Aqara Hub M2 Home Automation System User Manual


Aqara Hub M2 Home Automation System User Manual


Product Introduction

The Aqara Hub M2 is a smart home control center. It can be connected to a WiFi or Ethernet network and supports interaction and connection with Aqara Zigbee accessories. It also has an IR remote control function, which can add and manage the control of different IR devices. The Aqara Hub M2 allows you to control your Aqara accessories more conveniently.

  • This product is for indoor use only.


Quick Setup

Download the app
Search for “Aqara Home” on the app store (Apple Store, Google Play, Huawei App Gallery, etc) or scan the QR code. Download and install the Aqara Home app.


Set up the hub

  1. Choose the installation location of the hub: the hub should be 2-6 meters away from the router in the house, and metal obstacles between the hub and the router or around the hub.
  2. Power the hub on: please use the 5V-1A or 5V-2A adapter (purchase it separately) and the USB power cable to power the hub on.
    If you need to use wired network communication between the hub and the router, please use a network cable with an RJ45 network port to connect the LAN ports of the hub and your router, and wait for the orange and green lights on the side of the network port to light up.
  3. Wait for the yellow/red hub indicator light to change from always on to flashing.
  4. Make sure that the mobile phone is connected to the 2.4GHz Wi-Fi network.
    • If you use a dual-band router, please make sure your phone is connected with 2.4GHz Wi-Fi or disable 5GHz Wi-Fi.
    • Keep your phone close to the hub and make sure both of them are connected to the same Wi-Fi network.
  5. Please open the Aqara Home app, click “+” in the upper right corner, select “Hub M2” and follow the instructions to complete adding the hub.
    • For iOS users, if you want to realize Apple HomeKit control, please scan or manually enter the HomeKit Setup Code (keep the code in a safe place in case you need to add it again) at the bottom of the hub or the manual according to the app instructions during the hub adding process, and bind the hub to HomeKit. After it is bound successfully, you can view the added hub in the Apple Home app.
  6. If you fail to add the hub, please press the button on the hub for more than 10 seconds until the yellow/red light flashes quickly, and then add it again. If you need any help, please contact

If the device cannot be added, please follow these steps:

  • Please make sure the device is connected to the 2.4GHz Wi-Fi network.
  • Wi-Fi name or password may contain special characters. Please replace them with ordinary characters and try again.
  • The device does not support the WAP/WAP2 Wi-Fi network.
  • Please check whether the router turns on the Wi-Fi connection watcher function, which causes network connection failures.
  • Please check whether the router turns on the AP isolation function, which causes the phone to not be able to search for the hub within the LAN.
  • It is recommended not to connect it to a bridge network.

Device Operations

  1. Add an accessory: after the hub is successfully added, please refer to the accessory installation guide to add an accessory.
  2. Control IR home appliances: please configure the brands and models of the IR home appliances you need to control in the app according to the app guidelines, and then perform the corresponding app control and automation control.

Indicator Light Description

Light ColorLight StatusDescription


Steady onAfter the hub powers on, the system is starting up.


The hub enters the initialization status, waiting for network connection; Flashing appears after the first use or within fifteen minutes after the reset




Wi-Fi is connecting; app is connecting to the hub; the network is down; the hub is reconnecting to the network after it is powered off and on
Steady onWorking normally



FlashingWi-Fi is connecting; the hub is connecting to the network.

Steady on

The hub enters the network connection failure status; only after you power the hub on/off or reset the hub, it can enter the status to wait for the network connection
PurpleFlashingThe hub is allowed to add accessories

Due to updates to the device firmware, the actual operation may be slightly different from the above description. Please follow the instructions in the current version of the Aqara Home app or operate the device according to the actual device status


  • Model: HM2-G01
  • Dimensions:φ100.5×30.75mm(φ3.95×1.21 in.)
  • Input Power: 5VElectric-Sign1A or 5VElectric-Sign2A
  • Wireless Protocol: Wi-Fi IEEE 802.11 b/g/n 2.4GHz, Zigbee3.0 IEEE 802.15.4, BLE 5.0
  • Operating Temperature: -5°C~+50°C(23°F~122°F)
  • Operating Humidity: 0%-95%RH, no condensation
  • Support System: Android 6.0 or iOS 12.0 and above
  • Wi-Fi Operation Frequency: 2412-2472 MHz
  • Wi-Fi Maximum Output Power < 20 dBm
  • Bluetooth Operation Frequency: 2402-2480 MHz
  • Bluetooth Maximum Output Power < 13 dBm
  • Zigbee Operation Frequency: 2405-2480 MHz
  • Zigbee Maximum Output Power < 13 dBm


Communication between iPhone, iPad, Apple Watch, HomePod, or Mac and the HomeKit-enabled Aqara Hub M2 is secured by HomeKit technology. A customer who owns an Apple TV (4th generation or later) with tvOS 10 or later, an iPad with iOS 10 or later, or a HomePod can control HomeKit-enabled accessories away from home and automatically through triggers such as time of day, location, sensor detection, or the action of an accessory.

Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.

Federal Communications Commission (FCC) compliance statement:

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used following the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

RF Exposure statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.


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