You are currently viewing Viewsonic IFP2710 27″ 10-Point Multi-Touch Interactive Display User Guide

Viewsonic IFP2710 27″ 10-Point Multi-Touch Interactive Display User Guide


Viewsonic IFP2710 27″ 10-Point Multi-Touch Interactive Display User Guide


Important Safety Instructions

  1. Read these instructions completely before using the equipment.
  2.  Keep these instructions in a safe place.
  3. Heed all warnings and follow all instructions.
  4.  Sit at least 18” / 45 cm from the display.
  5.  Always handle the display with care when moving it.
  6. Never remove the rear cover. This display contains high-voltage parts. You may be seriously injured if you touch them.
  7.  Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
  8.  Avoid exposing the display to direct sunlight or another heat source. Orient the display away from direct sunlight to reduce glare.
  9. Clean with a soft, dry cloth.
  10.  Avoid touching the screen. Skin oils are difficult to remove.

Getting Started

Congratulations on your purchase of a ViewSonic LCD display.

NOTE: The word “Windows” in this user guide refers to Microsoft Windows operating

Package Contents
Your LCD display package includes:

  •  LCD display
  •  Power cord
  • Audio cable
  •  D-Sub cable
  •  HDMI cable
  •  USB cable
  • Quick Start Guide
  •  Passive Touch Pen

Quick Installation

  •  Connect video cable
  • Make sure both the LCD display and computer are turned OFF.
  •  Remove rear panel covers if necessary.
  • Connect the video cable from the LCD display to the computer.
  •  Connect power cord (and AC/DC adapter if required)


Additional Software Installation (Optional)
“Issue a 1 year myViewBoard Personal Subscription Coupon”

  1. Please visit and sign up an account.
  2. Sign in and “Enter a Coupon” in the menu.
  3.  Fill in the S/N of IFP2710 and your account will be upgraded from Basic to Personal.

Control of the Touch Function

  1.  Before using the touch function, make sure the USB cable is connected and the Windows operating system is started.
  2. The touch function may need about 5 seconds to resume if the USB cable is re-plugged or the computer resumes from sleep mode.
  3. The touchscreen can only detect up to 10 fingers simultaneously.
  4.  Cursor does not accurately follow your finger when you touch the screen, please follow the steps below to recover.

Tilt angle adjustment

  1.  Tilt angle adjustment (-5˚ to 90˚)
  2. Viewsonic-IFP2710-27-10-Point-Multi-Touch-Interactive-Display-User-Guide-Image-2 Swivel angle adjustment(L/R 177.5˚)


Using the Security Lock
The security connector is located on the back side of the monitor. For more information on installation and usage.
Below is an example of setting up the lock on a table for your reference.


Wall Mounting (Optional)

NOTE: For use only with UL Listed Wall Mount Bracket. To obtain a wall-mounting kit or height adjustment base, contact ViewSonic or ® your local dealer. Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following:

  1.  Verify that the power button is turned Off, then disconnect the power cord.
  2.  Lay the LCD display face down on a towel or blanket.
  3.  Remove the base. (Screws removal might be required.)
  4.  Find and identify one of the following VESA mount interfaces (a,b,c) located on the back of your display (refer to “Specifications” page for your displays mounting interface). Attach the mounting bracket from the VESA compatible wall mounting kit using screws of the appropriate length.


Using the LCD Display

Setting the Timing Mode
Setting the timing mode is important for maximizing the quality of the screen image and minimizing eye strain. The timing mode consists of the resolution (example 1024 x 768) and refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the OSD (On-screen Display) controls to adjust the screen image. For optimal picture quality, please use the recommended timing mode specific to your LCD display listed on the “Specification” page. To set the Timing Mode:

  • Setting the resolution: Access “Appearance and Personalization” from Control Panel via the Start Menu, and set the resolution.
  • Setting the refresh rate: See your graphic card’s user guide for instructions.

OSD and Power Lock Settings

  • OSD Lock: Press and hold [1] and the up arrow ▲ for 10 seconds. If any buttons are pressed the message OSD Locked will display for 3 seconds.
  •  OSD Unlock: Press and hold [1] and the up arrow ▲ again for 10 seconds.
  •  Power Button Lock: Press and hold [1] and the down arrow ▼ for 10 seconds. If the power button is pressed the message Power Button Locked will display for 3 seconds. With or without this setting, after a power failure, your LCD display’s power will automatically turn ON when power is restored.
  • Power Button Unlock: Press and hold [1] and the down arrow ▼ again for 10 seconds

Adjusting the Screen Image

Use the buttons on the front control panel to display and adjust the on-screen OSD control settings.

  • Standby Power On/Off
  • Power light
  • Blue = ON
  • Amber = Power Saving
  • Displays the Main Menu or exits the control screen and saves adjustments.
  • Displays the control screen for the highlighted control. Also a shortcut to Auto Input toggle (D-Sub or HDMI). ▲/▼
  • Scrolls through menu options and adjusts the displayed control settings. Blue Light Filter (▼) / View Mode (▲).

Do the following to adjust the display setting:

  1. To display the Main Menu, press button [MENU].
  2.  To select a control to adjust, press or to scroll up or down in the Main Menu.
  3.  After the desired control is selected, press button [AUTO].
  4. To save setting adjustments and exit the menu, press button [MENU] until the OSD disappears.

The following tips may help you optimize your display:

  • Adjust the computer’s graphics card to support a recommended timing mode To find instructions on “changing the refresh rate”, please refer to the graphics card’s user guide.
  •  If necessary, make small adjustments using H. POSITION and V. POSITION until the screen image is completely visible.

Main Menu Controls
Navigate through menu items by using the up/down ▲/▼ buttons.

NOTE: Check the Main Menu items on your display OSD and refer to Main Menu  Explanation below.

Main Menu Explanation

NOTE: The Main Menu items listed in this section indicate whole Main Menu items on all models. For the actual Main Menu details corresponding to your product refer to the items on your display’s OSD Main Menu.

  • Audio Adjust: adjusts volume, mutes sound, or toggles between inputs if you have more than one source.
  • Brightness: adjusts the background black level of the screen image.
  • Color Adjust: provides several color adjustment modes, including preset color temperatures and a User Color mode which allows independent adjustment of red (R), green (G), and blue (B). The factory setting for this product is native.
  • Memory Recall: returns screen settings back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications section of this user guide.




Cleaning the Display


To clean the screen:

  1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
  2.  If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen.

To clean the casing:

  1.  Use a soft, dry cloth.
  2.  If the casing is still not clean, apply a small amount of a non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.


No power

  • Make sure the power button (or switch) is ON.
  •  Make sure A/C power cord is securely connected to the display.
  •  Plug another electrical device into the power outlet to verify that the outlet is supplying proper voltage.

Power is ON but no screen image

  •  Make sure the video cable supplied with the display is properly secured to the video output port on the back of the computer. If the other end of the video cable is not attached permanently to the display, properly secure it to the display.
  •  Adjust brightness and contrast.
  •  If you are using an Macintosh older than G 3, you need a Macintosh adapter.

Wrong or abnormal colors

  • If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected. Loose or broken pins in the cable connector could
    cause an improper connection.
  • Connect the display to another computer.
  •  If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.

Control buttons do not work

  • Try pressing only one button at a time.

Copyright Information

Copyright © ViewSonic Corporation, 2017. All rights reserved. ® Corporation in the United States and other countries. VESA is a registered trademark of the Video Electronics Standards Association. DPMS, Display Port, and DDC are trademarks of VESA. ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

FCC Compliance Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference
  2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

  •  Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver

Mexico Limited Warranty

What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during
the warranty period. If a product proves to be defective in material or workmanship during the warranty period,
ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts
may include remanufactured or refurbished parts or components & accessories.

Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the
implied warranty of merchantability and fitness for a particular purpose.


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