Sport DOG TEK 1 0 GPS Tracking & Training System User Manual
HOW THE SYSTEM WORKS
The SportDOG Brand™ TEK SERIES GPS Tracking and Training System has been proven safe, comfortable and effective for all dogs over 3.6 kg. Consistent, correct use of this product allows you to track your dog, reinforce commands, and correct misbehavior from up to 11 km. The Handheld Device receives your location from its built-in GPS antenna and receives location updates from the antenna mounted on the collar to track the location of your dog. The Handheld Device sends a signal, activating the E-Collar Module to deliver a harmless stimulation. With proper training, a dog will learn to associate the signal with a command. Like all SportDOG® products, this model features adjustable stimulation levels so you can tailor the stimulation level to your dog’s temperament, eliminating the risk of over-correction.
IMPORTANT: THE TEK SERIES GPS TRACKING AND TRAINING SYSTEM HAS A RANGE OF UP TO 11 KM. DEPENDING ON THE WAY YOU HOLD THE HANDHELD DEVICE, THE MAXIMUM RANGE MAY VARY. FOR CONSISTENTRESULTSAT LONGER RANGES, HOLD THE HANDHELD DEVICE IN A VERTICAL POSITION AWAY FROMYOURBODYANDABOVEYOURHEAD.TERRAIN,WEATHER,VEGETATION, TRANSMISSIONS FROM OTHER RADIO DEVICES, AND OTHER FACTORS WILL AFFECT THE MAXIMM RANGE.
OPERATING THE TEK SERIES
The following terms are used throughout this manual:
- SELECT: Move the highlighted area on the screen up, down, left, or right with the respective arrow keys on the Menu Selection Pad to select individual menu items. A selected item is highlighted in orange.
- BACK: Press the BACK button on the top right side of the Handheld Device to go to the previous menu.
- FIELD: The location on a page where data can be entered.
- ENTER: Press the TRACKING/TRAINING TOGGLE button in a text entry field to select a highlighted character.
PREPARE THE E-COLLAR MODULE
TO CHARGE THE E-COLLAR MODULE:
- Lift the rubber cover protecting the E-Collar Charging Jack located on the bottom of the E-Collar Module next to the ON/OFF button.
- Connect one of the charger connectors to the Charging Jack.
- Plugt he charger into a standard wall
- Charge the E-Collar Module for 2 hours.
- When charging is complete, indicated by the E-Collar Indicator Light blinking green, replace the rubber
Using LiIon technology, the ECollar Module only requires a 2 hour charge. It is not harmful to let the unit charge more than 2 hours.
Note: Approximate battery life between charges is 20 hours, depending on the frequency of use.
TO TURN THE E-COLLAR MODULE ON:
Press the E-Collar Module ON/OFF button and release when the E-Collar Indicator Light comes on green. The E-Collar Module will beep 1 to 5 times indicating which channel the collar is on.
TO TURN THE E-COLLAR MODULE OFF:
Press and hold the E-Collar Module ON/OFF button until the E-Collar Module Indicator Light comes on solid red and the E-Collar Module beeps for 2 seconds. To extend the battery life between charging cycles, turn OFF the E-Collar Module when it is not in use.
E-COLLAR MODULE INDICATOR LIGHT
| OPERATIONAL MODE | LIGHT COLOUR | LIGHT FUNCTION | BATTERY STATUS | SPEAKER FUNCTION |
| Unit is turned ON via ON/OFF button | Green | Light is solid in colour during beep sequence | N/A | Beeps 1 to 5 times indicating which channel the collar is on |
| Unit is turned OFF via ON/OFF button | Red | Light is solid in colour during beep sequence | N/A | Beeps continuously for 2 seconds |
| Unit is ON | Green | Single blink every 3 seconds | Good | N/A |
| Amber | Single blink every 3 seconds | Medium | N/A | |
| Red | Single blink every 3 seconds | Low | N/A | |
| Unit is in pairing mode | Amber | Light is solid in colour | N/A | N/A |
| Unit is delivering continuous, momentary, rising, or programmable stimulation | Red | Light is solid in colour | N/A | N/A |
| Unit is delivering tone | Off | N/A | N/A | Unit will beep for as long as button is pressed. |
| Unit is delivering vibration | Off | N/A | N/A | Unit will vibrate for as long as button is pressed. |
| Unit is charging | Green | Light is solid in colour | N/A | N/A |
| Unit is fully charged | Green | Single blink every 1 second | Good | N/A |
DOG TRAINING
GENERAL TRAINING TIPS
BEFORE TRAINING WITH THIS PRODUCT:
You will have the most success using this product if you always remember to teach a command before trying to reinforce the command with stimulation. Always keep the following training tips in mind:
- Eliminate single misbehavior or teach a single obedience command at a If you move too fast with the training, your dog may become confused.
- Be consistent. Give your dog a tone, vibration, and/or stimulation for each misbehavior.
- Do not overcorrect your Use as little stimulation as possible to train your dog.
- Restrict your dog from situations in which he has a history of misbehaving unless you can supervise him and use theTEK SERIES Handheld Device for applying tone, stimulation, or
- Ifyou notice one situation in which your dog misbehaves repeatedly, set up this situation as a training session. This will dramatically increase your chances of success.
- Ifyour dog has a timid reaction to the tone, stimulation, or vibration (especially the first couple of times), do not be alarmed. Redirect his attention to a simple and appropriate behaviour (i.e. a known command, such as “Sit”).
- Never use the TEK SERIES GPS Tracking and Training System to correct or eliminate any form of aggressive If your dog exhibits such behaviour, contact a professional trainer. Aggression in dogs is the result of many factors – it may be a learned behaviour or it may be brought on as a result of fear. Another factor contributing to aggression in dogs is social dominance. Every dog is different.
Visit our website at www.sportdog.com to find more detailed training tips and guides or contact our Customer Care Centre for further assistance. For a listing of telephone numbers in your area, visit our website at www.sportdog.com.
FAQS
FREQUENTLY ASKED QUESTIONS
| How old does a dog have to be before using the TEK SERIES GPS Tracking and Training System? | Your dog should be able to learn basic obedience commands such as “sit” or “stay”. The collar may be too large for dogs under 3.6 kg or dogs with a neck size under 34.3 cm. |
| Once my dog is trained and has been obeying my commands, will my dog have to continue to wear the GPS Collar with E-Collar Module? | Your dog may need to wear the collar from time to time for reinforcement. Also, many hunters keep the collar on their dog(s) while hunting for maximum control. |
| Is the stimulation safe for my dog? | While the stimulation may be unpleasant, it is harmless to your dog. Electronic training devices require interaction and training from the owner to achieve desired results. |
| Is the GPS Collar with E-Collar Module waterproof? | Yes. It is waterproof and can be submerged in water to a depth of 7.62 m. |
| Can my GPS Collar with E-Collar Module be used around salt water? | If the collar is used in or around salt water, the collar should be rinsed with fresh water following each use. |
| Is the TEK SERIES GPS Tracking and Training System capable of multi-dog tracking? | Yes. The TEK SERIES GPS Tracking and Training System is expandable to a maximum of 12 dogs. Additional collars must be purchased separately (see last page). |
| Can I use the TEK SERIES GPS Tracking and Training System on aggressive dogs? | We do not recommend any of our products be used on aggressive dogs. We recommend that you contact your local veterinarian or professional trainer to determine if your dog might be aggressive. |
| Will I get exactly 11 km of range with the TEK SERIES GPS Tracking and Training System? | The range you get with your TEK SERIES GPS Tracking and Training System will vary according to terrain, weather, vegetation as well as transmission from other radio devices. For maximum amount of range, please refer to the “How the System Works” section of this guide. |
| How long can I continuously deliver stimulation to my dog? | The maximum amount of time you can deliver stimulation to your dog continuously is 10 seconds. After 10 seconds, the Handheld Device will “time-out” and stimulation cannot be delivered to your dog for 5 seconds. After the 5 second “time-out” period, a stimulation button can be pressed again. |
| What do I do if my dog’s neck becomes red and irritated? | This condition is due to the Contact Points irritating the skin. Discontinue use of the GPS Collar with E-Collar Module for a few days. If the condition persists beyond 48 hours, see your veterinarian. Once the skin returns to normal, resume use and monitor the skin condition closely. |
| Can I attach a lead to the GPS Collar with E-Collar Module? | DO NOT attach a lead to the collar. You may put a separate non- metallic collar on your dog’s neck and attach a lead. Be sure the extra collar does not interfere with the Contact Points. |
| Can I add maps to the TEK SERIES GPS Tracking and Training System? | No. Maps cannot be added to your TEK SERIES GPS Tracking and Training System. |
| How old does a dog have to be before using the TEK SERIES GPS Tracking and Training System? | Your dog should be able to learn basic obedience commands such as “sit” or “stay”. The collar may be too large for dogs under 3.6 kg or dogs with a neck size under 34.3 cm. |
| Once my dog is trained and has been obeying my commands, will my dog have to continue to wear the GPS Collar with E-Collar Module? | Your dog may need to wear the collar from time to time for reinforcement. Also, many hunters keep the collar on their dog(s) while hunting for maximum control. |
| Is the stimulation safe for my dog? | While the stimulation may be unpleasant, it is harmless to your dog. Electronic training devices require interaction and training from the owner to achieve desired results. |
| Is the GPS Collar with E-Collar Module waterproof? | Yes. It is waterproof and can be submerged in water to a depth of 7.62 m. |
| Can my GPS Collar with E-Collar Module be used around salt water? | If the collar is used in or around salt water, the collar should be rinsed with fresh water following each use. |
| Is the TEK SERIES GPS Tracking and Training System capable of multi-dog tracking? | Yes. The TEK SERIES GPS Tracking and Training System is expandable to a maximum of 12 dogs. Additional collars must be purchased separately (see last page). |
| Can I use the TEK SERIES GPS Tracking and Training System on aggressive dogs? | We do not recommend any of our products be used on aggressive dogs. We recommend that you contact your local veterinarian or professional trainer to determine if your dog might be aggressive. |
| Will I get exactly 11 km of range with the TEK SERIES GPS Tracking and Training System? | The range you get with your TEK SERIES GPS Tracking and Training System will vary according to terrain, weather, vegetation as well as transmission from other radio devices. For maximum amount of range, please refer to the “How the System Works” section of this guide. |
| How long can I continuously deliver stimulation to my dog? | The maximum amount of time you can deliver stimulation to your dog continuously is 10 seconds. After 10 seconds, the Handheld Device will “time-out” and stimulation cannot be delivered to your dog for 5 seconds. After the 5 second “time-out” period, a stimulation button can be pressed again. |
| What do I do if my dog’s neck becomes red and irritated? | This condition is due to the Contact Points irritating the skin. Discontinue use of the GPS Collar with E-Collar Module for a few days. If the condition persists beyond 48 hours, see your veterinarian. Once the skin returns to normal, resume use and monitor the skin condition closely. |
| Can I attach a lead to the GPS Collar with E-Collar Module? | DO NOT attach a lead to the collar. You may put a separate non- metallic collar on your dog’s neck and attach a lead. Be sure the extra collar does not interfere with the Contact Points. |
| Can I add maps to the TEK SERIES GPS Tracking and Training System? | No. Maps cannot be added to your TEK SERIES GPS Tracking and Training System. |
TROUBLESHOOTING
The answers to these questions should help you solve any problem you have with this system. If they do not, please contact the Customer Care Centre or visit our website at www.sportdog.com. For a listing of Customer Care Centre telephone numbers, visit our website at www.sportdog.com.
| PROBLEM | SOLUTION |
| My Handheld Device does not turn ON. | Check to make sure the unit was properly charged. Refer to “To Charge the Handheld Device” on page 6. |
| My GPS Collar does not turn ON. | Refer to “To Charge the GPS Collar” on page 8. |
| My E-Collar Module does not turn ON. | Refer to “To Charge the E-Collar Module” on page 7. |
| The GPS Collar with E-Collar Module is not responding to the Handheld Device. | • Make sure the GPS Collar and E-Collar Module have been charged. They will charge in 2 hours. • Verify the GPS Collar has been turned ON. Refer to “Prepare the GPS Collar” on page 8. • Verify the E-Collar Module has been turned ON. Refer to “Prepare the E-Collar Module” on page 7. • Refer to “Pair Collars to the Handheld Device” on page 9. |
| I cannot get my compass to calibrate. | Always calibrate the compass outdoors. Refer to “To Calibrate the Compass” on page 6. |
| My dog is not showing up on the TRACKING screen. | Use the Menu Selection Pad on the TRACKING Screen to set the scale to AUTO. |
| I can’t figure out how to set the declination angle. | Refer to “To Set the Magnetic Declination Angle” on page 7. |
| My Handheld Device conflicts with another handheld or similar device. | Refer to “To Change the User ID” on page 15. |
| My GPS Collar is experiencing outside interference. | Refer to “To Change the GPS Channel” on page 15. |
| My E-Collar Module is experiencing outside interference. | Refer to “To Change the E-Collar Channel” on page 15. | |
| My dog is not responding when I press a STIM button. | • Check to see if the E-Collar Module has been turned ON. • If your range has reduced from the first time you used it, please check to see if the battery is low in either the Handheld Device or E-Collar Module. • Many factors can impact the range you have with the TEK SERIES GPS Tracking and Training System. For a list of these factors, please refer to “How the System Works”. • You can verify the E-Collar Module is delivering stimulation to your dog by placing the Test Light, enclosed in your kit, on the Contact Points. Please refer to the “Test Light Tool Instructions” section for details. • Increase the stimulation level. Refer to “To Find Your Dog’s Recognition Level” on page 11. • Make sure the Contact Points are placed snugly against your dog’s skin. Refer to “Fit the GPS Collar with E-Collar Module” for more information. • You may need to switch to the longer Contact Points included with your system or trim the hair beneath the Contact Points. • If you notice your operating time dropping to about half the original time, your E-Collar Module battery needs to be replaced. Contact the Customer Care Centre. |
TERMS OF USE AND LIMITATION OF LIABILITY
- Terms of Use
Use of this Product is subject to your acceptance without modification of the terms, conditions and notices contained herein. Use of this Product implies acceptance of all such terms, conditions and notices. If you do not wish to accept these terms, conditions, and notices, please return the Product, unused, in its original packaging and at your own cost and risk to the relevant Customer Care Centre together with proof of purchase for a full refund.
- Proper Use
This Product is designed for use with dogs where tracking and training are desired. The specific temperament or size/weight of your dog may not be suitable for this Product (please refer to “How the System Works” in this Operating Guide). Radio Systems Corporation recommends that this Product is not used if your dog is aggressive and accepts no liability for determining suitability in individual cases. If you are unsure whether this Product is appropriate for your dog, please consult your veterinarian or certified trainer prior to use. Proper use includes, without limitation, reviewing the entire Operating Guide and any specific Caution statements.
- Noun lawful or Prohibited Use
This Product is designed for use with dogs only. This dog tracking and training device is not intended to harm, injure or provoke. Using this Product in a way that is not intended could result in violation of Federal, State or local laws.
- Limitation of Liability
In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any indirect, punitive, incidental, special or consequential damage and/or (ii) any loss or damages whatsoever arising out of or connected with the misuse of this Product. The Purchaser assumes all risks and liability from the use of this Product to the fullest extent permissible by law. For the avoidance of doubt, nothing in this clause 4 shall limit Radio Systems Corporation’s liability for human death, personal injury, fraud, or fraudulent misrepresentation.
- Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices governing this Product from time to time. If such changes have been notified to you prior to your use of this Product, they shall be binding on you as if incorporated herein.