Volume down | Press z. |
BATTERY
Hear the battery level
- Each time you power on the speaker, a voice prompt announces the battery level. When the speaker is in use, a voice prompt announces if the battery needs to be charged.
- Voice prompts must be enabled to hear the battery level (see page 22).
- To hear the battery charge level while using your speaker, press and hold the Power button I until you hear a voice prompt.
NOTE: To visually check the battery, press and hold I while viewing the battery light
BATTERY PROTECTION MODE
When your speaker battery is depleted (0%), or your speaker is unplugged and unused for more than three days (with a remaining charge of less than 10%), it enters battery protection mode. To reactivate your speaker, connect it to a wall charger. When not in use, store your speaker in a cool place.
CAUTION: Do NOT store your speaker for extended periods when fully charged or with a remaining charge of less than 10 percent.
BLUETOOTH CONNECTIONS
CONNECT USING THE BLUETOOTH MENU ON YOUR MOBILE DEVICE
- With your speaker powered on, press and hold the Bluetooth button l until you hear “Ready to connect” and the Bluetooth light blinks blue.
- On your device, enable the Bluetooth feature.
- Select your speaker from the device list.
Once connected, you hear “Connected to <mobile device name>,” and the Bluetooth light glows solid white.
NOTE: Look for the name you entered for your speaker in the Bose Connect app.
CARE AND MAINTENANCE
CLEAN THE SPEAKER
- Your speaker may require periodic cleaning.
- Clean the surface of the speaker with a soft, damp cloth (water only).
- Do not use any solvents, chemicals or cleaning solutions containing alcohol, ammonia or abrasives.
- If the speaker is exposed to salt or chlorinated water, gently rinse with fresh water following the exposure to remove residue. Make sure the connector port is fully dried out before charging.
REPLACEMENT PARTS AND ACCESSORIES
Replacement parts and accessories can be ordered through Bose customer service. Visit: worldwide.Bose.com/Support/Flex.
LIMITED WARRANTY
Your speaker is covered by a limited warranty. Visit our website at global.Bose.com/warranty for details of the limited warranty. To register your product, visit global.Bose.com/register for instructions. Failure to register will not affect your limited warranty rights.
TROUBLESHOOTING
SYMPTOM | SOLUTION |
Poor sound quality | Use a different music source. Connect a different device. Disconnect the second device. Disable any audio enhancement features on the device or music app. If the speaker was exposed to water, dry it out and try again. |
Speaker does not charge | Make sure the connector on the cable is correctly aligned with the connector on the speaker. Try another charging source. Secure both ends of the USB-C cable. If your speaker has been exposed to high or low temperatures, let it return to room temperature and then try charging again. Reset your speaker (see page 37). |
Microphone is not picking up sound | Try another phone call. Try another compatible device. If the speaker was exposed to water, dry it out and try again. Try moving closer to the speaker while talking. While on a call, make sure the speaker is selected as the audio source in your active call window. |
Mobile device not responding to button presses | For multi-press functions using the Multi-function button V, vary the speed of presses. Full controls may not be available for some device models. Try another compatible device. |
RESET YOUR SPEAKER
Factory reset clears connected devices and language settings from your speaker and returns it to the original factory settings.
- Power on your speaker.
- Press and hold the Power button I for 10 seconds. The speaker powers off.
- Press I. The Bluetooth light glows blue, and you hear “Ready to connect. To start setup, download the Bose Connect app” (see page 11).