Arris SBG7600AC Wireless Gateway Modem User Manual

Arris SBG6580 Wireless Gateway Modem User Manual

Quick Start Guide

What You Should Know
The SBG10 is a combination DOCSIS 3.0 cable modem and a two-port Ethernet router with Wi-Fi. It uses DOCSIS 3.0 technology to provide ultra-high-speed Internet access. Using the connection capabilities of the SBG10, you can connect your computer and other devices via the Ethernet ports or the 2.4 GHz and 5 GHz wireless connections. The SBG10 connects to the existing coaxial cable connection in your home.

This quick start guide provides instructions to install your SBG10 and set up a secure Wi-Fi network connection on your home or small business network. To customize your Wi-Fi network connection or review other connection methods and advanced Wi-Fi cable modem settings, refer to the SURFboard SBG10 User Guide. The user guide, Technical Support, frequently asked questions (FAQs), and additional ARRIS product information are available online at the ARRIS Support website, www.arris.com/selfhelp. For information on other ARRIS consumer products, please visit www.surfboard.com.

In the Box 

Gateway Label

Note: The gateway label is located on the bottom of your SBG6580. You may need the following information to activate your gateway and set up a wireless network connection.

• Model – Gateway model name.
• SSID – Default name of your wireless network. It is highly recommended that you change the default network name or add additional wireless networks.
• WI-FI SECURITY KEY – Wireless network password to log on to your wireless network using a secure gateway. It is highly recommended that you change the default Wi-Fi Security Key to a more secure password to protect your wireless network from unauthorized access.
• S/N – Gateway serial number. Your service provider may request the serial number to activate and provision your gateway.
  • HFC MAC ID – Your service provider may request the Media Access Control (MAC) number to activate your gateway.

No part of this publication may be reproduced or transmitted in any form or by any means without written permission from ARRIS Enterprises, LLC. ARRIS, SURFboard, and the ARRIS logo are all trademarks or registered trademarks of ARRIS Enterprises, LLC. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks or the names of their products. ARRIS disclaims proprietary interest in the marks and names of others. 598484-001-c 2/2016

Install the Gateway

Note: Additional items (coaxial cable or RF splitter) that are not included with your SBG6580 may be needed to complete your gateway installation.

1. Connect the coaxial cable from the cable wall outlet or RF splitter (optional) to the Cable connector on the rear of your SBG6580. Use your hand to tighten each connector to avoid damaging them.
2. Connect the Ethernet cable to the Ethernet port on your computer and to an available Ethernet port on the rear of your SBG6580.
3. Connect the power cord to the Power port on the rear of your SBG6580 and then plug it into an electrical wall outlet that is not controlled by a wall switch. This automatically powers your SBG6580. Check the front panel LEDs on your SBG6580. During the initial startup, the Power, Receive, Send, and Online LEDs should light up. See Front Panel LEDs for more LED information.

Set Up a Wireless Network Connection

Choose one of the following two options to set up your wireless network connections. When done, continue with Test Your Wireless

Network Connection.

• Computer Wireless Network Options
• WPS Pairing Button

Network Connection. 

Note: The steps for setting up a wireless network may differ slightly depending on the operating system installed on your computer. The following steps apply to Windows® 7.

1. From the Windows taskbar on your computer, click the following links in sequential order to open the list of available wireless networks:
   • Start (button)
   • Control Panel
   • Network and Sharing Center
   • Connect to a network
2. Scroll down the list and click on the wireless network name or SSID for your SBG6580 (for example, SBG6580-C95A2 or SBG6580-2-C95A2). The SSID is listed on the gateway label at the bottom of your SBG6580.
3. Select Connect automatically to set up automatic log-on connections for the wireless devices on your home network.
4. Click Connect to open the Connect to a Network window.
5. Type your wireless network security code or password in the Security key field. Note: Enter the Wi-Fi Security Key listed on the gateway label or create your own network password (see the SURFboard SBG6580 User Guide for more information on changing your network password).
6. Select Hide characters to encrypt your wireless network password for security purposes and then click OK to complete the wireless network connection. The Successfully added message should display.
7. Close the Wireless Network Connection window.

Set Up an Internet Connection

1. Power ON your computer and log in.
2. Contact your service provider to activate (provision) your SBG6580. Note: Your service provider may allow for automatic activation which will automatically launch a special website when you open a web browser. If so, continue with step 3.  Otherwise, contact your service provider.
3. Open a web browser on your computer (such as Internet Explorer, Google Chrome, Firefox, or Safari).
4. Type a valid URL (such as www.surfboard.com) in the address bar and press Enter. The ARRIS website should open. If it fails to open, contact your service provider to set up your Internet service or activate your SBG6580.

Front Panel LEDs
During normal operation, the Power, Receive, Send, and Online LEDs on the SBG6580 front panel should always be lit. The Wireless LED will light up when a wireless connection is made on your home network. If an LED did not light up, contact your service provider for assistance.

Use the WPS Pairing Button

Note: To use Wi-Fi Protected Setup™ (WPS), your computer must support WPS and also have WPA security compatibility. The WPS option automatically assigns a random SSID wireless network name and Wi-Fi Security Key to connect your SBG6580 and other WPS-enabled wireless devices to your wireless network.

1. Power ON your SBG6580 and other WPS-enabled wireless devices that you want to connect to your wireless network.
2. Press the WPS button on the SBG6580 front panel.
3. Press and hold the WPS button on your WPS-enabled computer or other WPS device for five or more seconds, then release.
4. Repeat steps 2 and 3 for each additional WPS-enabled wireless device.

Test Your Wireless Network Connection

1. If connected, disconnect the Ethernet cable from your computer and the SBG6580.
2. Open a web browser on your computer.
3. Type a valid URL (such as www.surfboard.com) in the web browser address bar and press Enter.
4. If the website fails to open, please contact your service provider.

Start the Gateway Web Manager

Use the SBG6580 Web Manager to set up and manage your wireless gateway and network security configurations. To access the web manager:

1. Open a web browser on your computer.
2. Type 192.168.0.1 in the address bar, and press Enter.
3. For SBG6580 and SBG6580-2 models, type the following default user name to log in: admin.
4. Check the upper left corner of the web manager log in screen for your model name and then type the default password:
   • For SBG6580 models: type motorola
   • For SBG6580-2 models: type password
5. Click Login to open the SBG6580 Web Manager

REFERENCE LINK

https://www.surfboard.com/