THETFORD Porta Potti 565 Series FEATURED

THETFORD Porta Potti 565 Series user manual


THETFORD Porta Potti 565 Series

THETFORD Porta Potti 565 Series


THETFORD Porta Potti 565 Series FIG 1

THETFORD Porta Potti 565 Series FIG 2

Main parts

  • A Flush-water tank
  • C Cover
  • D Seat
  • E Toilet bowl
  • F1 Piston pump {565P]
  • F2 Electric pump {565E)
  • G Level indicator flush-water tank
  • H Water fill cap
  • I Blade handle
  • J Clasp
  • K Water fill adaptor
  • B Waste-holding tank
  • L Pour out spout
  • M Cap+measuring cup
  • N Blade opener
  • D Vent button
  • p Level indicator waste-holding tank
  • 0 Toilet roll holder
  • R Lip seal
  • s Vent seal

Optional extra for your toilet

Floor plate : This allows you to attach the toilet to the floor, wherever you like. One simple action releases the toilet.


This is the user manual for your Thetford portable toilet. Read the safety instructions and information on use and maintenance of the toilet carefully before continuing. This will enable you to use the toilet safely and efficiently. Retain this manual for future reference.

Fort he latest version of this manual, please visit

Before use

See the images in the ‘Quick Guide’ at the front of the manual for a visual reference (p 2-3).

Your portable toilet is made up of two detachable sections: the flush-water tank (0) and the waste-holding tank (0). Before using the toilet, it is vital that you add toilet additives (where available) to both tanks.
Not using the correct products to A M care for your Thetford toilet could cause damage.

Use of the toilet

See the indicated Quick Guide images for visual reference.

To vent any built-up heat or altitude pressure and prevent splashing close the cover and once open and close the blade.

Opening the blade
The toilet can be used with the blade open or closed. To open the blade, pull the blade handle l􀁍CD].
Make sure you always close the blade completely after use.

Flushing the toll et
You can achieve the most effective flush by operating the manual pump with three or four short flushes($]. A toilet with an electric pump will automatically flush with short interruptions (G)].

  • Do not use ordinary toilet paper this may cause clogging.
  • To ensure toilet paper is always on hand, your toilet includes space for one toilet roll.
  • To prevent water damage to your M A caravan or motor home, do not travel with a waste-holding tank that is more than 3/4 full. This may cause leakage through the venting system.
  • To prevent water damage to your ill Ii\ caravan or motor home, do not travel with water in the toilet bowl.
  • To prevent water damage to your Ii\ ill caravan or motor home, do not travel with a flush-water tank that is too full. Thetford advises travelling with an empty flush-water tank, but at least not filled more than half-full.
  • The toilet can withstand an ill maximum load of 120kg (265 lbs). Make sure you do not overload the toilet.

Emptying the tanks

See the indicated Quick Guide images for visual reference.
If you want to continue using your toilet after emptying it, prepare the waste holding tank again.

Waste-holding tank
You need to empty the waste-holding tank when the level indicator turns red.

Separate the tanks(01].
Take the waste-holding tank to an authorised waste disposal point. Remove the cap from the pour-out spout, while it is pointing upwards(02]. Press and hold the vent button with your tumb while the pour-out spout is pointing downwards to empty the waste-holding tank without splashing (13].
Rinse the tank (14)/15]. Recombine the tanks [16].

Flush-water tank
Only empty the flush-water tank completely if you expect not to use your toilet for a long period.

Maintenance and cleaning

Thetford recommends cleaning your toilet regularly to prevent limescale and ensure optimal hygiene.

  • Clean the inside of the bowl with a soft brush and a special cleaning product.
  • Clean the complete toilet with special cleaning products.

A Never use household cleaners to M clean your portable toilet. These may cause permanent damage to the seals and othertoilet components.
Also maintain your toilet regularly to prolong the lifespan of your toilet.

  • Clean the inside of the waste-holding tank 2 to 3 times a year to remove stubborn limescale.
  • Treat the seals with special lubricant to keep the seals soft and pliable.
  • Never use Vaseline or vegetable oil M A to lubricate the seals. This may cause leakage to your waste-holding tank.
  • A Thetford offers a wide range of V toilet additives and care products. look on the flyer for the variety of all products.
  • The valve blade seal is a part of the ill Ii\ toilet that is subject to wear. Depending on the extent and manner of servicing, after a certain period the seal will lose quality and must be replaced.

Winter use

You can use your toilet as normal in cold f!f!’I weather as long as the toilet is situated in lilll a heated location. If this is not the case,
and there is a risk of frost, we advise not to use your toilet. Make sure you completely drain the toilet. Then empty the waste-holding tank and the flush-water tank, see Putting in storage.

Putting in storage

  • Empty the flush-water tank. Flush the toilet until no more water is being pumped out.
  • Empty the waste-holding tank. Thoroughly clean and dry the whole toilet.
  • Open the blade and loosen the cap of the pour out spout to ventilate the waste-holding tank.
  • loosen the water fill cap to ventilate the flush-water tank.

We recommend maintaining your toilet before putting it into storage. See Maintenance and cleaning.


Your product has been designed and manufactured with high quality materials and components, which can be recycled and reused. When your product has reached its end of life, dispose of the product according of the local rules. Do not dispose of the product with the normal household waste. The correct disposal of your old product will help prevent potential negative consequences to the environment and human health.


If you have questions about your product, parts, accessories or authorized services:

  • Visit
  • If you cannot solve a problem, contact the authorized local Service Centre or Thetford Customer Service in your country.

For correct and efficient support, please have ready:

  • Your name and address.
  • Toilet model and serial number from data badge.
  • Date of purchase.

Spare parts
Original Thetford spare parts are available through your own dealer or authorized Thetford Service Centre. Original Thetford spare parts are available through your own dealer or authorized Thetford Service Centre.


For our warranty clause, please refer to the conditions mentioned on For more information, please contact Thetford Customer Service in your country.


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