Ecobee Switch+ User Guide
Warning
Installing this product involves handling high voltage wiring. Each step of the enclosed instructions must be followed carefully. To avoid fire, personal injury, or death, turn off your circuit breakers and follow the proper safety precautionsbefore proceeding. UNSURE ABOUT HANDLING ELECTRICAL WIRING? CONSULT A QUALIFIED ELECTRICIAN.
Getting your Switch+ up and running is as easy as 1-2-3
Download the ecobee app. 2. Install your Switch+. 3. Register ecobee Switch+ to unlock Amazon Alexa and other smart features.
Daylight helps
You’ll need to turn off your power for installation. We recommend getting started during the day.
Step-by-step visual guides that land you right at registration
Download the ecobee app—where you’ll find videos, diagrams, and a guided tour of registration and smart features.
What’s in the box:
Tools you’ll need:
Compatibility and rating
Is this location controlled by only one switch?
ecobee Switch+ can only be installed in locations where the light is controlled by only one switch.
Do you have at least one neutral wire in your set-up?
Neutral wires are white and come as either a single wire or a pair. Unsure? Keep reading for instructions.
Rating
120V AC 60Hz
600W Incandescent
150W I.BAL (LED and CFL)
Turn off your breakers
Turn off the circuit breaker for the switch you’re replacing. If breakers aren’t labeled, turn off the master power.
Before proceeding
Your lights should NOT turn on. Confirm you’ve turned off the right breaker by flipping your wall switch on and off several times.
Remove old switch
Unscrew your existing wall plate and switch from the wall. Disconnect the wires attached to your switch by turning the wire nuts counterclockwise. Remove your existing switch.
If paint has dried around your switch, it may require more force to unmount it.
Identify wires
You should see 4 types of wires in your wall box. Here’s how to identify them.
Connect your Switch+
Match the neutral wire from your Switch+ to the 2 neutral wires from your wall box. Together, insert them into the wire nut to connect. Match the remaining wires as shown and secure with wire nuts.
Don’t know how to use a wire nut? Turn the page for help.
Wire nuts 101
Wire nuts are used to connect two or more wires together.
Connecting wires
Hold the wires you’re connecting parallel to one another so that the ends are aligned. Holding the wires together and parallel, insert them into a wire nut. Twist the wire nut clockwise until secure. Doublecheck by tugging on the wires gently.
If they separate or shift inside the nut, realign the wires and replace the cap. Twist the cap clockwise until the wires are secured.
If you have pliers, use them to gently twist wires together before inserting them into the wire nut. You can also use them to straighten curved wires.
Fit wire nuts into wall box
Push each wire nut in—one at a time—as close to the back of the wall box as possible.
Mount ecobee Switch+
Using the mounting screws provided, mount your ecobee Switch+. Make sure it’s level and flush against the wall.
Power system back on
Return to your circuit breaker and turn on the power for the switch you just replaced.
Test your Switch+
Give your Switch+ a moment to power on. Test it by turning it on and off, using the on/off button on the front of your Switch+. If it powers on, snap on your wall plate. If your Switch+ does not power on, turn off your circuit breaker and double check that your wires are connected securely. Then test again. Still a no-go? Call ecobee customer support at 1-877-932-6233.
Congratulations, you did it!
Keep going on the ecobee app to register your device, connect to Wi-Fi, and unlock smart features. To connect to HomeKit, use the ecobee app on your iOS device and refer to the code on the back of this manual.
Here’s what your Switch+ can do
Ask Alexa*
Ask to turn the lights on or off, set a timer, read the news or weather, play music or podcasts, and more.
Turns off your lights for you We’ll take care of it when the room is empty.
Go hands-free
Have your lights turn on when you enter the room and it’s dark.
Smarter outdoor lighting
Upgrade your lighting to automatically turn on at sunset and off when you choose.
Night light
Enable the night light setting on your ecobee app to make your Switch+ glow in the dark.
Troubleshooting
Press and hold the on/off button on the front of your Switch+ for 5 seconds. Using voice prompts*, your Switch+ will cycle through the options: reset Wi-Fi, reset HomeKit, restart device, and reset device to factory settings. Select an option by pressing the on/off button again, or cancel the menu by pressing either of the top buttons. *Not all languages may be available on Amazon Alexa Voice Service. Go to Amazon.com for the list of currently supported languages.
We’re here to help
ecobee.com
support@ecobee.com
1-877-932-6233
FCC Compliance Statement Compliance Notice:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
1-Year Limited Warranty
ecobee warrants that for a period of one (1) year from the date of purchase by the consumer (“Customer”), the Switch+ (the “Product”) shall be free of defects in materials and workmanship under normal use and service. During the warranty period, ecobee shall, at its option, repair or replace any defective Products, at no charge. Any replacement and/or repaired device are warranted for the remainder of the original warranty or ninety (90) days, whichever is longer. A proof-of-purchase will be required from the Customer in order for ecobee to provide a replacement and/or repaired device. This Warranty is valid only for Product installed in the country in which it is purchased.
HomeKit set-up code:
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