Xfinity Voice Battery Casing User Manual

Xfinity Voice Battery Casing User Manual

What You’ll Need

• Xfinity Voice Battery Casing
• 3rd Generation Xfinity Wireless Gateway or above
• Six Comcast-Approved 6V Spring Terminal Lantern Batteries (See the approved batteries at:
  https://www.batteryjunction.com/gateway-battery.html)

How to Install the Batteries

Before proceeding:

• Ensure the Xfinity Voice Battery Casing is disconnected from both the Gateway and the Gateway’s External Power Supply.
• All batteries must be new and the same type of battery from the same manufacturer. Do NOT mix batteries. Do NOT use old and/or used batteries.

1. Loosen the screws on both corners of the Voice Battery Casing.
2. Lift both “tabs” of the Voice Battery Casing lid at the same time.
3. Open the Voice Battery Casing lid.
4. Remove the plastic caps from the spring terminals, if applicable.
5. Align the battery with the corresponding polarity (+/-) as marked on the Voice Battery Casing. To the right, note the proper rotation of the battery by following the insertion illustrations. Ensure the (+) terminal is below the (-) terminal when inserting into the battery slot.
6. Press down on the terminals side first and then the other side to secure into place. Ensure the springs are making proper contact with both (+/-) terminals.
7. Insert all six batteries as indicated above. Close the Voice Battery Casing lid.
8. Finger tighten the screws on both corners of the Voice Battery Casing. The Voice Battery Casing is ready to be connected to your Gateway.
9. Follow the Getting Started Guide for activation instructions of the Xfinity Voice Battery Casing.

How to Replace the Batteries

Before proceeding:

• To avoid disruption in service and maximize battery life, only replace the batteries when there is no power outage. The Gateway must be running on AC power (not in battery backup mode) during battery replacement.
• Disconnect the Gateway and the Gateway’s External Power Supply from the Voice Battery Casing.
• All batteries must be new and the same type of battery from the same manufacturer. Do NOT mix batteries. Do NOT use old and/or used batteries. Warning: Risk of explosion if incorrect battery type is installed.

1. Loosen the screws on both corners of the Voice Battery Casing.
2. Lift both “tabs” of the Voice Battery Casing lid at the same time.
3. Open the Voice Battery Casing lid.
4. Remove all six batteries and dispose of them properly.
5. Remove the plastic caps (if any) from the spring terminals on the new batteries.
6. Align the battery with the corresponding polarity (+/-) as marked on the Voice Battery Casing. To the right, note the proper rotation of the battery by following the insertion illustrations. Ensure the (+) terminal is below the (-) terminal when inserting into the battery slot.
7. Press down on the terminals side first and then the other side to secure into place.
8. Insert six new batteries as indicated above and close the Voice Battery Casing lid.
9. Finger tighten the screws on both corners of the Voice Battery Casing.
10. Reconnect the Gateway and the Gateway’s External Power Supply to the Voice Battery Casing.

REFERENCE LINK

https://www.xfinity.com/support/articles/getting-a-new-battery

https://www.xfinity.com/