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Danby DDW1899WP-1 8-Place Dishwasher User Manual


Danby DDW1899WP-1 8-Place Dishwasher User Manual




  • When loading your dishwasher, follow basic safety precautions, including the following:
  • Read all instructions before using the dishwasher.
  • Use the dishwasher only for its intended function (normal, household use only).
  • Use only detergents or wetting agents recommended for use in a dishwasher; do not use them for handwashing, and keep them out of the reach of children.

When loading items to be washed:

  • Locate sharp items (e.g. forks or knives) so that they are not likely to damage the door seal.
  • Load sharp knives with the handles up to reduce the risk of cut-type injuries.
  • Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
  • Do not touch the heating element during or immediately after use.
  • Do not operate the dishwasher unless all enclosure panels are properly in place.
  • Do not tamper with the controls.
  • Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.
  • To reduce the risk of injury, do not allow children to operate (or play in or on) the dishwasher.
  • Do not allow children to play around the dishwasher when opening or closing the dishwasher door.
  • Remove the door to the washing compartment when removing an old dishwasher from service or discarding it.
  • Do not spray water on the appliance (it may cause electric shock or failure of electrical parts).

Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for such a period, before using the dishwasher turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.



  • Do not abuse, sit, or stand on the door or dish rack of the dishwasher.
  • Do not touch the heating element during or immediately after use.
  • Do not wash plastic items unless they are marked dishwasher safe. For unmarked plastic items, check the manufacturer’s recommendations.
  • Use only detergent and rinse additives designed for an automatic dishwasher. Never use laundry detergent, or
    hand-washing detergent in your dishwasher. Keep these products out of the reach of children.
  • Keep children away from the detergent and rinse aid, and from the open door of the dishwasher, as there could still be some detergent left inside.
  • The door should not be left in the open position as this could present a tripping hazard.
  • During installation, the power supply must not be excessively or dangerously bent or flattened.
  • To reduce the risk of injury, do not allow children to play in or on a dishwasher.
  • Do not operate your dishwasher unless all enclosure panels are properly in place. Open the door very carefully if the dishwasher is operating, there is a risk of water spraying out.
  • Do not place any heavy objects on the door when it is open. The appliance could tip forward.



  1. Pre-Rinse Light: Illuminates during Pre-Rinse Cycle.
  2. Wash Light: Illuminates during Wash Cycle.
  3. Rinse Light: Illuminates during the Rinse Cycle.
  4. Drying Light: Illuminates during the Drying period.
  5. Door Handle: Pull to open the door.
  6. START/PAUSE Button: Press this button to start or pause the dishwasher; the light will illuminate when starting.
  7. Wash Program Selector: Turn the knob clockwise to select wash cycles.
  8. ON/OFF Button: To turn on/off the power supply.
    Note: This model has a “Program Memory” function; cutting off the power supply during washing will not reset the current wash program. To cancel a program see “Cancelling or Modifying a Wash Cycle Setting” pg. 6.
  9. Power Light: Illuminates when the ON/OFF button is pressed.
  10. Salt Aid Warning Light: Illuminates when the softener dispenser needs refilling.
  11. Rinse Aid Warning Light: Illuminates when the rinse aid dispenser needs refilling.

Pressing the “START/PAUSE” button again after starting the dishwasher, will pause the unit.

Cycle NameTypeDescriptionDetergent (pre/main)
INTENSIVE (STRONG)Normal WashDanby-DDW1899WP-8-Dishwasher-User-Manual-fig-2For heavily soiled loads,such as pots, pans, casserole dishes and dishes with dried food.4/20 gr.
NORMALNormal washDanby-DDW1899WP-8-Dishwasher-User-Manual-fig-3For normally soiled loads such as pots, plates, glasses and lightly soiled pans. Standard Daily Cycle.4/20 gr.
ECONOMYLight Wash Danby-DDW1899WP-8-Dishwasher-User-Manual-fig-4
For lightly soiled loads, such as plates, glasses, bowls and lightly soiled pans.20 gr.
RINSERinse Danby-DDW1899WP-8-Dishwasher-User-Manual-fig-46For dishes that need to be rinsed and dried only.


Glassware Danby-DDW1899WP-8-Dishwasher-User-Manual-fig-7For lightly soiled loads, such as glasses, crystal and fine china.15 gr.
SOAKSoak Danby-DDW1899WP-8-Dishwasher-User-Manual-fig-8Use to rinse the dishes that you plan to wash later that day.15 gr.


The hardness of the water varies from place to place. If hard water is used in the dishwasher, deposits will form on the dishes and utensils. The appliance is equipped with a special softener that uses salt specifically designed to eliminate lime and minerals from the water.


Always use salt intended for use with dishwashers (water-softening salt is recommended). The salt container is located beneath the lower rack and should be filled as follows:


  1. Remove the lower basket unscrew and remove the cap from the salt container.
  2. If you are filling the container for the first time, fill 2/3 of its volume with water.
  3. Place the end of the salt filter(supplied) into the hole and introduce 1-2 cups (300-600g)of salt. It is normal for a small amount of water to come out of the salt container.
  4. Carefully screw on the cap.


  1.  The salt container must be refilled when the salt warning light comes on. Though the salt the container is filled, the indicator light may not black out before the salt fully dissolves.
  2. If there are spills of salt, a soak program could be run to clean the spills.


The dishwasher is designed to allow for adjusting the amount of salt consumed based on the hardness of the water used. This is intended to optimize and customize the level of salt consumption.

  1. Unscrew the cap from the salt container.
  2. There is a ring on the container with an arrow on it (see Figure to the side). If necessary, rotate the ring in the counterclockwise direction from the “-” setting toward the “+” sign, based on the hardness of the water being used. It is recommended that adjustments should be made following the following chart:


Selector Position


Salt consumption (gram/cycle)


Auto nomy (cycles/2kgs)


Clarke Degrees







The dispenser must be refilled before the start of each wash cycle according to the measurements provided in the “Wash Cycles” table on the previous page. Your dishwasher uses less detergent and rinse aid than conventional dishwashers. Generally, only one tablespoon of detergent is needed for a normal wash load. More heavily soiled items need more detergent. Always add the detergent just before starting the dishwasher, otherwise, it could become damp and not dissolve properly.


  1. Main Wash Detergent
  2. Dispenser Lid Lever
  3. Prewash Detergent Compartment
  4. Rinse Aid Level Indicator
  5. Rinse Aid Compartment
  6. Detergent Compartment Lid

Amount of Detergent to Use:
If your water is not too hard, you may also prevent the formation of deposits by adding detergent. The amount of detergent needed can vary due to differences in water hardness. To determine the water hardness in your area, contact your local water utility or area water softening company. The harder your water, the more detergent you may need. Use only detergent specifically made for use in dishwashers. Keep your detergent fresh and dry. Don’t put powder detergent into the dispenser until you are ready to wash dishes.

Removing Hard Water Spots From Dishes- Try the following: 

  • Run dishes through a normal wash program.
  • Remove all metal dishware, such as cutlery, pans, etc. from the dishwasher.
  • Do not add detergent.
  • Pour 2 cups of vinegar into a bowl, set it face up on the lower rack of the dishwasher, and run dishes through the normal wash program.


  • To open the dispenser, turn the cap to the “open” (left arrow) position and lift out.
  • Pour the rinse aid into the dispenser, being careful not to overfill.
  • Replace the cap by inserting it aligned with the “open” arrow and turning it to the “closed” (right arrow) position. The rinse aid is released during the final rinse to prevent water from forming droplets on your dishes that can leave spots and streaks. It also improves drying by allowing water to “sheet” off the dishes.
  • Your dishwasher is designed to use liquid rinse aids. The rinse aid dispenser is located inside the door next to the detergent dispenser. To fill the dispenser, open the cap and pour the rinse aid into the dispenser until the level indicator turns completely black. The dispenser holds about 3.5 oz of liquid rinse aid.
  • Be careful not to overfill the dispenser, because this could cause over sud sing. Wipe away any spills with a damp cloth. Don’t forget to replace the cap before you close the dishwasher door. If you have soft water, you may not need rinse aid as it may cause a white film to develop on your dishes.

When to Refill the Rinse Aid Dispenser:

If there is no rinse aid warning light on the control panel, you can judge the amount of rinse aid by the following means. The black dot on the rinse aid dispenser indicates the amount of rinse aid in the dispenser. As the rinse aid diminishes, the size of the black dot decreases. You should never let the rinse aid get below 1 / 4 full. As the rinse aid diminishes, the size of the black dot on the rinse aid level indicator changes:


For best performance, follow these loading guidelines. Features and appearance of racks and silverware baskets may vary from your model.



  1. Cups
  2. Saucer
  3. Glasses
  4. Serving Bowl
  5. bowl
  6. Small plates
  7. Serving plate
  8. Large plates
  9. Silverware basket

Silverware should be placed in the silverware basket with handles at the bottom: If the rack has side baskets, the spoon should be loaded individually in the appropriate slots. Long utensils should be placed in the horizontal position at the front of the upper rack.



Starting a wash cycle. . .

  1. Make sure that the plug for the appliance is inserted into the wall socket.
  2. Make sure that the water supply is turned on to full pressure.
  3. Load the dishwasher (see “Loading Dishwasher Racks” on the previous page).
  4. Pour in the detergent (see “Detergent Dispenser” on page 3).
  5. Turn the dial located on the right of the control panel in the clockwise direction until the number or the symbol for the cycle setting is aligned with the reference mark (see “Wash Cycles” on page 2).
  6. Press the ON/ OFF button, and the ON/OFF light will turn on. At this point, the wash cycle will begin.

Cancelling or Modifying a Wash Cycle Setting…
A cycle that is underway can only be modified if it has only been running for a short time. Otherwise, the detergent may have already been released, and the appliance may have already drained the wash water. If this is the case, the detergent dispenser must be refilled (see “Detergent Dispenser” on page 3). Press the ON/OFF button, and the ON light will turn off. Rotate the dial in the clockwise direction to the desired cycle setting (see ” Starting a wash cycle. . . ” above). Then, turn the dishwasher back on using the ON/OFF button.

Forgot to Add a Dish?
A forgotten dish can be added any time before the detergent cup opens.

  1. Pull the door handle.
  2. Do not open the door until the water spray action stops. Steam may rise out of the dishwasher.
  3. Add forgotten dish(es).
  4. Push the door closed. When the door is properly closed, a click will sound.



  1. MAIN FILTER: Food and soil particles trapped by this filter are pulverized by a special jet on the lower spray arm and washed down the drain.
  2. COARSE FILTER: Larger items, such as pieces of bone or glass, that could clog the drain are trapped in the coarse filter. To remove an item caught in this filter, gently squeeze the tabs on top of this filter and lift it out.
  3. FINE FILTER: This filter holds soil and food residue in the sump area and prevents it from being redeposited on the dishes during a cycle.




To clean the control panel use a lightly dampened cloth then dry thoroughly. To clean the exterior use a good appliance polish wax. Never use sharp objects, scouring pads, or harsh cleaners on any part of the dishwasher.

If your dishwasher is left in an unheated place during the winter, ask a service technician to:

  1. Cut off electrical power to the dishwasher and remove fuses or trip circuit breaker.
  2. Turn off the water supply and disconnect the water inlet pipe from the water valve.
  3. Drain the water from the inlet pipe and water valve (use a pan to catch the water).
  4. Reconnect the water inlet pipe to the water valve.
  5. Remove the plastic sump cover in the tub at the bottom and use a sponge to soak up the water in a rubber boot.

It is necessary to clean the spray arms regularly as hard water chemicals will clog the spray arm jets and bearings. To remove the spray arm, screw off the nut to take out the washer on top of the spray arm and remove the arm. Wash the arms in soapy, warm water and use a soft brush to clean the jets. Replace them after rinsing them thoroughly.



  • For best performance and results, the filter assembly must be cleaned.
  • Inspect the filters for obstructions every time the dishwasher has been used.
  • By unscrewing the coarse filter you can remove the filter system. Remove any food remnants and use a cleaning brush to clean the filters under running water.
  • Follow Step 1 to Step 3 to remove the filter system; follow Step 3 to Step 1 to install the filter system.

To clean the edge around the door, you should use only a soft warm, damp rag. To prevent penetration of water into the door lock and electrical components, do not use a spray cleaner of any kind. Also, never use abrasive cleaners or scouring pads on the outer surfaces because they will scratch the finish. Some papers towels can also scratch or leave marks on the surface.

How to Keep Your Dishwasher Running Properly…

After Every Wash- After every wash, turn off the water supply to the applianceand leave the door slightly ajar so that moisture and odors are not trapped inside. No Solvents or Abrasive Cleaning Products- To clean the exterior and rubber parts of the dishwasher, do not use solvents or abrasive cleaning products.

Use only a cloth and warm, soapy water. To remove spots or stains from the surface of the interior, use a cloth dampened with warm water and a little white vinegar, or a cleaning product made specifically for dishwashers. When You Go on Holiday- When you go on holiday, it is recommended that you run a wash cycle with the dishwasher empty and then remove the plug from the socket, turn off the water supply, and leave the door of the appliance slightly ajar.

This will help the seals last longer and prevent odors from forming in the appliance. Seals- One of the factors that cause odors to form in the dishwasher is food that remains trapped in the seals. Periodic cleaning with a damp sponge will prevent this from occurring.


1) Dishwasher doesn’t run• Fuse blown or circuit breaker tripped.

• Power supply is not turned on.


• Water pressure is low.

• Replace fuse or reset circuit breaker.

• Make sure dishwasher is turned on and door is closed. Plug in cord securely.

• Check that water supply is connected and the water is turned on.

2) Drain pump doesn’t stop• Overflow• The system is designed to detect an overflow. When it does, it shuts off the circulation pump and turns on the drain pump.
3) Noise• Some audible sounds are normal.

• Utensils are not secure in basket / something small dropped into basket.

• Motor hums.

• Sound from soft food shredding action and detergent cup opening.

• Ensure everything is secured in the dishwasher.

• If you do not use often, dishwasher may hum- remember to fill and pump out appliance every week to keep the seal moist.

4) Suds in the tub• Improper detergent.


• Spilled rinse agent.

• Use only dishwasher detergent to avoid suds. If suds are present, open the door and let suds evaporate.

• Always wipe rinse agent spills immediately.

5) Dishes are not dry• Rinse agent dispenser is empty.• Make sure that the rinse agent dispener is filled.
6) Dishes and flatware are not clean (spots / filming)• Improper program selected/run.

• Improper rack loading.


• Extremely hard water.

• Select a stronger program.

• Make sure that the detergent dis- penser and spray arms are not blocked by large dishware.

• Remove all metal utensils from dishwasher. See “Removing Hard Water Spots from Dishes” pg 3.

7) Detergent left in dispenser cups• Dishes blocking detergent cups.• Re-load the dishes properly.
8) Water standing in the bottom of the tub• This is normal.• A small amount of clean water around the outlet on the tub button at the back of the tub keeps the water seal lubricated.
9) Water doesn’t pump out of the tub• Drain is clogged.• Make sure the kitchen sink is drain- ing well. If the dishwasher drains into a disposer, run it clear.
10) Dishwasher leaks / steams• Overfill dispenser or rinse aid spills.

• Dishwasher isn’t level.

• Steam is normal.

• Be careful not to overfill the rinse aid dispenser. Spilled rinse aid could cause oversudsing and lead to overflowing. Wipe away any spills with a damp cloth.

• Make sure the dishwasher is level.

• Steam coming through the vent by the door latch is normal during drying and water draining.



This quality product is warranted to be free from the manufacturer’s defects in material and workmanship, provided that the unit is used under the normal operating conditions intended by the manufacturer. This warranty is available only to the person to whom the unit was originally sold by Danby Products Limited (Canada) or Danby Products Inc. (U.S.A.) (hereafter “Danby”) or by an authorized distributor of Danby and is non-transferable

Plastic parts are warranted for thirty (30) days only from the purchase date, with no extensions provided.

During the first twelve (12) months, any functional parts of this product found to be defective will be repaired or replaced, at the warrantor’s option, at no charge to the ORIGINAL purchaser.

To obtain service
Danby reserves the right to limit the boundaries of “In Home Service” to the proximity of an Authorized Service Depot. For any appliance requiring service outside the limited boundaries of “In Home Service”, it will be the consumer’s responsibility to transport the appliance (at their own expense) to the original retailer (point of purchase) or a service depot for repair.

See “Boundaries of In-Home Service” below. Contact your dealer from whom your unit was purchased, or contact your nearest authorized Danby service depot, where service must be performed by a qualified service technician. If service is performed on the units by anyone other than an authorized service depot, or the unit is used for commercial application, all obligations of Danby under this warranty shall be void.

Nothing within this warranty shall imply that Danby will be responsible or liable for any spoilage or damage to food or other contents of this appliance, whether due to any defect of the appliance, or its use, whether proper or improper.


Save as herein provided, by Danby, there are no other warranties, conditions, representations, or guarantees, express or implied, made or intended by Danby or its authorized distributors, and all other warranties, conditions, representations, or guarantees, including any warranties, conditions, representations or guarantees under any Sale of Goods Act or like legislation or statute is hereby expressly excluded.

Save as herein provided, Danby shall not be responsible for any damages to persons or property, including the unit itself, howsoever caused or any consequential damages arising from the malfunction of the unit, and by the purchase of the unit, the purchaser does hereby agree to indemnify and hold harmless Danby from any claim for damages to persons or property caused by the unit.


  1. Power failure.
  2. Damage in transit or when moving the appliance.
  3. Improper power supply such as low voltage, defective house wiring, or inadequate fuses.
  4. Accident, alteration, abuse, or misuse of the appliance such as inadequate air circulation in the room or abnormal operating conditions (extremely high or low room temperature).
  5. Use for commercial or industrial purposes (ie. If the appliance is not installed in a domestic residence).
  6. Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, floods, etc.
  7. Service calls result in customer education.
  8. Improper Installation (ie. Building-in of a free-standing appliance or using an appliance outdoors that is not approved for outdoor application). Proof of purchase date will be required for warranty claims; so, please retain bills of sale. In the event warranty service is required, present this document to our AUTHORIZED SERVICE DEPOT.


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