Shark UR1000SR IQ Robot Self Empty Quick Start Guide
OPTIMIZING YOUR HOME FOR CLEANING
Clear cords and remove small objects like toys, clothing, or drapes from floors. Open interior doors where you want your robot to clean.
Use the Bot Boundary strip included in the box to keep your robot out of the areas you would like it to avoid:
- Near power cords or phone chargers
- In front of thresholds higher than 7/8ths of an inch
SETUP
- Remove protective film from robot and base.
- Attach side brushes located in the red packaging.
- The power button on the side of the robot must be in the (I) ON position.
Find a permanent location for the base. Place it with its back against a wall, in an area with a good Wi-Fi signal. Remove any objects that are closer than 3 ft. from either side of the base, or closer than 5 ft. from the front. For best results, set up base on hard floor, or on the Shark Mat.
- Plug cord into electrical outlet.
- Make sure the power switch on the back of the base is in the ON position. The Indicator Light will illuminate green when base has power
Place robot on base to charge for 6 hours. Power button must be in the (I) ON position and the robot must be aligned correctly, with its BACK SIDE against the base. When charging begins, the robot will BEEP and the DOCK light will turn BLUE.
NOTE: Every time the robot returns to the dock, it will make a loud noise as it empties debris. This is normal and no cause for concern
WHAT TO EXPECT
As your robot learns your home, you may need to make some small adjustments to optimize performance.
While your robot is cleaning, DO NOT pick it up and move it, or move the charging base—this will impact the robot’s ability to map your home.
For best results, run your robot in well-lit conditions. If you run your robot at night, keep the lights on in the areas to be cleaned.
Search “Shark Clean” in the app store. Some of the exclusive features in the app:
- Build an interactive map of your home.
- Select specific rooms to clean from the interactive map.
- Control your robot from anywhere.
It will take you robot multiple runs to generate your interactive map, so run it frequently to get the best map.
Your robot can easily climb over most thresholds but if one is higher than 7/8ths of an inch, block it off with a Bot Boundary® strip.
CAN’T CONNECT TO WI-FI?
Restart your phone
Reboot your robot
- Make sure the power switch on the back of the BASE is in the ON position.
- Press the power button on the side of the ROBOT to the OFF position for 10 seconds. Press it again to turn power back ON.
Reboot your router
- Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for your router to reboot completely.
Questions? Two Easy Steps If You’re Stuck: Having trouble connecting to your robot? Call 1-855-460-5423 for robot support. For how-to videos, FAQs, troubleshooting, and tips & tricks visit: sharkclean.com/support Smart Home Setup To set up voice control using Google Home or Amazon Alexa, visit sharkclean.com/app for instructions.
CONNECTING THE SHARKCLEAN™ APP AND ROBOT
Search Shark Clean in the app store and download to get started.
STEP 1 Create An Account
- Open the Shark Clean app and set up your account.
STEP 2 Activate Robot Wi-Fi
- Hold down Dock and Clean buttons simultaneously until your Shark prompts you with audio, and Wi-Fi light ( ) on robot blinks.
STEP 3 Select Robot (Apple iOS Only)
- Exit the app and open Wi-Fi settings.
- Select your robot (Ex. Shark_ RVXXX) from the menu.
- Exit settings and return to the Shark Clean app.
STEP 4 Connect To Home Wi-Fi
- If you have multiple Wi-Fi networks, select the 2.4 GHz network.
STEP 5 Success!
- When pairing is complete, the Success screen will appear.
WI-FI TROUBLESHOOTING
- To use the app, your phone must be connected to a 2.4GHz network. The app will not work on a 5GHz network.
- DO NOT use a VPN or a proxy server.
- Make sure Wi-Fi isolation is turned off on the router.
- If you still can’t connect, restart your phone, reboot your robot, and reboot your router.
