SNAILAX SL-233 Shiatsu Neck & Back Massager featured

SNAILAX SL-233 Shiatsu Neck & Back Massager


SNAILAX SL-233 Shiatsu Neck & Back Massager

SNAILAX SL-233 Shiatsu Neck & Back Massager

Safety Instructions

Please read the following instructions carefully before putting your massage device into use to ensure trouble-free operation and optimum efficiency. Please retain these instructions for further reference!

  • The device conforms to recognized technical principles and the latest safety regulations.
  • This items is NOT A TOY. Close supervision is necessary when this appliance is used by , on, or near children or disabled persons. Do not allow children to play with product .
  • Do not allow more than one person to use this product at a time.
  • The device should never be left unattended when plugged in.
  • Never use any power sources other than UL standard home adapter provided as original equipment with this massage device.
  • Any possible repairs may only be carried out by authorized expert staff. Improper use and unauthorized repairs are not permitted for safety reasons and lead to loss of warranty.


Thank you for purchasing Shiatsu Neck & Back massager with heat by Snailax Corporation. With normal care and proper treatment, it will provide years of reliable service. Please read all instructions carefully before using this product. Please retain this manual for future reference.


  • Electrically height-adjustable Shiatsu neck massage Selectable direction: clockwise/anticlockwise
  • Shiatsu back massage
  • Customizable SPOT massage
  • Soothing rolling massage
  • With an optional heat function
  • Massage areas can be selected (upper, lower, full back)
  • Seat vibration massage
  • Surface of the device in leather optics (PU), and breathable mesh


  • SL-233 Shiatsu Neck & Back Massager with Heat
  • 12V home adapter

SNAILAX SL-233 Shiatsu Neck & Back Massager fig 1


  • Measurements: 30.3×17 inches (Back) 14.2×18 inches (Seat)
  • Weight: 11.4lbs
  • Voltage:
    • Input: AC 100-240V ~50/60Hz’
    • Output:12VDC 3.5A
  • Nominal Power: max. 42Watt
  • Default Automatic runtime: 15 minutes

Setup and Operation

  1. Attach the massager to a chair with elastic straps or place it on another support.
  2. Connect the adapter cable to the corresponding cable on the cushion.SNAILAX SL-233 Shiatsu Neck & Back Massager fig 2
  3. Plug the home adapter into an outlet.
  4. Turn on the device using the controller ( instructions on page 5 ).
  5. When finished place the controller in the pouch at the side of the cushion.
  6. Detachable intensity control flap for the back lets you choose a softer or more intense massage.
    Detachable cover for neck lets you choose a softer or more intense massage.



If the Shiatsu is too strong,

  1. Install the flap onto the cushion to get a softer massage.
  2. Place a blanket or towel between you and the massager to achieve a far softer massage intensity if you still feel too strong shiatsu after installing the flap onto the cushion.
    If the shiatsu can’t reach your neck, shoulder or lower back area
  3. If you want to massage your neck, shoulder, and lower back, but the shiatsu nodes can not reach the area in need, you may adjust the height of your back when sitting, by placing a seat cushion or a pillow on the sitting part.

SNAILAX SL-233 Shiatsu Neck & Back Massager fig 3

  • The device will automatically switch off after 15 minutes timer run out.
  • Remove the adapter from the outlet when not in use.
  • Do not setup or use the massager in a bathroom or similary wet / damp areas.
  • Do not use this device while driving.

You should allow your body some rest periods. To avoid straining your muscles too much, we recommend Not exceeding a continuous massage of 15 Minutes per time and Not exceeding 3 times use one day.

Controller Instructions

SNAILAX SL-233 Shiatsu Neck & Back Massager fig 4

Cleaning & Maintenance Instructions

  1. Do not wash in the washing machine or immerse the product or the adapter in water.
  2. Always switch off before cleaning and remove the adapter from the socket with clean, dry hands.
  3. The massager should be wiped with a slightly moist cloth and dried thoroughly. Do not wipe the product with alcohol or harsh chemicals such as thinner or bleach.
  4. The Cover for the neck is detachable and washable.
  5. Do not overstretch the elastic back straps.
  6. Keep away from heat, fire, or exposure to direct sunlight.
  7. Do not apply excessive pressure or impact onto massager/massage heads. Application of a direct force in excess of 110 lbs. may damage your massager and invalidate your warranty. Refrain from over usage of the device.
  8. Store the massager in a cool, dry place out of reach of children.
  9. Avoid contact with sharp edges or pointed objects which might cut or puncture the cover of the massager.


Massage heads rota�ng at reduced speed.The load on the massage heads is excessive. Reduce load and try again.
Massage heads only rotate in

the upper or lower region.

The massage has been ac�vated for the upper or lower back region. Press the ‘Full Back’ bu�on for the massage to cover both regions.


Device switches off suddenly

Device may have been in use for 15mins. Auto-shut-off func�on ac�vated. Con�nue using by pressing the ‘power’ bu�on a�er res�ng the unit for 15mins.
Over-heat protec�on func�on ac�vated. Device is switched off for your safety. Please rest device for 15-30mins before restar�ng.


Device fail to start

Check if device has been used for more than 15mins. If so, let device rest for 15mins before con�nuing. Device may require longer �me to cool in warmer environments.
Check if adapter is plugged into socket.
Check if adapter output is connected to device power inlet wire.
Jerky mo�on of massage heads / Vibra�ons from deviceExcessive pressure may have been applied

onto the device. Reduce the load and try again.

Infra-red lights are on but no mo�on from massage headsDevice may be jammed. Remove pressure / load from the device and press the ‘Full Back’ bu�on to try again.


If you have any issue with the product, please feel free to contact us by sending an email to We will strive to provide the best service possible within 24 hours.

30 days unconditionally Return
Snailax products can be returned to receive a full refund for any reason within 30 days. Please contact our customer service (, our staff will contact you within 24 hours.

90 days refund/replace
Snailax products can be returned/replaced within 90 days if the product breaks down in the period of proper use.

12 months Warranty
If the product breaks down within 12 month period of proper use, customers can enjoy the relevant warranty to get them replaced.

No warranty will be given to any force majeure and man-made causes of a defective product, such as improper care, personal tear down and willful damage, etc.

Extend Warranty for Free

  1. Enter the following URL or scan the QR code below to find the Snailax Facebook page and like it, enter “Warranty” to messenger to extend your warranty from 1 year to 3 years.SNAILAX SL-233 Shiatsu Neck & Back Massager fig 5
  2. Send the message “Warranty” and email us at to extend your warranty from 1 year to 3 years.

Have question?


NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communicants.

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio / TV technician for help.

2750 Carpenter Road, Suite 1 B, Ann Arbor, 48108 Tel:734-709-6982


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