Bose Sports Open Earbuds User Manual
Please read and keep all safety, security, and use instructions.
Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance This product conforms to all applicable Electromagnetic Compatibility Regulations 2016 and all other applicable UK regulations.
Important Safety Instructions
Clean only with a dry cloth. Only use attachments/accessories specified by the manufacturer. Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
WARNINGS/CAUTIONS
- To avoid accidental ingestion, keep the earbuds away from children and pets. The earbuds contain a lithium-ion battery and may be hazardous if swallowed. If ingested, seek immediate medical attention. When not in use, store the earbuds in the charging case with the charging lid closed, and keep them out of the reach of children and pets.
- Do NOT allow small children to use the earbuds.
- Do NOT use the earbuds at a high volume for any extended period.
- To avoid hearing damage, use your earbuds at a comfortable, moderate volume level.
- Turn the volume down on your device before placing the earbuds in/on your ears, then turn the volume up gradually until you reach a comfortable listening level.
- Use caution and follow applicable laws regarding mobile phone and headphone use if using earbuds for phone calls while driving. Some jurisdictions impose specific limitations, such as single earpiece configuration, on the use of such products while driving. DON’T use the earbuds for any other purpose while driving.
- Do NOT use the earbuds with noise canceling mode at any time the inability to hear surrounding sounds may present a danger to yourself or others, e.g. while riding a bicycle or walking in or near traffic, a construction site or railroad, etc., and follow applicable laws regarding headphone use.
- Turn the earbuds off, or use the earbuds with noise canceling off and adjust your volume, to ensure you can hear surrounding sounds, including alarms and warning signals.
- Be aware of how sounds that you rely on as reminders or warnings may vary in character when using the earbuds, even with Aware mode.
- Your product may occasionally produce a short chirp sound in connection with the functioning of your noise cancellation. However, in the event of any unusual loud noise, turn the earbuds off and contact Bose customer service.
- Do NOT submerge or expose the earbuds for extended periods to water, or wear them while participating in water sports, e.g., swimming, waterskiing, surfing, etc.
- Remove earbuds immediately if you experience a warming sensation or loss of audio.
Low-power Radio-frequency Devices Technical Regulations
Without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristics as well as performance to approved low-power radio-frequency devices. The low-power radio-frequency devices shall not influence aircraft security and interfere with legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications mean radio communications are operated in compliance with the Telecommunications Management Act. The low-power radio-frequency devices must be susceptible to interference from legal communications or ISM radio wave-radiated devices. DON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or another qualified professional for removal.
China Restriction of Hazardous Substances Table
Taiwan Restriction of Hazardous Substances Table
MIT License
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
Zlib License
© 2011 Petteri Aimonen <jpa at nanopb.mail.kapsi.fi> This software is provided ‘as-is’, without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software. Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions:
- The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use this software in a product, an acknowledgment in the product documentation would be appreciated but is not required.
- Altered source versions must be plainly marked as such, and must not be misrepresented as being the original software.
- This notice may not be removed or altered from any source distribution.
Package: Mbed TLS 2.16.1 © ARM Limited. All rights reserved. The Mbed TLS package is subject to the license terms reprinted below:
Apache License
Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION Definitions. “License” shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. “Licensor” shall mean the copyright owner or entity authorized by the copyright owner that is granting the License “Legal Entity” shall mean the union of the acting entity and all other entities that control, are controlled by, or are under common control with that entity. For the purposes of this definition, “control” means (i) the power, direct or indirect, to cause the direction or management of such entity, whether by contract or otherwise, or (ii) ownership of fifty percent (50%) or more of the outstanding shares, or (iii) beneficial ownership of such entity.
“You” (or “Your”) shall mean an individual or Legal Entity exercising permissions granted by this License. “Source” form shall mean the preferred form for making modifications, including but not limited to software source code, documentation source, and configuration files. “Object” form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. “Work” shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).
CONTENTS
Confirm that the following parts are included:
NOTE: If any part of the product is damaged, don’t use it. Contact your authorized Bose dealer or Bose customer service.
The Bose Music app lets you set up and control the earbuds from any mobile device, such as a smartphone or tablet. Using the app, you can check your earbud fit, learn about earbud controls, customize earbud settings, choose your voice prompt language, and get new features. NOTE: If you have already created a Bose account in the app for another Bose product, see “Add the earbuds to an existing account.”
DOWNLOAD THE BOSE MUSIC APP
- On your mobile device, download the Bose Music app. NOTE: If you’re located in Mainland China, download the Bose8 app.
- Follow the app instructions.
ADD THE EARBUDS TO AN EXISTING ACCOUNT
To add your Bose QuietComfort Earbuds, open the Bose Music app and add your earbuds. The earbuds are rated IPX4 water resistant. They are designed to be sweat and weather resistant but aren’t meant to be submerged underwater.
CAUTIONS:
- Do NOT swim or shower with the earbuds.
- Do NOT submerge the earbuds.
NOTE:
IPX4 is not a permanent condition, and resistance might decrease as a result of normal wear.
PUT ON THE EARBUDS
Slide the ear hook behind your ear and rotate it back until it feels stable and comfortable. The earbud should rest gently over the top of your ear. If you feel any discomfort, slightly rotate the earbud forward.
NOTE: Make sure you wear the correct earbud on the correct ear. Look for the
L (left) and R (right) markings on the inside surface of each earbud.
Wearing the earbuds with glasses
To get the best fit with glasses, remove your glasses before putting on the earbuds. When the earbuds are stable and comfortable, put your glasses back on.
CHECK YOUR FIT
Move your head up and down and side to side. Make sure the earbuds are loose enough to feel comfortable and just tight enough to stay on. If the fit is too tight, slightly rotate the earbuds forward.
POWER ON
Press the button on the right earbud. The status lights blink white twice and then glow according to the Bluetooth connection status. A voice prompt announces the battery level and Bluetooth connection status.
NOTE:
When powering on for the first time, press the button on the left earbud and then the right earbud.
POWER OFF
Press and hold the button on the right earbud for 1 second. Release the button when you hear the power-down tone or see the status lights blink white twice.
Auto-off
Auto-off conserves battery when the earbuds aren’t being used. After 20 minutes of no audio playing, the earbuds automatically power off.
NOTE:
To disable Auto-off or adjust the Auto-off timer, use the Bose Music app. You can access this option from the Settings menu.
MEDIA PLAYBACK
VOLUME FUNCTIONS
To increase or decrease the volume, use the volume controls on your mobile device or the Bose Music app. You can also use the volume tap control.
Volume tap control The tap control surface is located in the center of each earbud. To increase the volume, slowly tap the right earbud. To decrease the volume, slowly tap the left earbud.
NOTE: To enable this feature, use the Bose Music app. You can access this option from the Settings menu.
ACCESS VOICE CONTROL
The earbud microphones act as an extension of the microphone in your mobile device. Using the button on the left earbud, you can access the voice control capabilities on your device to make/take calls or ask Siri or Google Assistant to play music, tell you the weather, give you the score of a game, and more. Press and hold the button on the left earbud to access voice control on your device.
You hear a tone that indicates voice control is active.
CHARGE THE EARBUDS
- Place the earbuds on the charging base until they magnetically snap into place.
NOTES:- Make sure you place the correct earbud on the correct side of the charging base. Look for the L (left) and R (right) markings on the inside surface of each earbud. The earbuds will only charge if placed on the correct sides.
- When correctly placed, the ear hooks point in the opposite direction of the
USB cable.
- Connect the USB cable to a wall charger (not provided).
CAUTION:
Use this product only with an agency-approved power supply that meets local regulatory requirements (e.g., UL, CSA, VDE, CCC). While charging, the earbud status lights blink white. When the battery is fully charged, the status lights glow solid white.
NOTE:
For the best battery performance, keep the earbuds on the charging base when not in use. Make sure the charging base is connected to power.
CHECK THE EARBUD BATTERY LEVEL
Hear battery notifications
Each time you power on the earbuds, a voice prompt announces the battery level. While using the earbuds, a voice prompt announces if the battery needs to be charged.
View the battery level
- Check the home screen in the Bose Music app.
- When the earbud status lights blink red, the earbuds need to be charged.
CONNECT USING THE BLUETOOTH MENU ON YOUR MOBILE DEVICE
You can store up to seven devices in the earbud device list. You can connect and play audio from only one device at a time.
NOTE:
For the best experience, use the Bose Music app to set up and connect your mobile device
- With the earbuds powered on, press and hold the button on the right earbud for 5 seconds through the tone. Release the button when you hear “Ready to connect” or see the status lights slowly blink blue.
- On your device, enable the Bluetooth feature.
NOTE: The Bluetooth feature is usually found in the Settings menu - Select your earbuds from the device list.
NOTE: Look for the name you entered for your earbuds in the Bose Music app. If you didn’t name your earbuds, the default name appears.
TRY THESE SOLUTIONS FIRST
If you experience problems with the earbuds
- Power on the earbuds
- Charge the batteries
- Check the state of the status lights
- Make sure your mobile device supports Bluetooth connections.
- Download the Bose Music app and run available software updates.
- Increase the volume on your mobile device, and/or your audio/streaming app.
- Connect another mobile device
OTHER SOLUTIONS
If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact Bose customer service. Visit: worldwide.Bose.com/Contact
RESET THE EARBUDS
- Place the earbuds on the charging base until they magnetically snap into place.
- Press and hold the button on the right earbud for 10 seconds or until the status
light blinks twice. - Press and hold the button on the left earbud for 10 seconds or until the status light blinks twice. Once complete, the status lights indicate the earbuds are charging or are fully charged
- After 10 seconds, remove the earbuds from the charging base.
BLUETOOTH STATUS
Shows the Bluetooth connection status of mobile devices.
BATTERY STATUS
Shows the earbud battery status.
Reference Link
https://www.bose.com/en_us/products/headphones/earbuds/sport-open-earbuds.html