Hiseeu HB612-3.6 Mini Bullet IP Camera User Manual

Hiseeu HB612-3.6 Mini Bullet IP Camera User Manual

Connecting the camera to the system (reference only)

Figure 1: Working With POE NVR

Figure 2: Working With PoE Switch

Note:

1. IP camera needs work with a 12V power adapter and Ethernet with a router
2. POE camera can powered by POE NVR or POE switch with NVR over Ethernet.
3. POE camera also can work as an IP camera, connect with a 12V power adapter, and Ethernet with router.

Modifying the camera’s IP address

Default IP address:
192.168.1.10, Username: admin, no Password (if no problem using, we don’t suggest you set the password for your camera, restoring to the factory setting is very difficult). Each IP camera has the same default IP address after leaving the factory. To guarantee network connectivity and access the live video, it is essential to change the camera’s IP address to unique via computer before using. You can install the DeviceManage tool: http://www.hiseeu.com/images/article/20190215trecge.zip CMS client:

http://www.hiseeu.com/CMSPCClientInternational.zip or find the software on website:www.hiseeu.com to configure the IP camera. Before modifying the IP address you’d better confirm the IP network planning and avoid IP address conflict. Steps on Local Area Windows 10 PC: Search Windows→cmd→ipconfig /all If the router is not 192.168.1.xx, pls change the camera IP address to the same as the router.

Using DeviceManage Tool

a. Click Search and all your cameras in the LAN will be listed. Modify the IP address to suit the LAN’s IP scheme. There are two modifying methods available:

1. Change the IP address directly, then choose Modify
2. Click the SameToPC, then choose Modify

b. You can also enable the camera DHCP function if there is a DHCP server available in the LAN. Most router has a DHCP server built-in. (IP address in DHCP setting may change after device restart. We do not recommend leaving the IP camera on DHCP).

Using the CMS client software

Default user name: super, no password

How to add the camera on CMS Syetem > Device Manager > ADD AREA > Zone List > Zone > ok > chose ”Zone” > ADD DEVCICE > IP Search > find camera IP address (double click) > ok

To access the camera’s web interface, type in the IP camera’s IP address in Internet Explorer’s URL bar to gain access to the login page. Please modify the IP address to the same subnet if the login page can not load. (Default user name: admin, no Password ) only support IE browser

From the login page, select your familiar language, then log in with the username and password. The first time to use the IE browser, it will notice you installed the ActiveX plug-in. After installing the Plug you need to close the IE browser and reopen it, login to your account If there is a delay in video response when accessing remotely, please switch to Extra Stream instead. To learn the function of each button, just put the mouse on, and it will show screen tips.

Brief instruction for more functions of CMS

Right-click your camera IP address, choose Device config

To set the correct Time zone and Language for the camera Device Config> Setting > Syetem> General> Time, date, language setting

To modify the camera user name and password Device Config> Setting> Advanced> Account>Modify user PW

To set the motion detection

Device Config> Setting > Syetem> General> Time ,date , language setting

1. Enable video detection
2. Set Region for the detection area
3. Set send by Email or APP push or Write log

Before binding the email address, it needs to enable email SMTP service, such as Gmail, there are 2 kinds of settings to enabling SMTP service in Gmail

Go to Gmail Settings> “Forwarding and POP/IMAP”> POP Download: Select Enable POP for all mail> IMAP Access: Select Enable IMAP> Save changes

To bind the email address for motion detection SMTP Server: smtp.xxx.com format; Xxx represents the mailbox type; Foreign customers choose SSL, port 465 (the default port is 25); User name needs to be the same as the sender, and it is best to write the full name of the mailbox; The recipient can be the same as the sender; After all, set, choose Mail Testing

To upgrade the firmware

Device Config> Setting> Advanced>Upgrade

There are 2 ways to upgrade

1. Online upgrade,the system has the latest firmware to choose
2. There is no latest firmware on the upgrade page, send the firmware page to support@hiseeu.com , then will get the firmware for the upgrade
3. Serial ID can be found on this page to add a camera in the phone APP: XMEye

How to find the firmware page Device Config> Setting> Info>Verison

To restore to factory setting Decive Config> Setting> Advanced >Default

IE browser setup camera is the same as CMS, remotely check the camera website: www.xmeye.net

To add a camera on the Phone app:

XMEye Device Config> Setting> Info>Verison>Serial ID APP You can scan the QR code on the website:192.168.1.10 when check-in same network

And you can scan the QR code to download the app on this website: www.xmeye.net

Visit the Apple App Store or the Google Play Store to download the XMEye app for iOS or Android devices. After installation, tap the icon to launch the XMEye app. For first-time use, please create a new account by following the steps below:

1. For new users, please tap Register to register an account.
2. Type in your email address, then tap Get code.
3. Check your Email for the verification code, then tap next.
4. Create the Username Password Confirm password, then Register.
5. Login to your account, and tap “+”.
6. Manual ADD the serial number( find on version page).
7. Tap the live video to check the camera image.

Note:

If you cannot connect the camera, please check your Internet connection and verify the IP address, gateway, and DNS setting in the camera. The Cloud login status should be online, which means the camera has registered to the cloud server. You may also want to connect your phone to WiFi for better performance.

To set motion detection on a phone APP: XMEye Device Config> Setting> Alarm>Video Motion>APP Push(enable)

XMEye> Main Menu> ALarm Push> Enable

Note:
if you cannot connect the camera, please check your Internet connection and verify the IP address, gateway, and DNS setting in the camera. The Cloud login status should be online, which means the camera has registered to the cloud server. You may connect your phone to WiFi for better performance. Motion detection on Phone, if you can’t receive it, please kindly check the phone setting of your XMEye app to see if you enable or not.

Working with NVR

The IP camera supports standard ONVIF protocol and it can be added to a third-party video recorder. Some of the models support both H.264 and H.265 encode modes. The H.265 encode cameras can compress the video data to very low bit rates which allows more video data storage than normal H.264 cameras. Only configure the camera to H.265 mode when your NVR supports H.265 mode Before pairing cameras to the NVR, make sure the NVR and cameras have a valid and matching IP scheme.

Note:
Some of the PoE NVR supports Plug & play, which allows you to get the video without manually searching and adding. if Plug & play feature is not available or not compatible, please follow the NVR manual steps and select ONVIF protocol as the paring protocol. If the POE NVR can not discover the connected camera or can not display the camera video , please check it’s internal POE interface IP configuration and make sure all connected cameras and NVR POE interface are in the same subnet schema. For more help please contact both NVR and IP camera suppliers for technical assistance.

Frequently Asked Questions

Why can’t I open the default IP address 192.168.1.10 via a web browser?
Check your computer’s IP address before accessing the camera. If the IP address does not match the 192.168.1.x scheme, please install the DeviceManage tool and the link to modify the camera’s IP address. Make sure the IP address of the camera matches the LAN IP scheme. For example, if the LAN is 192.168.1.xxx, then set the IP camera to 192.168.1.123 and so on. Only IE and Windows computers are supported by the camera.

How to reset the password?
The default Username: is admin, no Password, If you lost the password or would to reset the camera’s settings, please send an email to support@hiseeu.com

How to upgrade the IP camera?

1. Ask the supplier for the suitable firmware,
2. You can use the web browser, search tool, or PC client to upgrade the camera,
3. Go to Configuration >System > Update, click Browse select the firmware, then click the Upgrade button and wait for the operation to complete.

How to fetch the RTSP video stream and HTTP snapshot?
Main Stream: rtsp://IP:554/user=admin&password=&channel=1&stream=0.sdp?

Why does the NVR not show an image after adding your IP camera?

1. Make sure you selected the right protocol and enter the correct username and password when adding the cameras,
2. Make sure the NVR and IP camera are the same IP scheme.(eg. NVR:192.168.1.x, and IP camera:192.168.1.y),
3. Try changing the camera encode mode to H.264 if the NVR can’t support H.265. (Device config->Setting-> System> Encode >Compression: H.264)

How to make the NVR record in motion detection mode?

1. Enable the IP camera motion detection function via a web browser or Search and configure the tool
2. Add the IP camera via the ONVIF protocol
3. Set the NVR motion detection for the camera
4. Change the NVR record mode to Motion Detection mode
5. Check the NVR screen MD icon and try playback. Please refer to your NVR manual for the NVR motion record option.

REFERENCE LINK

https://www.hiseeu.com