Kenmore KW2001 Portable Carpet Spot Cleaner & Pet Stain Remover Guide
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions in this guide before assembling or using your carpet cleaner.
WARNING!
Your safety is important to us. To reduce the risk of fire, electrical shock, injury to persons or damage when using your carpet cleaner, follow basic safety precautions including the following:
- Use your carpet cleaner only as described in this Use & Care Guide. Use only with manufacturer’s recommended attachments.
- Fully assemble before operating.
- Operate cleaner only at voltage specified on data plate.
- Do not leave carpet cleaner when plugged in. Unplug from outlet when not in use and before performing maintenance.
- Do not expose to rain. Store indoors.
- Do not immerse. Use only on carpet moistened by cleaning process.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children.
- Do not use with a damaged cord or plug. If carpet cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped in water, immediately discontinue use and call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
- Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run carpet cleaner over cord. Keep cord away from heated surfaces.
- Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
- Do not handle plug or carpet cleaner with wet hands.
- Do not put any objects into openings.
- Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow. Read all instructions in this guide before assembling or using your carpet cleaner.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Turn off all controls before unplugging.
- Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the carpet cleaner from falling, always place carpet cleaner at bottom of stairs or on floor. Do not place carpet cleaner on stairs or furniture, as it may result in injury or damage.
- Do not put on chairs, tables, etc. Keep on floor.
- Do not use carpet cleaner to pick up flammable or combustible liquids (gasoline, cleaning fluid, perfumes, etc.), or use in areas where they may be present. The fumes from these substances can create a fire hazard or explosion.
- To reduce the risk of health hazards from vapors or dusts, do not vacuum toxic materials.
- Do not use or store near hazardous materials.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use carpet cleaner without tanks in place.
- Do not clean over floor electrical outlets.
- Do not use the carpet cleaner to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the carpet cleaner or dust cup.
- Do not use sharp objects to clean out hose as they can cause damage.
- To help prevent matting and resoiling, avoid contact with carpets until they are dry. Keep children and pets away from carpets until they are completely dry.
- Do not store the carpet cleaner with solution in tanks.
- This carpet cleaner is provided with double insulation. Use only identical replacement parts. See DOUBLE INSULATION INSTRUCTIONS.
- You are responsible for making sure that your vacuum cleaner is not used by anyone unable to operate it properly.
CAUTION
To reduce the risk of injury from moving parts – Unplug before servicing.
WARNING
To reduce the risk of electric shock – Unplug before cleaning or servicing.
SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your carpet cleaner are your responsibilities. Your carpet cleaner is intended for Household use. Read this Use & Care Guide carefully for important use and safety information. This guide contains safety statements under warning and caution symbols.
DOUBLE INSULATION INSTRUCTIONS
This carpet cleaner is double insulated, eliminating the need for a separate grounding system. Use only identical replacements parts. Read the instructions for Servicing Double-Insulated Carpet Cleaners before servicing. Use this carpet cleaner as described in this manual. Observe the following warnings that appear on the motor housing of your carpet cleaner. Double Insulated – Grounding not required – When servicing use only identical replacement parts.
WARNING
- To reduce the risk of electric shock – Do not expose to rain. Store indoors
- For your own safety, read and understand the Use & Care Guide. Do not run unattended. Do not pick up hot ashes, coals, toxic, flammable or other hazardous materials. Do not use around explosive liquids or vapors.
- Servicing of Double-Insulated Carpet Cleaners
- With a double-insulated carpet cleaner, two systems of insulation are provided instead of grounding. No grounding means is provided on a double-insulated appliance, nor should a means for grounding be added. Servicing a double insulated carpet cleaner requires extreme care and knowledge of the system and should be done only by qualified service personnel.
- Replacement parts for a double-insulated carpet cleaner must be identical to the parts they replace. Your double-insulated carpet cleaner is marked with the words ‘Double Insulated’ and the symbol (square within a square) may also be marked on the appliance.
CARPET CLEANER WARRANTY
LIMITED WARRANTY
FOR ONE YEAR from the date of sale this product is warranted against defects in material or workmanship. WITH PROOF OF SALE a defective product will be replaced free of charge. The Kenmore brand is used under license. Direct all claims for warranty service to: 1-877-531-7321 (US) / 1-844-608-3081 (CA). This warranty is void if this product is ever used for other than private household purposes. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Cleva North America, Inc., Greenville SC 29607
PARTS AND FEATURES
It is important to know your carpet cleaner’s parts and features to assure its proper and safe use. Review these before using your carpet cleaner.
REPLACEMENT PARTS
Item Part No.(US) Part No.(CA)
3.5” Tough Stain Tool 591033101 591033101
6.5” Wide Path Tool 591033102 591033102
To order a replacement part, call 1-877-531-7321 (US) / 1-844-608-3081 (CA)
Please pay special attention to these hazard alert boxes, and follow any instructions given. WARNING statements alert you to such hazards as fire, electric shock, burns and personal injury. CAUTION statements alert you to such hazards as personal injury and/or property damage.
ASSEMBLY INSTRUCTIONS
Before assembling the carpet cleaner, check the PACKING LIST (page 2). Use this list to verify that you have received all the components of your new Kenmore Carpet Spot Cleaner.
- Loosen the screw pre-attached on the hose storage holder. Secure the hose storage holder onto the carpet cleaner body with the screw.
NOTE: Tighten the screw with a Phillips screwdriver. Ensure that the screw is secured.
- Select preferred tool and slide it onto the hose end until you hear a ‘click’. To remove: Press the tool release button and pull out the tool.
NOTE: Snap the end of the hose with the tool installed into the hose storage holder when not in use.
- Make sure both cord hooks are in the proper position as shown. Wrap the power cord loosely around the cord hooks.
NOTE: Make sure to wrap the power cord around the right cord hook first, and then around the left cord hook to avoid damaging the power cord.
- Lock power cord plug onto the power cord.
WARNING Electrical Shock and Personal Injury Hazard
Wrapping the cord too tightly with excessive stress on the cord may cause cord damage. A damaged cord is an electrical shock hazard and could cause personal injury or damage.
OPERATING INSTRUCTIONS
FILLING THE CLEAN WATER TANK
- Lift up the clean water tank from the side of the unit.
- Open the clean water tank cap. Fill the tank with room temperature water to the desired water fill line (for SMALL or LARGE messes). For a small job, add 3 cap fills of cleaning formula to the tank. For a large job, add 9 cap fills of cleaning formula.
Room Temperature Water Kenmore
Cleaning Formula
Small mess – bottom fill line
(0.2 gal liquid) 3 caps
Large mess – top fill line
(0.6 gal liquid) 9 caps
CAUTION Do not fill with water above 104°F (40°C).
NOTE:
- An 8 oz. (236ml) bottle of cleaning formula is provided with this carpet cleaner. Ensure the cleaning formula and water are mixed correctly. Water must be at room temperature. Once depleted, the cleaning formula can be replaced by a high-quality liquid carpet cleaning solution that can be purchased from a local retailer.
- Using more than the recommended amount of cleaning formula may cause excessive foaming. KEEP OUT OF REACH OF CHILDREN. In case of eye contact, thoroughly flush with cold water. If irritation persists, consult a physician.
- Snap the clean water tank cap back into place.
- Slide the clean water tank back into the unit, pressing down firmly until it feels secure.
USING THE CARPET SPOT CLEANER
NOTE:
- Before using the carpet cleaner, use a vacuum to remove loose dirt from area to be cleaned. Test a small hidden area for colorfastness. Gently rub surface with a dampened white cloth. Wait 10 minutes and check for color removal with a white paper towel. If color changes, do not use.
- To prevent staining, use plastic or aluminum foil to protect wood or metal surfaces from possible water spray. To protect the wood floors underneath rugs or carpet, place waterproof material (e.g. plastic) underneath them before cleaning.
- Unwrap the hose from the unit. Select the preferred tool and make sure it is attached securely. 3.5” Tough Stain Tool: Use for carpet stains, furniture and other hard-to-reach surfaces. 6.5” Wide Path Tool: Use for cleaning stairs and larger furniture areas.
- Turn the cord hooks inward from either side to release the power cord.
WARNING
- To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
Personal Injury and Product Damage Hazard
- When any abnormality/failure occurs, stop using the product immediately and disconnect the power plug.
- DO NOT clean over floor electrical outlets. Water will drip from the tool after use and may puddle.
- Detach the power cord plug from the power cord. Plug the power cord plug into an outlet located near the floor.
- Press the power button to turn the vacuum cleaner on.
- Hold the tool about 1 inch over the stain to be cleaned. Squeeze the spray trigger to spray a generous amount of cleaning solution over the soiled area. Use the brush on the tool to agitate stains by scrubbing in a back and forth motion.
- To lift away the stain, apply downward pressure on the front of the cleaning tool and pull the tool backward slowly to vacuum up excess dirty liquids. Repeat as necessary.
- Empty the dirty water tank when the dirty liquid reaches the “Max Fill” line and there is a loss in suction. See instructions in the EMPTYING THE DIRTY WATER TANK (page 12).
- Once you have completed cleaning, press the power button; unplug the power cord plug from the outlet.
- Turn the cord hooks to the proper position and wrap the cord loosely around the cord hooks.
EMPTYING THE DIRTY WATER TANK
WARNING Always unplug power cord from electrical outlet before performing any service on carpet cleaner.
- Empty the dirty water tank when the dirty liquid reaches the “Max Fill” line and there is a loss in suction. During normal use, debris may accumulate in the dirty water tank. In order to keep the carpet cleaner functioning properly, rinse out the dirty water tank with clean water after each use.
- Lift up the dirty water tank from the side of the unit.
- Pull the dirty water tank cover release horizontally, and open the cover.
- Empty the tank. Drain liquids into a suitable receptacle or drain. Rinse the tank thoroughly with clean water. Allow the tank to air dry before reinstalling. DO NOT wash in the dishwasher. DO NOT install damp.
- Close the tank cover. Push back the cover release to original place to secure the cover.
- Before replacing tank back into the unit, remove any debris from the air outlet area as shown.
- Replace the dirty water tank back into the unit, pressing down firmly until it feels secure.
PERFORMANCE/SAFETY FEATURES
THERMAL PROTECTOR
- This carpet cleaner has a thermal protector which automatically trips to protect it from overheating. When the thermal protector activates, the attached tool will stop spraying.
- To reset thermal protector: Turn the carpet cleaner off and unplug the power cord from the outlet to allow the carpet cleaner to cool and the thermal protectors to reset.
- Empty the dirty water tank. Also check for any obstructions if necessary. Wait approximately 30 minutes before restarting carpet cleaner.
- If the problem persists, contact the vacuum cleaner help line for assistance.
MAINTENANCE AND CARE
Always follow all safety precautions when performing maintenance to the carpet cleaner
WARNING Electrical Shock and Personal Injury Hazard
Disconnect electrical supply before servicing or cleaning the carpet cleaner. Failure to do so could result in electrical shock or personal injury from carpet cleaner suddenly starting.
CLEANING EXTERIOR AND ATTACHMENTS
- Turn off and unplug carpet cleaner. DO NOT drip water on carpet cleaner.
- To clean exterior, or to reduce static electricity and dust build-up, wipe outer surface with a clean, soft cloth that has been dipped in a solution of mild liquid detergent and water, then wrung dry. Wipe dry after cleaning.
NOTE: Wash attachments in warm soapy water, rinse and air dry. Do not clean in dishwasher.
CARPET CLEANER STORAGE
WARNING Electrical Shock and Personal Injury Hazard
Wrapping the cord too tightly puts stress on the cord and can cause cord damage. A damaged cord is an electrical shock hazard and could cause personal injury or damage.
- Place flexible hose and attachments in storage position.
- Gather the cord and wrap it loosely around the cord hooks. Lock plug retainer onto the power cord.
- Empty the clean water tank (if necessary). Rinse it out before replacing on the unit. Open the clean water tank cap to allow it to air dry.
- Empty the dirty water tank then rinse, clean and dry before placing back on the unit. The wide tank opening is designed to fit your hand inside to thoroughly clean, rinse and dry.
- Store the carpet cleaner in a dry, indoor area at room temperature.
CLEANING TOOLS
It is recommended to clean tools with water after each use.
NOTE: When the tools are worn or broken, replace the tools. To purchase tools, call 1-877-531-7321 (US) / 1-844- 608-3081 (CA).
- Press the tool release button to remove the tool from the hose.
- Press the cover release button on the tool and pull off tool cover. Remove the insert by pulling it off with force, if necessary
- Rinse thoroughly with clean water. Allow the parts to dry before reinstalling.
- DO NOT wash in the dishwasher.
- DO NOT install damp.
- Reinstall the tool cover and the insert back into place until a click is heard.
CLEANING THE FLEXIBLE HOSE
It is recommended to clean the hose with clean water after each use.
- Empty the dirty water tank. Ensure both the clean water tank and dirty water tank are placed correctly on the unit.
- Install the tool onto the hose end.
- Suck up clean water from a bowl (or bucket) to rinse the hose. Lift the end of the hose and stretch out to ensure all water is cleared.
TROUBLESHOOTING
Review this table to find do-it-yourself solutions for minor performance problems. Any service needed, other than maintenance described in this Use & Care Guide, should be performed by a qualified service agent.
WARNING Disconnect electrical supply before performing maintenance to the carpet cleaner. Failure to do so could result in electrical shock or personal injury
PROBLEM
- The cleaner will not run.
- Poor job of dirt pick-up.
- Water escapes from the cleaner.
- The cleaner will not dispense.
- Hose nozzle will not spray after filling the clean water tank.
- Motor noise becomes high-pitched.
POSSIBLE CAUSE
- Unplugged at wall outlet.
- Defective wall outlet.
- The motor is damaged.
- Dirty water tank is not installed correctly.
- Dirty water tank is full.
- The flexible hose is clogged.
- Dirty water tank is full.
- Dirty water tank is not installed correctly.
- Clean water tank is not installed correctly.
- Clean water tank is empty.
- Clean water tank is not installed correctly.
- The cleaner is overheated.
- Air is trapped in the pump and hose.
- Dirty water tank is full.
- The flexible hose is clogged.
- The float in the dirty water tank has been activated.
SOLUTION
- Plug in firmly.
- Check with a good appliance or lamp. Be sure the power cord plug is fully plugged into a good wall outlet.
- Call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
- Check the dirty water tank for correct installation. Ensure it is installed in place.
- Empty the dirty water tank.
- Clean the hose. Follow instructions on page 15.
- Empty the dirty water tank.
- Check the dirty water tank for correct installation. Ensure it is installed in place.
- Check the clean water tank for correct installation. Ensure it is installed in place.
- Fill the clean water tank.
- Check the clean water tank for correct installation. Ensure it is installed in place.
- Unplug the power cord and let the cleaner cool down for 30 minutes. Restart the cleaner. If the problem persists, call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
- Turn on the cleaner. If hose does not spray, prime the pump by lowering the hose down to the floor and hold the trigger for up to 1 minute.
- Empty the dirty water tank.
- Clean the hose. Follow instructions on page 15.
Empty and clean the dirty water tank.
REFRENCE LINK
