Poly Voyager 8200 UC Bluetooth stereo headset User Manual

Poly Voyager 8200 UC Bluetooth stereo headset User Manual

Headset Overview

• LEDs/Online indicator
• Volume up
• Call button/Press to interact with Microsoft Teams (app required)
• Siri®, Google Assistant™ Smartphone feature: Default voice assistant
• Play/pause**
• Next track**
• Previous track**
• Volume down
• Charge port
• Power
• Bluetooth® pairing
• Mute/unmute

NOTE **Functionality varies by application. May not function with web-based apps.

Be safe
Please read the safety guide for important safety, charging, battery, and regulatory information before using your new headset.

USB Bluetooth adapter

Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to computer audio. NOTE Adapter design may vary.

Standard LEDs

• USB LEDs                       What they mean
• Flashing red and blue      Pairing
• Solid blue                           Headset connected
• Flashing blue                     On a call
• Solid red                             Mute active
• Flashing purple                 Streaming media from compute

LEDs when Microsoft Teams* is detected

• USB LEDs                        What they mean
• Flashing red and blue        Pairing
• Solid purple                         Microsoft Teams connected
• Flashing blue                      On a call
• Solid red                              Mute active
• Pulsing purple                   Microsoft Teams notification

NOTE *Requires Microsoft Teams desktop application.

Connect to PC

Your Bluetooth USB adapter comes pre-paired to your headset.

1. Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
   
2. The USB adapter LED flashes and then turns solid to indicate the headset is connected to the USB adapter. If you are wearing your headset you hear “PC connected” to indicate the connection has been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid.
3. Load Poly Lens Desktop App by visiting poly.com/lens. This allows you to customize your headset behavior through advanced settings and options.

Configure USB adapter
Your high-fidelity Bluetooth USB adapter comes ready to take calls. If you want to listen to music, you will need to configure your Bluetooth USB adapter.

Windows

1. To configure your Bluetooth USB adapter to play music, go to the Start menu > Control Panel > Sound > Playback tab. Select Poly BT700 or Plantronics BT600, set it as the Default Device, and click OK.
2. To pause music when you place or receive calls, go to the Start menu > Control Panel > Sound > Communications tab and select the desired parameter.

Mac
To configure the Bluetooth USB adapter, go to the Apple menu > System Preferences > Sound. On both the Input and Output tabs, select Poly BT700 or Plantronics BT600.

Pair to mobile device

1. To put your headset in pair mode, slide and hold the Powerswitch away from the off position until you hear “pairing” and the headset LEDs flash red and blue.
   
2. Activate Bluetooth on your phone and set it to search for new devices.
   • Phone Settings > Bluetooth > On*
   • Android Settings > Bluetooth On > Scan for devices*
     NOTE *Menus may vary by device
3. Select “Poly V43XX Series.” Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing. NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the Bluetooth adapter.

Pair the USB adapter again
Typically, your USB adapter is pre-paired to your headset. In the event that your adapter is disconnected or bought separately, you will need to pair the adapter to your headset.

Pair the BT700 USB adapter again
Your USB adapter requires Poly Lens Desktop App to pair to a Poly audio device. Download: poly.com/lens.

1. Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.
2. Put your headset in pair mode.
3. Launch Poly Lens Desktop App and navigate to Poly BT700.
4. Put your Bluetooth USB adapter into pair mode by selecting “Pair new device” on the adapter’s main page or overflow menu. Your adapter flashes red and blue. Pairing is successful when you hear “pairing successful” and “PC connected” and the Bluetooth USB adapter LED is solid. NOTE To pair again using Plantronics Hub Desktop App, navigate to the app’s Poly BT700 general settings and select “Pair.”

Pair the BT600 USB adapter again

1. Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.
2. Put your Poly audio device in pair mode.
3. Put your Bluetooth USB adapter into pair mode by pressing and holding the recessed pair button with a pen or paperclip until the Bluetooth USB adapter flashes red and blue.

NOTE
Adapter design varies by USB connection. Pairing is successful when you hear “pairing successful” and “PC connected” and the Bluetooth USB adapter LED is solid.

NFC pairing

1. Ensure NFC is on and your phone’s display is unlocked.
2. Tap and hold the headphones to the phone’s NFC tag location until the NFC pairing completes. If necessary, accept the connection. TIP Keep an eye on your Smartphone’s screen for prompts to start and accept the pairing process.

NOTE The headphone’s NFC tag is located on the outside of the left ear cup. Phone NFC tag locations vary.

Fit

IMPORTANT Headset microphones are on the front of your earcups. For best call audio, ensure that left and right earcups are on the correct ear.

Load software

Customize your device behavior through advanced settings and options with Poly Lens App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. NOTE Device settings and updates are also available in Plantronics Hub App.

Update your Poly device

Keep your firmware and software up-to-date to improve performance and add new features to your Poly device. Update your device using your computer with Poly Lens Desktop App. Download at poly.com/lens. While updating:

• Do not use your Poly device until the update is complete.
• Disconnect your Poly device from paired devices such as phones, tablets, and computers.
• Do not start a second update from a second device.
• Do not stream media.
• Do not answer or place a call.

The Basics

Power on/off
Slide the switchto power on or off.

Volume
Rotate the volume wheelforward (+) or backward (–) to control the volume.

Adjust headset microphone volume (softphone)
Place a test softphone call and adjust the softphone volume and PC sound volume accordingly.

Make/Take/End Calls

Answer or end a call
Tap the Callbutton.

Answer a second call
First, tap the Call buttonto end the current call, then tap the Call buttonagain to answer the new call.

Mute
While on an active call, tap the red Mutebutton.

Hold a call
To hold an active call, press the headset Mutebutton for 2 seconds. Press the Mute button to resume a held call.

Call back last call (smartphone)
To dial the last number you dialed, double-tap the Call button.To dial the last number you dialed, double-tap the Callbutton.

Answer calls from a second device
It’s easy to answer calls from two devices (including a softphone). When on a call, you hear a ringtone notification of the incoming call from the second paired device. To answer a second call from the other device, first, tap the Callbutton to end the current call and tap the Call button again to answer the new call. If you choose to not answer the second call, it will go to voicemail.

Interact with Microsoft Softphone

• For Microsoft Teams, tap the headset’s Call button to interact (application required).
• For Skype for Business, press and hold the headset’s Call button for 2 seconds to interact (application required).
• Set your target phone by going to Poly Lens Desktop App > Softphones > Software Settings > Target Softphone.

Play/pause music
Tap the Play/pause button. NOTE Because your headset is equipped with sensors if you are playing music and you take off your headset, your music pauses. If you put on your headset, your music resumes (functionality varies by application and doesn’t function with web-based apps).

Charge
It takes up to 3 hours to fully charge your headphones. The LEDs turn off once charging is complete. Your headphones have up to 24 hours of listening time.

More Features

Use sensors 
Smart sensors respond when you put on or take off your headphones. Customize in Plantronics Hub. Below describes the default settings.

With active sensors

• Mobile/softphone call
• Music/media

putting on the headphones will:

• answer the incoming call
• resume music/media (if playing previous to taking off)*

taking off the headphones will

• mute the active call
• pause music/media (if playing)*

NOTE *Functionality varies by application. May not function with web-based apps.

Reset Sensors
You may need to reset the sensors if they are not working as expected. To reset the headset sensors, connect it directly to your computer’s USB port, and place it, with the ear cups up, on a flat, non-metallic surface for more than 10 seconds.

ANC
Active Noise Cancelling (ANC) reduces external noise and enhances your music and sound quality. Slide the ANC switch to choose:

• Mid: recommended for office
• High: recommended for airplane

OpenMic
When not on a call, tap the red button to hear your surroundings (your music/audio will pause).

Troubleshooting

During a call, my voice sounds muffled or far away from other callers.
You may be wearing your headset backward. Headset microphones are on the front of your earcups. For best call audio, ensure that left and right earcups are on the correct ear.

When I use my headset with a softphone, the headset call control and mute buttons don’t work.
Check the following:

• If required to enable headset control (answer/end and mute) functionality, ensure you have Poly Lens Desktop App or Plantronics Hub for Windows/Mac installed. See Load software.
• Mac only: if you are running Skype for Business softphone, quit Plantronics Hub for optimum headset call control.

How do I interact with Microsoft Teams or Skype for Business?

• For Microsoft Teams, tap the Call button to interact.
• For Skype for Business, press and hold the Call button for 2 seconds to interact.
• Set your target phone by going to Poly Lens Desktop App > Softphones > Software Settings > Target Softphone

Does my Microsoft Teams-enabled headset work with other softphones?
Yes, while your headset is optimized for Microsoft Teams, it can be configured to use with other supported softphones. Set your target phone by going to Poly Lens Desktop App > Softphones > Software Settings > Target Softphone When you configure another softphone, the Call button:

• doesn’t interact with Teams
• doesn’t go to Teams notifications
• will not launch Cortana

During a call, I get interference and drops in sound.
Your headset is configured for optimal performance during conference calls. Stereo telephony is on by default. To increase Bluetooth density, change the setting by going to Poly Lens Desktop App>Settings > Wireless > Extended Range Mode

I hear an echo when not on a call.
Check and see if OpenMic is on by pressing the red mute button when you are not on a call. Our exclusive OpenMic feature lets you control the level of ambient noise you hear.

Support

NEED MORE HELP?
poly.com/support

Manufacturer:

• Plantronics, Inc.
• 345 Encinal Street
• Santa Cruz, CA 95060
• United States

Plantronics B.V. 

• Scorpius 171
• 2132 LR Hoofddorp
• Netherlands

Plantronics Ltd

• Building 4, Foundation Park
• Cannon Lane, Part 1st Floor
• Maidenhead, SL6 3UD
• United Kingdom

© 2023 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All trademarks are the property of their respective owners. Manufactured by Plantronics, Inc. Model ID: Headset: V4310/V4310-M/V4320/V4320-M, Adapter: BT700/BT700C, Charge Stand: CB4300. System: Poly Voyager 4300 UC Series has a V4310/V4310-M/ V4320/V4320-M headset, a BT700/BT700C adapter, and may include a CB4300 charge stand.

REFERENCE LINK

https://www.poly.com/us/en/products/headsets/voyager/voyager-8200-uc

DOWNLOAD LINK

Poly Voyager 8200 UC Bluetooth stereo headset User Manual