Danby DDW497W 4-Dishwasher User Manual


Danby DDW497W 4-Dishwasher User Manual


Unit Parts Identification


  1. Door
  2. Door window
  3. Door open button
  4. Display window
  5. Program button
  6. Delay button: Pressing this button delays the start of a wash cycle by up to 24 hours. Each press delays the start by one hour.
  7. Start/Reset button
  8. Power indicator
  9. On / Off button

Rear of Dishwasher


  1. Inlet Port
  2. Drain Port
  3. Power Cord

Detergent Dispensers:

  • Top: Liquid measurer
  • Bottom: Powder measurer

Quick Connect Assembly

Quick Connect Assembly Inlet Hose:

Inlet Hose:

  1. Inlet port connection
  2. Quick connect connection
    Drain Hose:
  3. Drain port connection
  4. Quick connect connection
    Faucet Adapter:
  5. Faucet Adapter
  6. Faucet washer
    Quick Connect:
  7. Pressure relief valve
  8. Faucet adapter connection
  9. Locking collar
  10. Inlet hose connection
  11. Drain hose connection

Dishwasher Cavity:

Dishwasher Cavity: 1. Spray Arm Assembly 2. Inner door panel 3. Rinse agent dispenser 4. Filter screen 5. Detergent fossa

  1. Spray Arm Assembly
  2. Inner door panel
  3. Rinse agent dispenser
  4. Filter screen
  5. Detergent fossa


WARNING When loading your dishwasher, follow basic safety precautions, including the following;

  • Read all instructions before using the dishwasher.
  • Use the dishwasher only for its intended function (normal, household use only).
  • Use only detergents or wetting agents recommended for use in a dishwasher; do not use them for hand-washing, and keep them out of the reach of children.

When loading items to be washed:

  • Locate sharp items (e.g. forks or knives) so that they are not likely to damage the door seal.
  • Load sharp knives with the handles up to reduce the risk of cut-type injuries.
  • Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
  • Do not touch the heating element (located under the filter) during or immediately after use.
  • Do not operate the dishwasher unless all enclosure panels are properly in place.
  • Do not tamper with controls.
  • Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.
  • To reduce the risk of injury, do not allow children to operate (or play in or on) the dishwasher.
  • Do not allow children to play around the dishwasher when opening or closing the dishwasher door.
  • Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used in two weeks or more. Hydrogen gas is explosive. If the hot-water system has not been used for such a period, before using the dishwasher, turn on all hot water faucets and let the water flow from each for several minutes (this will release any accumulated hydrogen gas). As hydrogen gas is flammable, do not smoke or use an open flame during this time.
  • Remove the door to the washing compartment when removing an old dishwasher from service or discarding it.
  • Do not spray water on the appliance (it may cause electric shock or failure of electrical parts).

Dishwasher detergent is a strong alkaline and can be extremely dangerous if swallowed; avoid contact with skin and eyes and keep children away from the dishwasher when the door is open. Check that the detergent receptacle is empty at the end of each wash cycle.

Electrical Instructions:

An electrical supply of 120V AC only, 60 Hz is required. For your safety, the appliance must be grounded. This appliance is equipped with a power cord having a 3-prong grounding plug. To minimize possible shock hazards it must be plugged into a matching 3-prong (grounding type) electrical outlet. If the power cord is damaged, it must be replaced by the manufacturer or its service agent, or a similarly qualified person to reduce the risk of a hazard.

Grounding Instructions:
This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for the electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded by all local codes and ordinances.

Installation Instructions

A hose that attaches to a sink spray can burst if it is installed on the same water line as the dishwasher. If your sink has one, it is recommended that the hose be disconnected and the hole plugged.

Remove All Packaging Materials Carefully.
If your existing faucet adapter is not compatible with the “quick connect” hose assembly supplied;

  • Connect the faucet adapter (included with dishwasher) to your faucet.
  • If your faucet is inclusive of a ‘male’ type (threaded) connection, use only the standard rubber washer (0.2”/5mm thick) supplied inside the adapter. Remove the second rubber washer.
  • If your faucet is inclusive of a ‘female’ type (threaded) connection, both rubber washers must be installed inside the faucet adapter.
  • The minimum height clearance required to install your dishwasher on a countertop surface with overhead cupboards is 45cm (17.7”).
  • Make sure there is an electrical supply (outlet) within reach of the electrical power supply cord (195 cm / 6.3 ft).
  • Make sure the water supply/faucet connection is within reach of the inlet & drain hose assembly (i.e., 58 cm / 22.8”).
  • The dishwasher must be installed on a solid, level surface.
Water Pressure

For best operating results, incoming water pressure should be between 15 and 20 pounds per square inch (psi).

For the Best Results:
Your dishwasher cleans by spraying a mixture of hot clean water and detergent (under pressure) against the soiled surfaces of dishes. The water is pumped through a rotating spray arm, drained through a filter (removing food and soiled particles), and pumped back through the spray arm.

Soiled water is pumped out and replaced with clean water at the end of each cycle, (the number of times depends on the wash program being used). For best cleaning results, the water temperature must be at least 55ºC (130ºF). To prevent damage to the dishwasher, the temperature of the incoming water supply should not exceed 65ºC (149ºF).


Connecting your Dishwasher
Your dishwasher comes equipped with a ‘quick connect’ assembly (includes inlet and drain hose). The faucet adapter must be installed on the faucet before you can connect the dishwasher. This adapter is included inside your dishwasher. The faucet adapter is compatible with faucets inclusive of either male (outside) or female (inside) threaded faucet connections.

  • Screw the faucet adapter onto (or into) the faucet tap. Check for leaks (use Teflon tape to eliminate if necessary).
  • Connect the six-sided connection of the drain hose to the drain port connection on the back of the dishwasher cabinet. Do not over-tighten (to avoid damage to threads).
  • Connect the star-shaped connection of the inlet hose to the inlet port on the back of the dishwasher cabinet. Do not over-tighten (to avoid damage to threads).
  • Connect the circular connection of the drain hose to the longer (bottom) male connection on the quick connect.
  • Connect the circular connection of the inlet hose to the shorter (top) male connection on the quick connect.
  • Attach the quick connect onto the faucet adapter, by pulling down the outer locking collar on the quick connect, while pushing the quick connect upward onto the faucet adapter.
  • When the quick connect snaps onto the faucet adapter, release the locking collar. Verify the connection is secure.
  • Slowly open the hot water line and check for any sign of water leaks at all hose connections. If leaks are located, immediately close the water supply and repair the hose connections.



Hard water conditions will adversely affect the washing performance of your dishwasher. Hard water conditions will also contribute to ‘lime’ (white film substance) deposits and/or ‘scaling’ on the stainless steel surface of the dishwasher tub and heater element, located in the sump underneath the removable filter screen. To assist in minimizing these conditions, it is recommended to periodically operate/rinse the inside of the dishwasher (empty) using 1 cup of white vinegar at least once a week.

Disconnecting your Dishwasher

  • Close the hot water supply at the faucet.
  • Disconnect the power supply cord.
  • Remember to release the water pressure inside the inlet hose. Press and hold the red pressure-relief button on the quick-connect until the flow of water stops.
  • Disconnect the quick-connect hose assembly by pulling down on the outer locking collar, (thus releasing the quick-connect from the faucet adapter)

Loading your Dishwasher
The dishwasher is designed to receive a standard ‘4- piece’ plate setting, consisting of the following:

  • 4 dinner plates
  • 4 soup plates
  • 4 dessert dishes
  • 4 saucers
  • 4 cups
  • 4 teaspoons
  • 1 oval platter
  • 1 small serving
  • 1 dish
  • 4 glasses
  • 4 soup spoons
  • 4 forks
  • 4 knives
  • 4 dessert spoons
  • 2 serving spoons
  • 1 serving fork
  • 1 gravy ladle

For ease of loading/unloading large-size dinner plates from the dishrack, it may be necessary to temporarily remove the silverware basket. When loading/unloading is complete, return the silverware basket to its original position.

Preparing your Dishes for Washing 

  • Scrape off all solid food particles from dishes.
  • Remove excessive quantities of oil or grease.
  • Empty any liquids from glasses and cups.
  • All dishes should be thoroughly rinsed before being placed inside the dishwasher.

Dishes with dried-on foods are more difficult to wash and may not come clean in a normal wash cycle.

Using the Right Detergent

Use only detergent specifically made for use in dishwashers (other types will cause over-sudsing). If your detergent is old and/or lumpy, throw it away, as old detergent loses its washing power and lumpy detergent won’t dissolve.


Using a Rinse Agent
You can help prevent unsightly spots on dishes and glassware and reduce drying time by using a rinse agent. A rinse agent is specially formulated to rinse away food and detergent residues that can be left behind on your dishes. Used regularly, a rinse agent will automatically provide you with cleaner dishes every time you wash

  • To fill the rinse agent dispenser: unscrew the dispenser cap located on the inner door. Add the rinse agent slowly into the container until it just reaches the bottom of the filling cap inside the dispenser opening. Replace the cap. The dispenser automatically releases the rinse agent into the final rinse water at the end of the wash cycle. The dispenser holds approximately 125 ml (4.2 fl. oz.) of rinse agent.


The Pre-wash Program (P5)
The Pre-wash is a convenience program that allows dishes to be rinsed if you don’t have a full load ready to be washed (preventing foods from becoming dried or caked onto dish surfaces). It is not necessary to add detergent to the dishwasher during the Pre-wash cycle; however, due to the short duration of the Pre-wash cycle (6 minutes only), make sure the incoming water supply is hot. Open the hot water faucet and run till hot before connecting the dishwasher.

Your dishwasher is not a “garburator”; clean off large particles of food sediments before placing dishes in the dishwasher.

Using Intensive Wash (P1)

The Intensive wash feature gives you the option of washing/drying dishes at very high water temperatures. When activated, the intensive wash feature energizes a heating element that will raise and maintain the internal water temperature of the dishwasher at 69ºC (156.2ºF).

Water temperatures this high can cause severe burns/scalding; therefore, always exercise extreme care when opening and/or entering the dishwasher during the Intensive, Economy, and Normal wash cycles, especially during their respective rinse cycles To activate this feature, push the program button until “P1” (intensive wash) appears in the display window.

  • Push the start button and the intensive wash program activates (“P1” remains in the display window, and flashes when complete).

Using Economy Wash (P4)
The economy program gives you the option of washing dishes at normal incoming water tank temperature, (usually between 54.4º~ 60ºC / 130º~ 140ºF). When activated, the economy program ‘de-energizes’ (bypasses) the dishwasher’s heating element. To activate the economy program:

  • Push the program button on the control panel until “P4” appears in the display window.
  • Push the Start/Reset button and the economy feature activates (“P4” remains in the display window, and flashes when complete).

Drying time for dishes will be longer after using the economy program. Dishes are dried by a ‘convection’ method only. To speed up the drying time, it is suggested that the dishwasher door be left partially open after program completion. This will allow humidity from within the dishwasher to escape. Push the door open button, and the door will pop open to a pre-set convection dry position

To operate the dishwasher;
  1. Attach the quick-connect hose assembly to the faucet.
  2. Push the door release button to open the door.
  3. Check to make sure the filter is securely in its position.
  4. Place dishes on the dish rack and cutlery inside the cutlery basket.
  5. Check to make sure the spray arm can rotate freely by gently spinning it clockwise.
  6. Fill the detergent fossa, located in the recessed area on the inner door panel (up to 12 grams). NOTE: If using the Pre-wash cycle only, it is not necessary to add any detergent.
  7. Firmly close the door.
  8. Open the hot water line.
  9. Push the power on/off button inward. Power button pushed in = on Power button pushed out = off The LED indicator (located just above the power button) will illuminate, thus confirming that the dishwasher is receiving power.
  10. Press the program button until the desired program code appears in the display window. The program codes are: P1, Intensive wash P2, Normal wash P3, Rapid wash P4, Eco wash P5, and for Pre-wash
  11. Press the Start/Reset button to begin the selected washing program. The display window will flash the program code throughout the cycle. At the end of the cycle, the dishwasher will stop and sound a beep. The power indicator light remains on unless the power is turned off (the power on/off button is pushed out). You can select another program during operation by pressing the Start/Reset button, then pressing the program key (until the desired program code appears in the display window), and finally by pressing the Start/Reset button again to confirm the program choice. The dishwasher will restart and begin the selected wash operation.

Note: For safety reasons, the dishwasher is designed to stop if the door is opened during a wash cycle. IMPORTANT: Once washing is complete, press the door open button and leave the dishwasher for about fifteen minutes. This allows the dishes to cool off, as they may be too hot to touch immediately after washing.

Common Dishwasher Problems & Solutions

The dishwasher will not start.• Dishwasher not receiving electrical power.• Check electrical connection (fuse / circuit breaker).
• Door is unlatched.• Close and latch door.
• Dishwasher not level.• Level unit.
Dishes are not clean.• Improper loading.• Array dishes so spray action reaches all surfaces.


• Do not overload dishwasher.

• Spray arm not rotating freely.• Check spray arm to make sure nothing (e.g. cutlery) is obstructing spray arm rotation.
• Check if filter screen has become dislodged and is obstructing spray arm rotation.
• Not enough detergent and/or improper detergent being used.• Use more dishwasher detergent.


• Do not use detergent that is hard or caked.

• Use only a recommended dishwasher detergent.

• Improperly prepared dishes.


• Excess food soil and liquids should be removed from dishes before loading.

• Water inlet hose kinked/bent due to improper installation.• Eliminate kink or bend from inelet hose.
Chipping or breaking of glass- ware.• Improper loading of dishes.• Do not overload dishrack. Load glasses on the upper rack only; not over dishrack pins. Glases loaded over dishrack pins are not properly supported and are subject to damage.
Water remains in bottom of dishwasher• A small amount of water (in sump area) is normal.• This is necessary to keep the pump primed and is drained automatically at the beginning of each cycle.
• Excessive amount of water; cycle not completed.• Allow dishwasher to complete full cycle.


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