Snail ax SL-632N Shiatsu Massager Featured image

Snail ax SL-632N Shiatsu Massager User Manual


Snail ax SL-632N Shiatsu Massager User Manual

Snail ax SL-632N Shiatsu Massager PRODUCT image

Safety Instructions

Please read the following instructions carefully before putting your massage device into use to ensure trouble-free operation and optimum efficiency. Please retain these operand instructors for further use!

  •  The massage device conforms to recognized technical principles and the latest safety regulations.
  • Do not wet, do not use pins, and never remove the cover.
  • This item is NOT A TOY. Close supervision is necessary when this appliance is used by, on, or near children or disabled persons.
  • This appliance should never be let unattended when plugged in.
  •  Never use any power sources other than a standard 110V wall outlet or the 12V Car adaptor provided as original equipment with this unit.
  • Any possible repairs may only be carried out by authorized expert staff. Improper use and unauthorized repairs are not permitted for safety reasons and lead to loss of warranty.
  •  Never touch the power plug with wet hands.
  •  Please avoid contact with the device with water, high temperatures, and direct sunlight.
  •  Do not use any damaged cables, plugs, or loose sockets.
  •  Never operate under blankets where the air opening may be blocked.
  • If plugs or cords are damaged, they must be replaced by the manufacturer, a service representative, or by qualified personnel.
  • In case of malfunction, disconnect immediately from the mains.
  • Do not use it if you have skin disorders, open wounds, or swollen or inflamed areas.
  • Misuse or incorrect use excludes any liability for damage.
  •  Do not use this device while driving.
  •  Do not use it while you sleep.
  • If you are dependent on electrical aids e.g. pacemakers, please be sure to consult your doctor for medical advice before taking a massage.
  •  The packaging material supplied should not be used as a toy.
  • Do not use this product for medical treatment.

Congratulations on your purchase of the Snail ax Massager. It combines lighted heat therapy together with 8 massage nodes which rotate in unison to provide you with a deep-penetrating warmth and rejuvenating massage at home or away. Your body will feel more relaxed and rejuvenated.


Snail ax SL-632N Shiatsu Massager fig 1


  •  Neck & Shoulder Shiatsu massager with heat
  • Home adapter
  • 12V car adapter
  •  Removable sleeve


Measurements…19.81 x 12.2 inches
Voltage…Input: AC 100-240V ~50/60Hz Output: 12VDC 1500mA
Nominal Power…Max. 18 Watt
Automatic runtime…15 minutes

Setup and Operation

  1.  Connect the adapter cable to the cable on the cushion.                                                                                                                                                                                                                                                                                                                                                                                    Snail ax SL-632N Shiatsu Massager fig 2
  2.  Plug the home adapter into an outlet or the car adapter into your car’s power receptacle.
  3. Turn on the massager and select your desired settings through the below controller.
  4. An additional dust-proof sleeve is provided to cover the massage heads for softening purposes when needed.

Snail ax SL-632N Shiatsu Massager fig 3


  • Press the Power button to turn on the massager and activate the default setting massage mode i.e. the massage heads will rotate clockwise at a high level of intensity and with heating until it was auto shuts off or press the corresponding button to change it.
  • This device will switch off automatically after 15 minutes timer runs out.

How to use your massager

Please use in the manner shown below

Snail ax SL-632N Shiatsu Massager fig 4


  •  Remove the adapter from the outlet when not in use.
  • Do not set up or use the massager in a bathroom or similarly wet/damp areas.
  •  For your own safety, we equip the massager with protection against overheating. Heat is created in the motors when placed under great stress and excessive pressure. Before this could create any risk and after a runtime of 15 Minutes. The massager will switch off automatically and will only allow switching on again after an appropriate downtime.
  •  Likewise, you should allow your body some rest periods. To avoid straining your muscles too much, we recommend to not exceeding a continuous massage of 15 Minutes.


  1. Always unplug the unit before cleaning it. Never touch the power plug with wet hands. Before cleaning, allow the unit to cool.
  2. Wipe the unit with a soft, dry cloth. Do not use cloths containing any kind of chemical or alcohol and solvent liquids.
  3. Never submerge any part of the unit in liquid.
  4. If the unit is particularly dirty, use the following instructions:
  5.  Dampen a cloth in water or a 3%–5% mild detergent solution.
  6. Wipe the dirty areas with a wet cloth.
  7. Clean the cloth in water and wring it out, then wipe away any remaining detergent from the surface of the unit.
  8.  Wipe the areas with a soft, dry cloth to dry.
  9. Wait for the unit to become fully dry before use.
  10. Place the massager in a safe, dry, and cool place. Avoid contact with sharp edges or pointed objects which might cut or puncture the surface.
Removable Sleeve
  • The sleeve wraps around the unit, covering massage heads, and fastens with a loop strip.
  • Wash in cold water with mild detergent. Allow airing dry.


Snail ax SL-632N Shiatsu Massager fig 5


If you have any issues with the product, please feel free to contact us by sending an email to We will strive to provide the best service possible within 24 hours.

30 days unconditionally Return                                                                                                                                                                                    Snail ax product can be returned to receive a full refund for any reason within 30 days. Please contact our customers service (, our staff will contact you within 24 hours.

90 days refund/replace
Snail ax product can be returned / replaced within 90 days if the product break down in the period of proper use.

12 months Warranty
If the product breaks down within 12 month in period of proper use, customers can enjoy the relevant warranty to get them replaced.

No warranty will be given to any force majeure and man-made causes of a defective product, such as improper care, personal tear down and willful damage, etc.

Extend Warranty for Free

  1.  Enter the following URL or scan the QR code below to find the Snail Ax Facebook page and like it, enter “Warranty” to messenger to extend your warranty from 1 year to 3 years.                                                                                                                                                                                                                                                    Snail ax SL-632N Shiatsu Massager fig 6                                                                           
  2.  Send the message “Warranty” and email us at  to extend your warranty from 1 year to 3 years.

Have question?

Tel: 734-709-6982
Monday-Friday 9:00 AM-4:30 PM


NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  •  Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  •  Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio / TV technician for help.
  • This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
  1.  this device may not cause harmful interference.
  2.  this device must accept any interference received, including interference that may cause undesired operation.
    WARNING: Changes or modifications to this unit is not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment


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